SATO CL4NX Operator's Manual page 730

Error Message 1035 (I-mark Not Found)
When there is an error with the printer, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Press the
Cause and Countermeasure
Cause (1)
Meandering media.
Countermeasure (1)
Load the media correctly.
Loading the Media
Cause (2)
A label is attached to the media sensor.
Countermeasure (2)
Clean the media sensor.
Cleaning Using the Cleaning Kit
Cause (3)
The media sensor type is incorrect.
Countermeasure (3)
Set the media sensor type which is compatible with the media you use.
Media Sensor Type
Cause (4)
The media sensor level is incorrect.
button (OFFLINE) or open/close the print head.
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