SATO CL4NX Operator's Manual page 726

Error Message 1023 (NTP Error)
When there is an error with the printer, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Press the
Cause and Countermeasure
Cause
Could not connect to the time server and set the calendar clock.
Countermeasure
◦ Confirm that the address of the time server is correct.
Time Server IP
◦ Confirm that there is a connection to the time server.
◦ If RTC kit is installed, the calendar can be set manually and operation resumed without NTP
functionality.
Regional
Contact your SATO technical support center if the error cannot be resolved.
Contact Information for When You Are in Trouble
button (OFFLINE) or change the calendar setting.
726