Canon imageRUNNER ADVANCE C5560i III User Manual page 1290

● Check whether the covers of optional equipment are closed.
An error occurred when auto exporting the audit log.
The data could not be exported because a server error occurred.
● Check that the server is functioning normally.
The machine is not connected to the network correctly.
● Check the settings of the machine and the network, and try connecting again.
The automatic export settings are incorrect.
● Check that the automatic export settings are correct (
Failed to generate Device Signature Key. Set the e-mail address in Communication
Settings.
To use device signatures, you must first configure the e-mail address of the machine.
● Configure the e-mail address of the machine (
generate a key for device signatures (
The function may be stopped. Buttons could not be imported.
When importing data, buttons with functions not supported by the machine were included.
● Check whether all the buttons have been imported to the machine.
Routing registration failed. Check Static Routing Settings.
There is an entry that routing table registration failed for in the static routing settings.
● Check the registered destination address and gateway address, and specify the correct settings.
Setting Static Routing(P. 65)
Remove the original from the platen glass.
An original remains on the platen glass.
● Remove the original from the platen glass, and place another original.
Original scanning area (feeder) is dirty.
The document feed scanning area (on the feeder side) is dirty.
● Clean the document feed scanning area.
Cleaning the Feeder(P. 1159)
Original scanning area (thin glass strip) is dirty.
The document feed scanning area (the long and thin glass strip) is dirty.
● Clean the document feed scanning area.
Cleaning the Feeder(P. 1159)
Troubleshooting
Exporting Logs Automatically(P. 823) ).
Setting E-mail/I-Fax Communication(P. 74) ), and then
Generating a Device Signature Certificate(P. 779) ).
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