Canon imageRUNNER ADVANCE C5560i III User Manual page 1334

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#771
The remote fax server address setting is incorrect.
● Check <Remote Fax TX Settings>.
<Remote Fax Server Address>(P. 1108)
The remote fax server is not running.
● Check whether the remote fax server is operating normally.
The network is disconnected.
● Check the status of the network.
Could not connect to the remote fax server because the DNS server could not be connected to.
● Check the DNS server name setting.
Making DNS Settings(P. 47)
● Check whether the DNS server is operating normally.
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#772
The network is disconnected.
● Check the status of the network.
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#773
A PDF function that cannot be set is selected when <Optimize PDF for Web> is set to <On>.
● Set one of the following: Device Signature, User Signature, or Reader Extensions.
● Set <Optimize PDF for Web> to <Off>.
<Optimize PDF for Web>(P. 1087)
PDF functions that are not available when <Format PDF to PDF/A> is set to <On > are selected.
● Cancel the Encrypt, and Visible Signatures settings. Alternatively, set <Format PDF to PDF/A> to <Off>.
<Format PDF to PDF/A>(P. 1087)
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#801
A timeout error occurred due to a problem on the mail server side when communicating with the SMTP
server to send an e-mail or send or receive an I-fax.
● Check whether the SMTP server is operating normally.
● Check the status of the network.
An error was returned from the SMTP server when connecting with SMTP. The address setting is
incorrect. An error occurred due to a problem on the server side when sending to a file server.
● Check whether SMTP is operating normally, the status of the network, the destination settings, and the
status and settings of the file server.
The user name and password required when sending e-mail have not been set.
● Check <SMTP Authentication (SMTP AUTH)> in <Authent./Encryption>.
Setting SMTP authentication and encryption communication to/from the SMTP server(P. 75)
You sent to a destination that does not have write privileges.
● Check the destination settings.
Troubleshooting
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