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Attendant Camp-On with Tone Indication
General Description
This feature permits the Attendant, when a desired station is busy, to hold an incoming call in a special waiting
mode. The Attendant sends a distinctive Camp-On Tone Indication to the busy station. When that station becomes
idle, it is automatically rung and connected to the waiting trunk party upon answering.
Operating Procedure
To activate from the ATTENDANT CONSOLE [A-3]
1.
ATTENDANT CONSOLE [A-3] indicates incoming call.
2.
Press the ANSWER or INCOMING CALL IDENTIFICATION [I-2] key.
3.
Dial the busy telephone number; receive busy tone.
4.
Press the RELEASE key; warning tone is sent and Camp-On is set.
To cancel from the ATTENDANT CONSOLE [A-3]
1.
Press the loop key corresponding to held call; connect to the waiting trunk party.
2.
Press the DEST key; hear busy tone.
3.
Press the CANCEL key, automatically returns to the trunk party.
Service Conditions
1.
Camp-On is controlled entirely from the ATTENDANT CONSOLE [A-3].
2.
Only one incoming call may be camped-on to a particular station at any given time. Multiple Camp-On is
not allowed.
3.
Calls that remain camped-on for longer than the predetermined timing will initiate AUTOMATIC
RECALL [A-8]. See VARIABLE TIMING PARAMETERS [V-1].
4.
The camped-on station can answer a Camp-On call using the CALL HOLD [C-6] feature if permitted via
CLASS OF SERVICE - INDIVIDUAL [C-15].
5.
When Camp-On is denied, the Attendant may place the incoming call into a hold mode by pressing the
HOLD key.
6.
The maximum number of simultaneous Camp-On's per ATTENDANT CONSOLE [A-3] is 6. If
ATTENDANT LOOP RELEASE [A-6] is provided, the maximum number is 12.
7.
Camp-On may be denied if the busy station is:
a.) dialing or in the LINE LOCKOUT [L-3] mode.
b.) listening to tone.
c.) being rung.
d.) already camped-on by a previous call.
e.) protected from Camp-On by CLASS OF SERVICE - INDIVIDUAL [C-15].
f.) protected by DATA LINE SECURITY [D-12]. ASFC SFI 11 = 0.
g.) being connected to an Attendant loop.
h.) activating any conflicting feature, such as:
ATTENDANT OVERRIDE
BOSS-SECRETARY OVERRIDE - D
BUSY VERIFICATION
CALL BACK
CALL HOLD
CALL TRANSFER
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Attendant Camp-On with Tone Indication
term
[A-7]
[B-5D]
[B-3]
[C-1]
[C-6]
[C-10, C-11, C-11D]
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