Canon imageCLASS MF269dw Manuals

• 2

  Table of Contents

10

Setting Up

• 11

  Main Functions
• 12

  Preparations Required before Use
• 14

  Preventing Unauthorized Access
• 16

  Setting Up Using the Setup Guide
• 18

  Setting the Date/Time
• 21

  Setting Up the Network Environment
  • 23

    Selecting Wired LAN or Wireless LAN
  • 24

    Connecting to a Wired LAN
  • 25

    Connecting to a Wireless LAN
    • 27

      Setting Up Connection Using WPS Push Button Mode
    • 29

      Setting Up Connection Using WPS PIN Code Mode
    • 31

      Setting Up Connection By Selecting a Wireless Router
    • 34

      Setting Up Connection By Specifying Detailed Settings
    • 37

      Checking the SSID and Network Key
  • 38

    Setting IP Addresses
    • 39

      Setting Ipv4 Address
    • 42

      Setting Ipv6 Addresses
  • 45

    Viewing Network Settings
  • 48

    Configuring Settings for Communication with a Computer
    • 49

      Configuring Printing Protocols and WSD Functions
    • 52

      Configuring Printer Ports
    • 56

      Setting Up Print Server
  • 59

    Configuring the Machine for Your Network Environment
    • 60

      Configuring Ethernet Settings
    • 62

      Changing the Maximum Transmission Unit
    • 63

      Setting a Wait Time for Connecting to a Network
    • 64

      Configuring DNS
    • 68

      Configuring SMB
    • 70

      Monitoring and Controlling the Machine with SNMP
    • 74

      Configuring SNTP
• 76

  Installing Drivers
• 77

  Configuring Initial Settings for Fax Functions
  • 78

    Deciding Which Fax Receive Mode to Use
  • 79

    Registering the Fax Number and Unit Name
  • 80

    Selecting the Receive Mode
  • 81

    Connecting the Telephone Line
• 83

  Configuring Scan Settings
  • 84

    Preparing to Use the Machine As a Scanner
  • 85

    Procedure for Setting to Send E-Mail
    • 86

      Configuring Basic E-Mail Settings
    • 89

      Configuring E-Mail Communication Settings
  • 92

    Procedure for Setting a Shared Folder As a Save Location
    • 93

      Setting a Shared Folder As a Save Location

98

Basic Operations

• 101

  Parts and Their Functions
  • 102

    Front Side
  • 104

    Back Side
  • 105

    Interior
  • 106

    Feeder
  • 107

    Multi-Purpose Tray
  • 108

    Drawer
  • 109

    Operation Panel
• 114

  Turning ON the Machine
  • 115

    Turning OFF the Machine
• 116

  Using the Operation Panel
  • 117

    Basic Screens
    • 118

      Home Screen
    • 122

      Status Monitor> Screen
    • 124

      Message Display
  • 125

    Basic Operation
  • 130

    Entering Text
• 135

  Placing Originals
• 139

  Loading Paper
  • 141

    Loading Paper in the Drawer
  • 145

    Loading Paper in the Multi-Purpose Tray
  • 148

    Loading Envelopes
  • 150

    Loading Preprinted Paper
  • 152

    Specifying Paper Size and Type
    • 153

      Specifying Paper Size and Type in the Drawer
    • 154

      Specifying Paper Size and Type in the Multi-Purpose Tray
    • 155

      Registering a Custom Paper Size
    • 157

      Limiting the Paper Sizes Displayed
• 158

  Customizing the Display
  • 159

    Customizing the Home Screen
• 161

  Changing the Default Settings for Functions
• 162

  Setting Sounds
• 164

  Entering Quiet Mode
• 166

  Entering Sleep Mode
• 168

  Registering Destinations
  • 170

    Registering Destinations in the Address Book
  • 172

    Registering Destinations for One-Touch Dial
    • 174

