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Operations When Errors Occur
When a printer error occurs, the icon and message (the error and coping way) will be shown on the
screen. When an error occurs, you can perform the following operations:
•
Change to Offline mode.
•
Cancel the error.
•
Feed the media.
•
Change to Settings mode.
•
Change to guidance video.
•
Change to the SOS error screen on which the QR code and phone number are displayed if the
SOS (SATO Online Services) is enabled.
Description
Replace the print head.
Replace the platen roller.
Replace the cutter unit.
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Operations When Errors Occur