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Chapter 5 Troubleshooting
Message
ERROR 617
Subtank Sens
:12345678
ERROR 618
TANKlevelH
:12345678
ERROR 619
TANKlevelL
:12345678
ERROR 61a
InkOverflow
:12345678
ERROR 61b
SUPPLY INK
:12345678
ERROR 627
Ink Tank Set
ERROR 637
INK LEAK
ERROR 647
WRONG CHARGE DATA[12345]
ERROR 64b
Nozzle Missing
ERROR 64c
NCU ERROR
ERROR 652
NCU NZK CHK (HW)
ERROR 653
NCU NZK CHK (MARK)
ERROR 654
NCU CENTER POS
ERROR 655
NCU FLUSH POS
ERROR 657
REPLACE NCU INK PAD
ERROR 658
NCU SENSOR LV LOW
5-16
Cause
Detect the abnormality in the liquid level
sensor of the sub-tank.
The sub tank sensor High does not change
though a certain amount of ink has been
consumed.
The sub tank sensor Low does not change
though a certain amount of ink has been
consumed.
Subtank sensor Limit detected.
Ink could not be supplied to the subtank.
There is a slot which is not set an ink tank
in supply unit for more than certain period
of time.
Detected an ink leakage in the ink supply
[12345]
path.
Abnormality occurs in the data of the ink
information being charged.
The automatic nozzle check judged noz-
zles "No good ".
Printing stopped because an error
occurred during the nozzle check.
The NCU cannot correctly recognize the
ink discharge, because there are frequent
nozzle missing and ink droplet misalign-
ment.
Adjustment of the discharge position to the
NCU has failed.
The NCU ink pat is full.
The NCU sensor sensitivity is falling.
Measures
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears
again, contact your local distributor to call
for service.
• Perform "SUBTANK" of the mainte-
nance. (
P.5-4)
• Even if you perform, it may be displayed,
contact your local distributor to call for
service.
• Perform "SUBTANK" of the mainte-
nance. (
P.5-4)
Also make sure the ink remaining in the
ink bottle. (
P.1-10)
• Even if you perform, it may be displayed,
contact your local distributor to call for
service.
• Set the ink tank.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears
again, turn off the main power, disconnect
the power cable, and then contact your
local distributor to call for service.
• Cannot print.
Contact your local distributor to call for
service.
• Check the nozzle condition. If there is
plenty of deflection and/or nozzle miss-
ing, clean and restore the affected noz-
zles. (
P.2-34)
• If the same error message appears, con-
tact our service desk or your local distrib-
utor to call for service.
• Turn off the power button to the machine
and turn it on after a while.
• If the same error message appears
again, contact your local distributor to call
for service.
• Check the nozzle condition. If there is
plenty of deflection and/or nozzle miss-
ing, clean and restore the affected noz-
zles. (
P.2-34)
• If the same error message appears, con-
tact our service desk or your local distrib-
utor to call for service.
• Contact our service desk or your local
distributor to call for service.
• Replacement of the NCU is recom-
mended.
• Contact our service desk or your local
distributor to call for service.
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