      Registering Multiple Destinations As a Group
    • 176

      Editing the Registered Destinations in the Address Book

178

Copying

• 180

  Basic Copy Operations
  • 184

    Canceling Copies
  • 186

    Checking the Copying Status and Log
• 187

  Enhancing and Adjusting Copy Quality
  • 188

    Selecting the Type of Original for Copying
  • 189

    Adjusting Sharpness for Copying (Sharpness)
• 191

  Useful Copy Functions
  • 192

    Copying Multiple Documents Onto One Sheet (N On 1)
  • 194

    Using <Paper Save Copy
  • 195

    Collating Copies By Page
  • 196

    Making ID Card Copies
  • 197

    Making Passport Copy

200

Faxing

• 202

  Basic Operations for Sending Faxes
  • 209

    Canceling Sending Faxes
• 210

  Receiving Faxes
• 213

  Useful Functions When Sending
  • 214

    Recalling Previously Used Settings for Sending (Recall Settings)
  • 216

    Sending a Fax After a Phone Call (Manual Sending)
• 218

  Various Receiving Methods
  • 219

    Saving Received Documents Into the Machine (Memory Reception)
• 221

  Forwarding the Received Documents Automatically
• 223

  Checking Status and Log for Sent and Received Documents
• 225

  Sending Faxes From Your Computer (PC Fax)
  • 226

    Sending PC Faxes

229

Printing

• 230

  Printing From a Computer
  • 232

    Canceling Prints
  • 234

    Checking the Printing Status and Log

237

Scanning

• 239

  Basic Operations for Scanning Originals
  • 240

    Scanning and Saving to a Computer
  • 242

    Scanning Using the Shortcut Key
  • 245

    Sending Data By E-Mail/Saving Data to a Shared Folder
  • 253

    Canceling Sending Documents
  • 255

    Checking Status and Log for Scanned Originals
• 257

  Scanning Clearly
  • 258

    Adjusting Image Quality
  • 259

    Adjusting Density
  • 260

    Adjusting Sharpness When Scanning (Sharpness)
• 261

  Useful Scanning Functions
  • 262

    Adjusting Balance Between File Size and Image Quality
  • 263

    Recalling Previously Used Settings for Sending/Saving (Recall Settings)
  • 265

    Specifying E-Mail Settings
• 267

  Using Your Computer to Scan (Remote Scan)
  • 268

    Scanning Documents From an Application
  • 270

    Using Scangear MF

272

Linking with Mobile Devices

• 273

  Connecting with Mobile Devices
  • 274

    Connecting Via a Wireless LAN Router (LAN Connection)
  • 275

    Connecting Directly (Access Point Mode)
• 278

  Utilizing the Machine Through Applications
• 279

  Using Airprint
  • 284

    Printing with Airprint
  • 287

    Scanning with Airprint
  • 289

    Faxing with Airprint
  • 291

    If Airprint Cannot Be Used
• 292

  Using Google Cloud Print
• 294

  Managing the Machine By the Remote Control

296

Managing the Machine

• 298

  Setting Access Privileges
  • 299

    Setting the System Manager PIN
  • 301

    Setting a Remote UI PIN
• 303

  Configuring the Network Security Settings
  • 305

    Restricting Communication By Using Firewalls
    • 306

      Specifying IP Addresses for Firewall Settings
    • 309

      Specifying MAC Addresses for Firewall Settings
  • 311

    Changing Port Numbers
  • 312

    Setting a Proxy
  • 314

    Configuring the Key and Certificate for TLS
    • 316

      Generating the Key and Certificate for Network Communication
    • 319

      Generating a Key and Certificate Signing Request (CSR)
    • 322

      Registering the Key and Certificate for Network Communication
    • 324

      Configuring IEEE 802.1X Authentication Settings
