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A-19
General Description
When the ATTENDANT CONSOLE [A-3] is in night mode, any operator calls (dial 0 calls) are automatically
routed to a predetermined night station.
Operating Procedure
To answer night call
1.
The user dials the operator call code; receives ringback tone.
2.
An operator call is automatically transferred to the night answer station.
3.
The calling party hears ringback tone.
4.
Ringing signal is sent back to the night station.
5.
The night station goes off-hook to answer the call. If necessary, this station can transfer the call to another
station within the system or an outside party, using the CALL TRANSFER - ALL CALLS [C-11] feature,
or transfer to an outside party, using TRUNK-TO-TRUNK CONNECTION [T-10] for incoming tie trunk
calls to the operator.
Service Conditions
1.
If the Night Station to which an operator call has been directed is busy, the calling party will receive a
ringback tone until the Night Station becomes idle.
2.
This service feature may be provided with NIGHT CONNECTION - FLEXIBLE [N-2] or NIGHT
CONNECTION - FIXED [N-1] to a Night Station. The night connection station can also be assigned as a
Night Station for ATTENDANT NIGHT TRANSFER.
3.
If the Night Station is set for CALL FORWARDING - ALL CALLS [C-5], operator calls terminated to
that station will be forwarded to the designated station.
4.
The Night Station can be assigned as a station in a STATION HUNTING [S-7, 8, 9] group.
5.
One Night Station per tenant is available in multi-tenant arrangements.
6.
The Night Station can set CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY
LINE [C-2], CALL FORWARDING - DON'T ANSWER [C-3] to another station. When the Night Station
has set CALL FORWARDING - BUSY LINE [C-2] to Attendant, the call is placed in a queue until the
Night Station becomes idle. When the Night Station has set CALL FORWARDING - DON'T ANSWER
[C-3] to Attendant, the call is not forwarded, and the station keeps ringing.
7.
PRIORITY CALL [P-9] and OFF-HOOK ALARM [O-6] are not routed by this function.
8.
The Night Station can be assigned as a station in a UCD [U-1] group.
9.
If an incoming call terminates at the Night Station assigned by NIGHT CONNECTION - FIXED/
FLEXIBLE [N-1, 2], and the station has set CALL FORWARDING - ALL CALLS [C-5] to the
ATTENDANT CONSOLE [A-3], the incoming call will be forwarded to a Night Station assigned by
ATTENDANT NIGHT TRANSFER [A-19].
10.
This operation is not applicable to LDN calls. Refer to LDN NIGHT CONNECTION
details.
11.
Operator calls from a station or TIE LINE trunk in a satellite system (CAS [C-20]) can be transferred to
the Night Station.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Attendant Night Transfer
Attendant Night Transfer
A-19
[L-28]
for more
Page 27
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