Polycom realpresence 1800 Administrator's Manual page 939

Active Alarms
Alarm Text
Could not complete RTM ISDN Card
startup procedure
CPU IPMC software was not updated.
CPU slot ID not identified
D channel cannot be established
DEBUG mode enabled
DEBUG mode flags in use
DMA not supported by IDE device
DNS configuration error
DNS not configured in IP Network
Service
Encryption Server Error. Failed to
generate the encryption key
Error in external database certificate
Error reading MCU time
eUserMsgCode_Cs_EdgeServerDnsF
ailed
eUserMsgCode_Cs_SipTLS_Certificat
eHasExpired
eUserMsgCode_Cs_SipTLS_Certificat
eSubjNameIsNotValid_Or_DnsFailed
eUserMsgCode_Cs_SipTLS_Certificat
eWillExpireInLessThanAWeek
Polycom®, Inc.
Alarm Description
The RTM ISDN card cannot complete its startup procedure (usually after
system reset).
Check the card slot and reset the card.
Turn off the MCU and then turn it on.
The CPU slot ID required for Ethernet Settings was not provided by the
Shelf Management.
Possible explanations:
• System is running in DEBUG mode.
• System DEBUG mode initiated.
In this mode, additional prints are added and Startup and Recovery
Conditions are different then Non Debug Mode.
Change the DEBUG_MODE flag value to NO and reset the Collaboration
Server.
The system is using the DEBUG CFG flags.
Possible explanations:
• DMA (direct memory access) not supported by IDE device:
Incompatible flash card / hard disk being used.
• Flash card / hard drive are not properly connected to the board / one
of the IDE channels is disconnected.
• DMA was manually disabled for testing.
Check the DNS configuration.
Configure the DNS in the IP Network Services.
FIPS 140 test failed while generating the new encryption key.
Failed to read MCU time configuration file ([status]).
Manually configure the MCU Time in the Collaboration Server Web Client
or RMX Manager Manager application.
Appendix B - Active Alarms
908