Problems With Meap - Canon imageRUNNER ADVANCE C5560i III User Manual

Problems with MEAP

Automatic retrieval of domain information and service information retrieval fail when Windows Server
firewall is set.(P. 1256)
User authentication fails when Windows Server firewall is set.(P. 1256)
Cannot log in to Active Directory.(P. 1256)
Startup is slow.(P. 1257)
Login is slow.(P. 1257)
Automatic retrieval of domain information and service information retrieval
fail when Windows Server firewall is set.
DNS server* communication is blocked by the firewall.
● Stop blocking the default port 53.
* A DNS server usually performs communication with the UDP protocol using port 53, but the data may be processed with the TCP
protocol if it exceeds a certain size.
User authentication fails when Windows Server firewall is set.
Communication using LDAP server authentication is blocked by the firewall.
● Stop blocking port 389.
* Communication is performed with the TCP protocol using port 389 by default. If you have changed the port, stop blocking the new
port.
Cannot log in to Active Directory.
Did you perform user registration before installing Active Directory?
● After installation, accounts are automatically generated in the "Users" folder, but since a user logon name
is not set, you cannot log in to the Active Directory of User Authentication because the user information
cannot be retrieved even if a key is generated. Perform the following operations to change the settings.
1
Start the "Active Directory Users and Computers." management tool of Active Directory.
2
Right-click the user registered before installing Active Directory.
3
Select [Properties] from the pop-up menu.
4
Select the [Account] tab, specify [User logon name], and click [OK].
5
Right-click the user you changed the settings for.
6
Select [Reset Password] from the pop-up menu.
7
Enter the new password in the [Reset Password] dialog box, and click [OK].
Troubleshooting
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