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M-4
M-4
General Description
This feature allows one or more ATTENDANT CONSOLEs [A-3] to operate within the same system.
Operating Procedure
No manual operation is required.
Service Conditions
1.
The maximum number of consoles per PIM is 4.
2.
The maximum number of consoles allowable per system is:
1 IMG:
4 IMG/IPX-U:
3.
Each incoming call is displayed on an ATTENDANT CONSOLE [A-3], whether idle or busy. If all
Attendants are involved in processing calls when another Central Office call arrives, the CALL WAITING
LAMP [C-13] will light on all ATTENDANT CONSOLE [A-3]. This is a switched loop Attendant
operation.
4.
If one of the ATTENDANT CONSOLE [A-3] enters the night mode, all calls addressed to the Attendant
will be directed to the other ATTENDANT CONSOLE [A-3]. However, the ATTENDANT CONSOLE
[A-3] that has entered the night mode must complete processing of all calls already connected to it's loops.
5.
A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple
connections will result in reorder tone being sent to the Attendant.
6.
INTER-POSITION TRANSFER [I-5] is used to transfer calls between ATTENDANT CONSOLE [A-3].
7.
Two methods of operation are available for placing the system (or tenant group) into the night mode:
a.) All ATTCON Change System Day to Night: When all ATTENDANT CONSOLE [A-3] press the
NITE key, the system (or associated TENANT [T-12]) enters the night mode. Night to Day:
When one ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated
TENANT [T-12]) enters the day mode.
b.) Primary ATTCON Change System Day to Night: When the designated primary ATTENDANT
CONSOLE [A-3] presses the NITE key, the system (or associated TENANT [T-12]) enters the
night mode. If an ATTENDANT CONSOLE [A-3] other than the primary console presses the
NITE key, only that console enters the night mode. Night to Day: When the primary
ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated TENANT [T-
12]) enters the day mode.
8.
The automatic distribution of Attendant seeking calls is not provided (see Call Queuing). Any
ATTENDANT CONSOLE [A-3] assigned to the same tenant can answer a particular call; an exception is
an INTER - POSITION TRANSFER [I-5] directed call.
Interactions
1.
See ATTENDANT CONSOLE
features provided to the Attendant Consoles. The Attendant Console must first be provided.
2.
For each tenant, only one type of Attendant Console system can be assigned, either normal or Primary
Attendant Console system.
3.
ASAT must be programmed for INTER-POSITION TRANSFER [I-5].
Page 470
Multiple Console Operation
Multiple Console Operation
16
60
[A-3]
for information regarding a single Attendant Console and system
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
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