System Alerts - Polycom realpresence 1800 Administrator's Manual

The System Alerts indication bar blinks red prompting the user to view the active alarms. Once viewed, the
System Alerts indication bar becomes statically red until the errors have been resolved in the MCU.
The Participants Alerts indication bar blinks red indicating participant connection difficulties in
conferences. Once viewed, the Participant Alerts indication bar becomes statically red until the errors have
been resolved in the MCU.

System Alerts

System Alerts are activated when the system encounters errors such as a general or card error. The system
errors are recorded by the Collaboration Server and can be generated into a report that can be saved in *.txt
format.
To view the System Alerts list:
1 Click the red blinking System Alerts indication bar.
The Active Alarms pane opens. This screen indicates what events have not been resolved.
The following columns appear in the Active Alarms pane:
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Administration and Utilities
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