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Interactions (cont'd)
5.
Features that cannot be activated while a user has a party in CONSULTATION HOLD-ALL CALLS are:
EXECUTIVE RIGHT-OF-WAY
TRUNK ANSWER FROM ANY STATION
CALL BACK, Activate or Cancel
CALL PICKUP-DIRECT
CALL FORWARDING, Activate or Cancel
OUTGOING TRUNK QUEUING, Cancel
SPEED CALLING-INDIVIDUAL, Entry
MESSAGE REMINDER
6.
All other features may be activated as long as the user's line CLASS OF SERVICE-INDIVIDUAL [C-15]
allows that feature.
7.
Upon establishing a CONSULTATION HOLD-ALL CALLS connection and dialing a third party, if the
user receives busy or reorder tone instead of ringback tone, the user flashes once to disconnect the tone
and reconnect the second party.
8.
Upon
establishing
MISCELLANEOUS TRUNK ACCESS [M-2] code, if no dial tone is given (after the trunk is seized), or
if a mistake is made in dialing, or if intercept announcement or a permanent tone is given, the user must
go on-hook and wait for ringback tone.
9.
A user, who established CONSULTATION HOLD-ALL CALLS, is reconnected to the party in soft hold
when the third party disconnects.
10.
When using CALL TRANSFER-ALL CALLS [C-11] from a station (second party) to another station or
trunk (third party), the control station can transfer the call during ringing (blind transfer). When the control
station goes on-hook, the station in soft hold is connected to the third party's connection and hears
ringback tone. A variable timer is set when the controlling station goes on-hook. If the timer times out
before the third party answers, the control station will receive ringback tone.
11.
Reorder tone is returned to the station using CONSULTATION HOLD-ALL CALLS when the following
actions occur:
• The user attempts to place an off-net call using MISCELLANEOUS TRUNK ACCESS [M-2] on a
restricted route.
• The user dials the number of an unassigned station or station residing in an inaccessible tenant via
Tenant Service.
• The user dials vacant or invalid first digit (no assignment in the ANPD command either for level or
connection status).
• The TRANSFER key or FLASH BUTTON-D
switch hook. A FLASH BUTTON-D
Programming
ASYD - System Data 1, Index 156. Trunk Soft Hold Timer A, used with second dial tone trunks.
Assign data 00H for 30 seconds. (Data 31H may be used for a value of two seconds if CALL
TRANSFER-ALL CALLS [C-11] is to be used immediately after connecting to the trunk.) This is the
time between trunk connection and when switch hook flash is allowed on a non-senderized trunk
connection.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Consultation Hold - All Calls - D
a
CONSULTATION
term
[F-3D] is required for a Connection Index of B, Busy.
term
HOLD-ALL
CALLS
term
[F-3D] is used instead of momentarily pressing the
[E-1]
[T-8]
[C-1]
[C-30]
[C-2, 3, 5]
[O-2]
[S-21]
[M-19D]
connection
and
dialing
C-17D
a
Page 185
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