• 328

  Restricting the Machine's Functions
  • 330

    Restricting Access to Address Book and Sending Functions
    • 331

      Restricting Use of the Address Book
    • 333

      Limiting Available Destinations
    • 335

      Restricting the Fax Sending Functions
  • 337

    Restricting USB Functions
  • 338

    Disabling HTTP Communication
  • 339

    Disabling Remote UI
• 340

  Managing the Machine From a Computer (Remote UI)
  • 341

    Starting Remote UI
  • 344

    Checking the Status and Logs
  • 350

    Setting Up Menu Options From Remote UI
• 353

  Registering Destinations From Remote UI
• 357

  Saving/Loading Address Book From Remote UI
• 359

  Importing/Exporting Address Book Data with the Supplied Software
• 361

  Updating the Firmware
• 364

  Initializing Settings

367

Setting Menu List

• 368

  Direct Connection
• 369

  Network Settings
• 380

  Output Rprt.>/<Output Reports
• 381

  Preferences
• 387

  Timer Settings
• 392

  Common Settings
• 394

  Copy Settings
• 396

  Fax Settings
• 407

  Scan Settings
• 412

  Printer Settings
• 422

  Adjustment/Maintenance
• 428

  System Management Settings

438

Maintenance

• 440

  Regular Cleaning
  • 441

    Cleaning the Exterior
  • 442

    Cleaning the Platen Glass
  • 443

    Cleaning the Feeder
  • 447

    Cleaning the Fixing Assembly
  • 448

    Cleaning the Machine Interior
• 451

  Replacing the Toner Cartridge
• 455

  Replacing the Drum Cartridge
• 459

  Checking the Remaining Amount of Consumables
• 460

  Relocating the Machine
• 462

  Viewing the Counter Value
• 463

  Printing Reports and Lists
• 468

  Consumables

472

Troubleshooting

• 474

  Common Problems
  • 475

    Installation/Settings Problems
  • 479

    Copying/Printing Problems
  • 482

    Faxing/Telephone Problems
• 484

  When You Cannot Print Properly
  • 486

    Printing Results Are Not Satisfactory
  • 495

    Paper Creases or Curls
  • 497

    Paper Is Fed Incorrectly
• 498

  A Message or a Number Starting with "#" (An Error Code) Is Displayed
  • 499

    Countermeasures for Each Message
  • 512

    Countermeasures for Each Error Code
• 518

  Clearing Paper Jams
  • 519

    Paper Jams in the Feeder
  • 522

    Paper Jams Inside the Machine
• 526

  When a Problem Cannot Be Solved

528

Appendix

• 529

  Third Party Software
• 530

  Feature Highlights
  • 531

    Going Green and Saving Money
  • 533

    Improving Efficiency
  • 535

    Going Digital
  • 537

    So Much More
• 539

  Specifications
  • 540

    Main Unit
  • 543

    Feeder
  • 545

    Available Paper
  • 548

    Fax Function
  • 549

    Scan Function
  • 550

    Printer Functions
  • 552

    Management Functions
  • 553

    System Environment
  • 555

    Network Environment
• 556

  Manuals and Their Contents
• 557

  Using User's Guide
• 557

  Screen Layout of User's Guide
  • 558

    Screen Layout of User's Guide

• 4

  Table of Contents
• 9

  Safety Precautions
  • 10

    Laser Safety
  • 10

    How to Handle the Laser Scanner Unit
  • 10

    Power Supply
  • 11

    Toner Safety
    • 11

      About Toner
    • 11

      Handling Adhered Toner
  • 11

    Notes When Handling a Lithium Battery
  • 11

    Notes before It Works Serving
  • 12

    Points to Note at Cleaning
  • 12

    Notes On Assembly/Disassembly

13

1 Product Overview

• 14

  Product Lineup
  • 14

    Host Machine
  • 15

    Option
• 16

  Features
• 17

  Specifications
  • 17

    Product Specifications
