Lan Troubleshooting Suggestions; Error Summary - Tektronix Keithley 2281 Series Reference Manual

Model 2281S-20-6 DC Power Supply and Battery Simulator Reference Manual

LAN troubleshooting suggestions

If you are unable to connect to the instrument's web interface, check the following items:
Verify that the network cable is in the correct port on the computer. The LAN port of a laptop may
be disabled when the laptop is in a docking station.
Verify that the configuration information for the correct ethernet card was used during the setup
procedure.
Verify that the network card of the computer is enabled.
Verify that the IP address of the instrument is compatible with the IP address on the computer.
Verify that the subnet mask address of the instrument is the same as the subnet mask address of
the computer.
Restart your computer.
Turn the instrument's power off, and then on. Wait at least 60 s for the network configuration to be
completed. Verify that the correct settings are assigned to the instrument:
1. Press the MENU key.
2. Under System, select Communication.
3. Select the LAN interface.
4. Verify the settings.
If the above actions do not correct the problem, contact your system administrator.

Error summary

Messages in the Event Log are preceded by a numeric code called an Event Number. Negative (-)
numbers are used for SCPI-defined messages, and positive (+) numbers are used for
Keithley-defined messages.
The event log supports up to 64 errors. You cannot disable the logging of errors
Error code
-440
-430
-420
-410
-405
-404
-403
-402
077114601 / March 2019
Error message
Query UNTERMINATED after indefinite response
Query DEADLOCKED
Query UNTERMINATED
Query INTERRUPTED
Request control
Power fail
User request
Operation complete
Section 8: Troubleshooting guide
8-3