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Send a test e-mail
1
Press the
(MENU) in Local.
2
Press
to select machine setup,
and press the
3
Press the
(>>) twice.
4
Press
to select "Network & Mail",
and press the
5
Press
to select "Event Mail", and
press the
key.
• The sent result of the test e-mail is the result of e-mail sending process performed by this machine to the e-mail server.
It does not indicate that the e-mail was received at the address.
• If the spam e-mail filter etc. has been set in the terminal in which e-mails are received, even if "Sending has been
completed" is displayed, the e-mail cannot be received in some cases.
• If sending test e-mail has failed, the error code below is displayed.
• If the error cannot be solved, try again after a while.
• For the server setting etc., contact with the network administrator or the provider.
Error Code
10
Network connection error
20
No valid e-mail address.
11003
The POP server cannot be found.
11004
Or cannot access DNS server.
11021
Cannot connect with the POP server.
12010
An error returns from the POP server.
13000
The POP authentication has failed.
10013
The SMTP server cannot be found.
10014
Or cannot access DNS server.
10021
Cannot connect with the SMTP server.
10∗∗∗
11∗∗∗
An error returns from the SMTP server.
20∗∗∗
21∗∗∗
12∗∗∗
It is invalid sender address.
13∗∗∗
The e-mail address cannot be found.
22000
SMTP authentication error
22008
23∗∗∗
24∗∗∗
The SMTP authentication has failed.
25∗∗∗
"∗∗∗" is the error code returned from the e-mail server.
key.
key.
The expected cause
6
Press the
(>>)
• "Transmit Test" will be selected.
7
Press
key.
• The sent result is displayed.
• If sending test e-mail has failed, an error code is
displayed.
Transmit Test
Failer
Error Code
8
Press
key several times to end
the setting.
Measures
• Check that the machine is connected with the network.
• Check that the machine IP address is correct.
• Check that the machine is in the environment where
DNS is available.
• Enter the correct e-mail address.
• Check the POP server address.
• Check that the machine is in the environment where DNS
is available.
• Check the POP server setting.
• Check the firewall setting.
• Check the POP server setting.
• Check the user name and the password.
• Check the APOP setting.
• Confirm the authentication method.
• Check the SMTP server address.
• Check that the machine is in the environment where DNS
is available.
• Check the SMTP server setting.
• Check the SMTP port number.
• Check the firewall setting.
• Check the SMTP server setting.
• Cannot communicate with a server that requires
mandatory SSL communication.
• Check protocol filter settings.
• Check that the e-mail address supporting the account
entered in the user name/ the password is set in
SENDER ADDRESS.
• Check the e-mail address.
• Even if there is a mistake in the e-mail address, this error
cannot be detected in some cases.
• Confirm the authentication method.
• Check the user name and the password.
Chapter 3 Setup
key.
Error Code
＊＊＊
3-25
1
2
3
4
5
6
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