SATO CL4NX Operator's Manual page 176

4. Turn off the bi-directional communication of the printer driver in the client.
Environment
Windows Vista/Server 2008
Windows 7/8/8.1/Server 2012
Restrictions When Using the Printer Driver with Sharing Settings
When you use the printer driver with sharing settings, the following restrictions occur because bi-
directional communication is disabled in the client.
• Errors that occur with the printer, such as "Paper End" and "Ribbon End", cannot be recognized.
• In the printer driver [Properties] > [Driver settings] tab > [Configure Printer], [Get from printer] and
[Send to printer] cannot be used.
• The settings you change in the printer driver [Printing Preferences] > [Printer Settings] tab cannot
be sent to the printer (when the green check box is not selected).
Setting Method
In the printer driver, open [Properties] > [Ports], and
uncheck [Enable bidirectional support].
In the printer driver, open [Printer properties] > [Ports], and
uncheck [Enable bidirectional support].
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Printer Driver Sharing Function