9
Maintenance
Check the Basics
Problems can be solved by repeating what was being performed when the problem
occurred. A few minutes spent in performing these simple checks may eliminate
time spent waiting for instrument repair. Before calling Keysight Technologies or
returning the power meter for service, please make the following checks:
– Check that the line socket has power.
– Check that the power meter is plugged into the proper ac power source.
– Check that the power meter is switched on.
– Check that the line fuse is in working condition.
– Check that the other equipment, cables, and connectors are connected
– Check the equipment settings in the procedure that was being used when the
– Check that the test being performed and the expected results are within the
– Check the power meter display for error messages.
– Check operation by performing the self tests.
– Check with a different power sensor.
Instrument serial numbers
Keysight Technologies makes frequent improvements to its products to enhance
their performance, usability and reliability. Keysight Technologies service
personnel have access to complete records of design changes for each
instrument. The information is based on the serial number and option designation
of each power meter.
Whenever you contact Keysight Technologies about your power meter have a
complete serial number available. This ensures you obtain the most complete and
accurate service information. The serial number can be obtained by:
– interrogating the power meter over the remote interface using the *IDN?
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properly and operating correctly.
problem occurred.
specifications and capabilities of the power meter.
command.
Keysight N1913/1914A User's Guide