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Service Conditions (cont'd)
5.
A call can be overflowed 4 times at the maximum by using this feature. If overflowing destinations are all
busy, the call is queued into original group (depending on system data). For details, refer to the figure
below.
Overflowing destination
The call cannot be overflow more than 5 times.
Note:
6.
UCD OVERFLOW data can be programmed in Local Data Memory (LDM).
7.
The overflowing destination which can be assigned to UCD group is as follows:
UCD group (that is busy)
UCD group assigned by ASHU command
UCD group assigned by ASHUL command →
UCD group assigned by ASHUN command →
8.
This feature can be activated via FCCS.
9.
When using the FCCS network, the number type (telephone number or Physical Station Number) for the
station assignment must be the same between the originally called group and the forwarded group.
Interactions
ALL UNIFORM CALL DISTRIBUTION [U-1] interactions apply to the UCD overflow group. The incoming
overflow call is handled in the same way as a regular incoming call. If both UCD groups are busy, the call will queue
at Group A.
Programming
STEP 1:
ASHU/ASHUL - Assign the required data for the UCD Group:
TN/UGN:
STN/TELN:
CNT:
ADD:
*EDIT STN/EDIT TELN: Station Numbers/Telephone Numbers of the stations included in the UCD
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Overflow - UCD
The call is placed in queue for the
originally called UCD group A.
UCD
group F
for UCD group E
Tenant Number/User Group Number (Fixed to "1")
Station Number/Telephone Number (max: 16 digits)
Number of stations to be entered (recommended maximum of 100 stations)
Number of stations to be added (recommended maximum of 100 stations)
group (*indicates the order of a station in the group)
UCD
group A
Overflow
All Busy
Overflowing destination
UCD
for UCD group A
group B
All Busy
group C
All Busy
UCD
group E
All Busy
Overflowing destination
Note
Overflowing Destination
→
UCD group designated by AUOG command
UCD group designated by AUOGL command
UCD group designated by AUOGN command
Overflow
Overflowing destination
UCD
for UCD group B
Overflow
UCD
Overflowing destination
group D
All Busy
for UCD group C
Overflow
for UCD group D
O-13
Page 567
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