Check The Basics - Keysight N1913B EPM Series Service Manual

7 Contacting Keysight Technologies

Check the Basics

Problems can be solved by repeating what was being performed when the
problem occurred. A few minutes spent in performing these simple checks may
eliminate time spent waiting for instrument repair. Before calling Keysight
Technologies or returning the power meter for service, please make the following
checks:
– Check that the line socket has power.
– Check that the power meter is plugged into the proper AC power source.
– Check that the power meter is switched on.
– Check that the line fuse is in working condition.
– Check that the other equipment, cables, and connectors are connected
– Check the equipment settings in the procedure that was being used when the
– Check that the test being performed and the expected results are within the
– Check the power meter display for error message.
– Check operation by performing the self tests.
– Check with a different power sensor.
140
properly and operating correctly.
problem occurred.
specifications and capabilities of the power meter.
Keysight N1913B/N1914B EPM Series Power Meters Service Guide