Chapter 5 Troubleshooting; Troubleshooting; The Power Does Not Turn On; Printing Is Not Possible - MIMAKI TS100-1600 Operation Manual

Chapter 5 Troubleshooting

5.1 Troubleshooting

For information on troubleshooting, refer to this chapter. Refer to our website (https://mimaki.com/support/)
for frequently asked questions (FAQs) about this product and customer support videos.
If the recommended corrective action does not resolve the problem, contact your local dealer or our service
office.

The power does not turn on.

Points to check
Is the machine connected to the
power outlet by the power cable?
Are you using the power cable
provided?
Is the main power supply turned on? Turn on the main power.
Is the [END/POWER] key on the
operating panel turned on?

Printing is not possible.

Points to check
Is a USB interface cable connected? Connect the cable securely to the USB 2.0 port.
Is a LAN cable connected?
Are you using a LAN cable approved
by Mimaki?
Is the status lamp on the operating
panel illuminated or flashing red?

The media jams or the media is dirty.

Points to check
Are you using the recommended
media?
Are you using curled media?
Is the media skewed?
Insert the power plug securely into the power outlet.
the Power Cable"(P. 29)
Use the power cable provided.
Turn the power on. "Turning On the Power"(P. 29)
Cable"(P. 31)
Connect the cable securely to the LAN port.
Cable"(P. 31)
Check the LAN cable type.
An error has occurred. Check the message on the display.
"Operating Panel"(P. 25)
Make sure you are using the recommended media.
mimaki.com/supply/inkjet.html
Do not use curled media or media with folded ends.
Use the take-up unit to adjust the media or reload the media.
"Loading the media"(P. 53)
120
Corrective action
"Turning On the Power"(P. 29)
Corrective action
"Using a LAN
"Using a LAN Cable"(P. 31)
Corrective action
https://
"Connecting
"Using a USB