Other Problems - Canon imageRUNNER ADVANCE C5560i III User Manual

Other Problems

Cannot press a button, select an item, or an item is not displayed.(P. 1258)
Some settings imported from another device are not reflected.(P. 1258)
Log files are garbled.(P. 1258)
Log events are not recorded even though log collection was started.(P. 1258)
The setting for long-strip originals is not displayed.(P. 1259)
The setting for K-size paper is not displayed.(P. 1259)
The Advanced Box is open to public via SMB, but it cannot connect.(P. 1259)
The Advanced Box is open to public via WebDAV, but it cannot connect via WebDAV.(P. 1259)
Cannot press a button, select an item, or an item is not displayed.
● Some settings can only be used by the administrator. They cannot be used by general users.
Settings/Registration(P. 905)
● The system administrator limits the functions that general users can use to prevent unauthorized use, and
restricts the use of functions.
● The functions that can be used with User Authentication are managed by the administrator. These
functions can be used by logging in using an ID with access privileges.
Logging into the Machine(P. 160)
● Functions cannot be used because the optional equipment or system options that they require are not
installed.
● The buttons displayed on the screen have been changed. Press
switch the display, or press <Options> and search for the desired button. For a Basic Features screen,
press <Options> and search for the desired button.
Customizing the <Home> Screen(P. 189)
Customizing the Basic Features Screen(P. 196)
● The settings are managed with security policy settings. To change the settings, it is necessary to log in to
the Remote UI with administrator privileges.
Configuring the Security Policy Settings(P. 667)
Some settings imported from another device are not reflected.
● If a security policy is set, settings that violate the security policy cannot be imported.
Log files are garbled.
● When opening CSV files with Microsoft Excel, the content may not be recognized as text strings and may
become garbled as a result. If this happens, open the files with a CSV file editor or text editor.
Log events are not recorded even though log collection was started.
● Results may not be reflected in a log file if it is retrieved immediately after log collection is started. Since it
takes some time to collect logs, retrieve the log file again after waiting a while.
Troubleshooting
1258
or at the bottom of the screen to
4XR3-0S0