Canon imageRUNNER ADVANCE C5560i III User Manual page 1338

● Register the same System Manager ID and System Manager PIN in both the host machine and the
destination client machine, and then try delivering the device information again.
◼
#827
Data that cannot be handled was received. Unsupported MIME information was included.
● Tell the other party to check the settings and send again.
◼
#828
HTML data was received.
● Tell the other party to change to a format other than HTML and send again.
◼
#829
Data containing more than 1,000 pages was received.
● The machine deletes any pages after the 999th page, and prints or stores the remaining 999 pages. Tell
the other party to send the 1,000th and subsequent pages again.
◼
#830
A DSN error notification was received because the I-fax address or destination conditions were incorrect.
● Check the specified I-fax address and the destination conditions.
A DSN error notification was received because the size of the file that was sent exceeded the size allowed
by the mail server.
● Change the setting in <Maximum Data Size for Sending> so that the size of the file to send does not
exceed the size allowed by the mail server.
<Maximum Data Size for Sending>(P. 1102)
● Check the status of the mail server, DNS server, and network.
◼
#831
An I-fax document could not be received using SMTP because of the Receive Filter setting in Firewall
Settings.
● Reset the Receive Filter setting in Firewall Settings.
Specifying IP Addresses in Firewall Settings(P. 729)
◼
#832
Could not send DSN mail because e-mail settings and network settings were not specified in
<Communication Settings>.
● Check <Communication Settings>, <DNS Settings>, and <IP Address Settings>.
Setting E-mail/I-Fax Communication(P. 74)
Making DNS Settings(P. 47)
Setting an IP Address(P. 36)
DSN mail could not be sent due to a problem with the mail server or DNS server.
Troubleshooting
1324