Communication Troubleshooting; Communication-Related Troubleshooting - Rockwell Automation MagneMotion QuickStick HT User Manual

Communication Troubleshooting

This section covers the determination of communication-related problems within the Quick-
Stick HT transport system.
Symptom
QSHT motors are powered but
there is no response to the host
controller.
Intermittent Communication with
the host controller.
QSHT motors respond to the host
controller but the motors do not
operate.
QuickStick HT User Manual
Table 8-5: Communication-Related Troubleshooting
Problem Description
Communication to the affected
motors is lost or intermittent.
Host controller application issue.
Communication is lost or inter-
mittent.
Power to the affected motors is
lost or intermittent.
E-stop or interlock circuit is acti-
vated.
Rockwell Automation Publication MMI-UM007F-EN-P - September 2020
Maintenance
Troubleshooting
Corrective Action
Verify that all communication
cables are fully seated and secure.
Check for proper connection and
continuity of all connections.
Check communication to the host
controller.
Make sure that logic power is
enabled.
Verify that the host controller is
correctly configured.
Verify that the host application
software is correctly written.
Make sure that all network cables
are properly seated.
Make sure that power cables to all
motors are properly seated.
Make sure that propulsion power
is enabled.
Make sure that any E-stops or
interlocks that are configured for
the paths where the motors are
located are in the operate state.
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