Canon imageRUNNER ADVANCE C5560i III User Manual page 1336

◼
#806
The user name or password specified when sending to a file server was incorrect.
● Check the user name or password.
The destination specified when sending an e-mail/I-fax was incorrect.
● Check the e-mail/I-fax destination.
◼
#807
You do not have access privileges for the specified directory.
● Set access privileges for the server directory or send to a directory that you have access privileges for.
Alternatively, contact your administrator.
◼
#809
When sending to an SMB server, a file with the same name already exists and overwriting of files is not
allowed.
● Change the filename and try sending again.
● Change the settings of the SMB server to enable files to be overwritten. Alternatively, contact the server
administrator.
When sending to an SMB server, the response on the server side was slow, causing a wait time timeout
on the machine side before the data could be sent or forwarding could be completed.
● Set a longer timeout time in <Timeout> on the SMB client.
Setting the SMB Client(P. 53)
◼
#810
A POP server connection error occurred when an I-fax was received.
● Check the POP server settings in <Communication Settings>.
Setting E-mail/I-Fax Communication(P. 74)
● Check whether the POP server is operating correctly. Check the status of the network.
An error was returned from the POP server when connecting to the POP server. Alternatively, a timeout
error occurred on the server side.
● Check the POP server settings in <Communication Settings>.
Setting E-mail/I-Fax Communication(P. 74)
● Check whether the POP server is operating correctly. Check the status of the network.
◼
#813
A POP server authentication error (user account error or password error) occurred when an I-fax was
received.
● Check the POP server settings in <Communication Settings>.
Setting E-mail/I-Fax Communication(P. 74)
Troubleshooting
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