  • 18

    Reader Specifications
  • 19

    ADF Specifications (DADF/SADF)
  • 19

    FAX Specification
  • 20

    Paper Type
  • 20

    Paper Size
• 22

  Parts Name
  • 22

    External View
  • 25

    Cross Section View
  • 28

    Control Panel

30

2 Technology

• 31

  Basic Configuration
  • 31

    Functional Configuration
• 32

  Document Exposure/Feeder System
  • 32

    Document Exposure System
  • 32

    Document Feeder System
• 39

  Controller System
  • 39

    Functional Configuration
  • 39

    Main Controller PCB
  • 40

    Engine Controller PCB
  • 42

    Motor Control
  • 42

    Door Open Detection
  • 43

    Fan Control
  • 44

    Power Supply
  • 45

    Protection Function
  • 45

    Power-Saving Mode
• 47

  Laser Exposure System
  • 47

    Functional Configuration
  • 47

    Failure Detection
• 49

  Image Formation System
  • 49

    Functional Configuration
  • 50

    Image Formation Process
  • 50

    Cartridge
  • 54

    High Voltage Power Supply Control
• 55

  Fixing System
  • 55

    Functional Configuration
  • 55

    Fixing Temperature Control
  • 56

    Protection Function
  • 57

    Fixing Unit Failure Detection
• 58

  Pickup Feed System
  • 58

    Functional Configuration
  • 59

    Parts Configuration
  • 61

    Paper Detection
  • 61

    Pickup Control
  • 62

    Paper Width Detection
  • 63

    Paper Length Detection
  • 64

    Jam Detection

65

3 Periodical Service

• 66

  Periodically Replaced Parts
• 67

  Consumable Parts
• 68

  Periodical Service
• 69

  Cleaning Parts

70

4 Parts Replacement and Cleaning

• 71

  Preface
  • 71

    Outline
• 72

  List of Parts
  • 72

    External Cover
  • 76

    Main Unit
  • 79

    Electrical Components List
• 85

  External Cover System
  • 85

    Removing the Cartridge
  • 86

    Removing the Right Cover
  • 88

    Removing the Left Cover
  • 91

    Removing the Front Cover
  • 94

    Removing the Toner Cover
  • 98

    Removing the Duplex Door
  • 99

    Removing the Upper Cover
  • 99

    Removing the Multi-Purpose Tray
• 101

  Original Exposure/Feed System (DADF Model)
  • 101

    Removing the DADF Unit + Reader Unit
  • 104

    Separating the DADF Unit + Reader Unit
  • 107

    Removing the DADF Pickup Unit
  • 111

    Removing the DADF Motor
  • 113

    Removing the DADF Solenoid
  • 114

    Removing the DADF Pickup Roller Unit
  • 117

    Removing the DADF Pickup Roller
  • 118

    Removing the DADF Separation Roller
  • 120

    Removing the DADF Separation Pad
  • 123

    Removing the Copyboard Glass (DADF Model)
  • 125

    Removing the Contact Image Sensor (DADF Model)
  • 130

    Removing the Reader Motor (DADF Model)
• 134

  Original Exposure/Feed System (SADF Model)
  • 134

    Removing the SADF Unit + Reader Unit
  • 137

    Separating the SADF Unit + Reader Unit
  • 139

    Removing the SADF Upper Cover Unit
  • 142

    Removing the SADF Pickup Unit
  • 143

    Removing the SADF Motor
  • 145

    Removing the SADF Pickup Roller Unit
  • 148

    Removing the SADF Pickup Roller
  • 149

    Removing the SADF Separation Roller
  • 151

    Removing the SADF Separation Pad
  • 154

    Removing the Copyboard Glass (SADF Model)
  • 156

    Removing the Contact Image Sensor (SADF Model)
  • 161

    Removing the Reader Motor(Sadf Model)
• 165

  Original Exposure/Feed System (Copyboard Model)
  • 165

    Removing the Copyboard Cover
  • 165

    Removing the Copyboard Cover + Reader Unit
  • 169

