How To Handle The Following Cases; Troubleshooting - MIMAKI UCJV300 Series Manual

How to handle the following cases.

Troubleshooting

The [ID Cut] check box is disabled in RasterLink.
Is the data size of the job 70 mm or more?
Have you selected [Type 1], [Type 2] for
the register mark shape?
Contact the call center.
In the message display field of RasterLink, error
message,"Can not get ID cut ID, printing is
interrupted" is displayed and printing is not possible.
Is it connected to the CuttingLink - Server
PC via Ethernet?
If CuttingLink and RasterLink are installed
on the same PC, proceed to "Yes".
Is CuttingLink started with CuttingLink?
Is CuttingLink - Server PC properly regis-
tered with RasterLink?
Confirm the following contents.
On the RasterLink [Environments] menu -
[Option ...] - [Communication] tab, is the
CuttingLink - Server name displayed in
"Setting of ID Cut" - "Connection destina-
tion"?
Connected to the CuttingLink - Server PC
you registered?
Check with the following procedure.
(1) On the RasterLink [Environments]
menu - [Option ...] - [Communication]
tab, click [Setting] of "Setting of ID
Cut" - "Connection destination"?
(2) On the [Connection destination set-
ting.] screen, click the [Update].
(3) Is the registered CuttingLink - Server
PC name displayed?
Contact the call center.
Yes
Yes
Yes
Yes
Yes
Yes
No
Set the data size to 70 mm or more.
Select [Type 1] or [Type 2] for register mark
No
shape.
No
Connect with Ethernet.
( P.6 "Register CuttingLink with Raster-
Link.")
No
Start CuttingLink with CuttingLink.
Register CuttingLink - Server PC name
No
again.
( P.6 "Register CuttingLink with Raster-
Link.")
Register CuttingLink - Server PC name
again?
• If the address of the CuttingLink - Server
No
PC has been changed, re-registration is
necessary.
( P.6 "Register CuttingLink with Raster-
Link.")
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