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Chapter 5 Troubleshooting
Troubleshooting
Take appropriate actions as described below before taking the trouble as a failure. If still the problem is not solved after
troubleshooting, contact your dealer or an office of MIMAKI.
Power does not turn on
In most cases, this is due to improper connection of the power cable for the machine or computer. Check that the power
cable is connected properly.
Has the power cable been connected
between the machine and a power plug
socket?
Is the main switch ON?
Is the power button located on the front of
machine "ON"?
The machine does not start printing
This occurs when the data is not being transmitted to the machine properly.
It can also occur when the printing function does not work properly or the media is not set correctly.
Is the correct interface cable used?
Is the interface cable properly connected?
Is the message on the display indicating
that INKEND?
The temperature of the heater does not rise to the set value
Did you set the heater temperature?
Is "Remote" or "Local" set to "ON" in the
color fixation device?
5-2
Yes
Yes
No
Securely connect the power cable.
No
Turn on the main switch. (
No
Turn on the power button on the front of the
machine.(
P.2-3)
No
Use the cable exclusive for the device.
No
Securely connect the interface cable.
Yes
Add ink to the ink tank, and perform ink charge.
(
P.1-10)
No
Set the heater temperature. (
No
Set the heater temperature from the operation
panel of the color fixation device. (
P.2-3)
P.3-8)
P.2-20)
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