    Removing the Platen Glass (Copyboard Model)
  • 171

    Removing the Contact Image Sensor (Copyboard Model)
  • 176

    Removing the Reader Motor (Copyboard Model)
• 180

  Controller System
  • 180

    Removing the Control Panel Unit
  • 181

    Removing the Wireless Lan PCB
  • 181

    Removing the Main Controller PCB
  • 184

    Removing the Low-Voltage Power Supply Unit
  • 189

    Removing the Engine Controller PCB
  • 192

    Removing the Motor PCB
  • 193

    Removing the Environment/Pickup Sensor PCB
  • 195

    Removing the Main Fan
  • 196

    Removing the Speaker (Fax Model)
  • 198

    Removing the NCU PCB (Fax Model)
• 200

  Laser Exposure System
  • 200

    Removing the Laser Scanner Cover
  • 202

    Removing the Laser Scanner Unit
• 204

  Image Formation System
  • 204

    Removing the Transfer Roller
  • 205

    Removing the Transfer Unit
  • 210

    Removing the Developer Disengagement Solenoid
• 212

  Fixing System
  • 212

    Removing the Fixing Unit
  • 215

    Removing the Fixing Film Unit
• 219

  Pickup Feed Delivery System
  • 219

    Removing the Pickup Roller
  • 219

    Removing the Separation Pad Unit
  • 220

    Removing the Duplex Frame Unit
  • 225

    Removing the Duplex Reverse Unit
  • 226

    Removing the Top Sensor PCB
  • 227

    Removing the Delivery Sensor PCB

228

5 Adjustment

• 229

  Adjustment at Parts Replacement
  • 229

    Main Controller PCB
  • 229

    Control Panel Unit Touch Panel Model

230

6 Troubleshooting

• 231

  Test Print
  • 231

    Engine Test Print
  • 231

    Table of Report
  • 231

    Cartridge Log Report
• 234

  Troubleshooting Items
  • 234

    Remedy for Image Failure
  • 234

    Recurring Faulty Image
  • 234

    Confirming Nip Width
• 236

  Debug Log
  • 236

    Function Overview
  • 236

    Firmware Log Collection Using Log Collection Tool
• 239

  Version Upgrade
  • 239

    Function Overview
  • 239

    Version Upgrade Using UST
  • 239

    Version Upgrade Via Internet

242

7 Error/Jam/Alarm

• 243

  Overview
  • 243

    Outline of Codes
  • 243

    Error/Jam Log Indication
• 246

  Error Code
  • 246

    Error Code Details
• 249

  Jam Code
  • 249

    Jam Code Table (Host Machine)
  • 249

    Table of Jam Code (ADF)
• 251

  Alarm Code

252

8 Service Mode

• 253

  Overview
  • 253

    Entering Service Mode
• 254

  COPIER (Service Mode for Printer)
  • 254

    DISPLAY (State Display Mode)
  • 256

    I/O (I/O Display Mode)
  • 256

    ADJUST (Adjustment Mode)
  • 259

    FUNCTION (Operation / Inspection Mode)
  • 265

    OPTION (Specification Setting Mode)
  • 269

    COUNTER (Counter Mode)
• 273

  FEEDER (ADF Service Mode)
  • 273

    ADJUST (Adjustment Mode)
  • 273

    FUNCTION (Operation / Inspection Mode)
• 274

  FAX (FAX Service Mode)
  • 274

    SSSW (Bit Switch Registration Mode)
  • 276

    MENU (Menu Switch Registration Mode)
  • 277

    NUM (Numeric Parameter Setting Mode)
  • 278

    NCU (NCU Parameter Setting Mode)
• 282

  TESTMODE (Service Mode for Test Print, Operation Check, Etc.)
  • 282

    SYSTEM (SYSTEM Test Mode)
  • 282

    SCAN (SCAN Test Mode)
  • 285

    FAX (FAX Test Mode)
  • 286

    PANEL (PANEL Test Mode)
• 287

  Appendices
  • 288

    Service Tools
    • 288

      Special Tools
    • 288

      Solvents and Oil List
  • 289

    General Circuit Diagram
    • 289

      General Circuit Diagram(1/2)
    • 290

      General Circuit Diagram(2/2)
  • 291

    Backup Data