5
Contacting Keysight
Check the basics
Problems can be solved by repeating what was being performed when the
problem occurred. A few minutes spent in performing these simple checks may
eliminate the time required for instrument repair.
Before contacting Keysight or returning the peak power analyzer for service,
please perform the following checks.
– Check that the line socket has power.
– Check that the peak power analyzer is plugged into the proper AC power
– Check that the peak power analyzer is switched on.
– Check that the other equipment, cables, and connectors are connected
– Check the equipment settings in the procedure that was being used when the
– Check that the test being performed and the expected results are within the
– Check the peak power analyzer display for error message.
– Check operation by performing the self-tests.
– Check with a different power sensor.
154
source.
properly and operating correctly.
problem occurred.
specifications and capabilities of the peak power analyzer.
Keysight 8990B Service Guide