Canon imageRUNNER ADVANCE C5560i III User Manual page 1289

● If the problem is not resolved even after restarting the machine, check the followings.
1. You can ping the IP address set for the destination
2. The address of the destination server is correctly displayed
Synchronize Custom Settings: Enabling synchronization...
Processing to begin synchronization of custom settings is being performed.
● Wait until processing is complete.
Synchronize Custom Settings: Server authentication error.
Authentication with the server machine could not be achieved.
● Check that the authentication user ID and new password for the synchronization of custom settings
(client) are the same as the authentication user ID and password with administrator privileges in the
server machine.
● If the synchronization of custom settings (client) is complete, restart synchronization.
● Restart the machine.
Synchronize Custom Settings: Cannot find the server.
The server machine for synchronization of custom settings could not be found using Auto Search.
● Confirm that the server machine is turned ON.
● If the server machine is operating normally, check that its network cable is connected before checking the
network settings.
● Confirm the usable conditions for Auto Search.
● Without using Auto Search, manually specify the server address of the destination for the synchronization
of custom settings (client), and the search depth (router).
● If the synchronization of custom settings (client) is complete, restart synchronization.
● Restart the machine.
Synchronize Custom Settings: Cannot identify the server.
Multiple server machines for the synchronization of custom settings were found using Auto Search.
● Manually specify the server machine or shut down all unnecessary server machines that are currently
running so that only one remains.
When specifying the server machine manually
● Without using Auto Search, manually specify the server address of the destination for the synchronization
of custom settings (client), and the search depth (router).
When shutting down unnecessary servers that are currently running
● Even if the network settings of the server machine include both IPv4 and IPv6, if IPv6 is prioritized and the
client machine disables IPv6, the client machine cannot connect via search. Enter the IPv4 address for the
destination server address.
● If the synchronization of custom settings (client) is complete, restart synchronization and then restart the
machine.
Check the covers.
The cover of optional equipment is open.
Troubleshooting
Starting Setting Synchronization(P. 867)
Starting Setting Synchronization(P. 867)
1275