Polycom realpresence 1800 Administrator's Manual page 925

7 When asked whether to continue, click Yes.
8 The Collaboration Server resets and enters the Diagnostic mode.
9 For RMX 2000/4000, the web client reopens using the Shelf Manager IP address; For RMX 1800,
you need to re-enter the system management IP in the browser to access the web client again.
10 Log in again using an Administrator account.
11 To run diagnostics on one or several cards, select the desired cards and select Run Tests.
12 You can view diagnostic status, progress, and summary from the Hardware Monitor pane.
13 To stop the diagnostic tests, click Stop Tests.
14 When the tests are completed, you can download a report in Excel format for analysis by your next
level of support by clicking the Export Diagnostics Result button.
Polycom®, Inc.
Collaboration Server Hardware Monitoring
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