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Video Conference >> PolyCom >> ViewStation 128
Extension Computing
Technology Unit
This Document Contains:
© Copyright 2006, Oregon State University Extension Service
A Device Description
An Installation Guide
Instructions for Use
Best Practices
Troubleshooting Information
Contact Information for More Help
Page 1 of 24
http://extension.oregonstate.edu/esoc/ectu/
Document Id: M304
Document Version: 2.1
Document Created: April 2006
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Summary of Contents for Polycom ViewStation 128
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Page 1: Device Description
Instructional Documents Video Conference >> PolyCom >> ViewStation 128 Extension Computing Technology Unit This Document Contains: A Device Description An Installation Guide Instructions for Use Best Practices Troubleshooting Information Contact Information for More Help Document Id: M304 Document Version: 2.1... -
Page 2: Table Of Contents
The remote control is not working There is no video on the television There is no audio on the television The PolyCom ViewStation 128 will not make a call Where to find the PolyCom ViewStation 128’s IP number Support Contact Information... -
Page 3: Objectives Of This Document
Using this document a user should be able to accomplish the following: ! Setup a PolyCom ViewStation 128 video conference device ! Properly initiate and complete a video conference using a PolyCom ViewStation 128 video conference device ! Troubleshoot basic problems with the PolyCom ViewStation 128... -
Page 4: Device Description
Because long distances often make this infeasible, videoconferencing is becoming quite popular. When you use the PolyCom ViewStation 128 you can interact with people, in real time, through a video connection. They can see and hear you just as you can see and hear them. -
Page 5: Installation Guide
Installation Guide This section will explain how to perform a normal installation of a PolyCom ViewStation 128 video conference device. This installation requires that you have a television with an S-Video input and access to the Internet. Locate all the parts:... -
Page 6: Begin Connecting The Cables
Begin connecting the cables: The following image labels only the connections you will need for a normal installation. Page 6 of 24 © Copyright 2006, Oregon State University Extension Service http://extension.oregonstate.edu/esoc/ectu/... -
Page 7: Follow These Steps In Connecting The Cables
Batteries should already be in the remote control. If not, place three AAA batteries in the remote control. At this point the PolyCom ViewStation 128 is connected and ready for its first use. The next section of this document will explain how to turn the device on and make a call. -
Page 8: Instructions For Use
PolyCom ViewStation 128 system to video conference. Many television sets have multiple inputs. You may have to change the channel on the television in order to use the PolyCom video conference device. Your television’s remote probably has a button called “Line” or “Input.”... -
Page 9: Using The Remote Control
Using the remote control: There are many buttons on the PolyCom ViewStation 128 remote control. However, most applications only require a few of the buttons. The most commonly used are highlighted here: You must have the remote control in order to use the PolyCom ViewStation 128 video conference device. -
Page 10: Making Your First Call
Once the call connects you will see the person you are calling. You will also see the name of the PolyCom video conferencing device you are calling along the bottom of the screen. The video conference device you are calling must be turned on before you can call it. -
Page 11: Using The Address Book To Make A Call
Using the address book to make a call: Each PolyCom ViewStation 128 device has an address book which works just like a phonebook. You can store numbers in it so that you do not have to remember them later. You can add as many new numbers as you wish. - Page 12 Highlight the name you wish to call and press the green Call button at the top of the remote control. At this point you will see the same screen as if you dialed the number yourself. The video conference device you are calling must be turned on before you can call it.
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Page 13: Ending A Call
Ending a call: While in a call press the green Call button at the top of the remote control to show the Hang Up menu. Use the red arrows to select “Disconnect Video Call” and press the green Call button again to end the call. -
Page 14: Controlling The Camera
Controlling the camera: The PolyCom ViewStation 128 has a camera which can be aimed, as well as zoomed in and out, using the remote control. During a conference you can use the remote control to aim and zoom your device’s camera or the camera on a device you are connected to. -
Page 15: Controlling The Volume And Mute
Controlling the volume and mute: You can control the volume of the PolyCom ViewStation 128 with the remote control. You can also press the Mute button so that people on the other end do not hear you. The mute button does not turn off your speakers; it turns off your microphone. -
Page 16: Testing The Audio
Testing the audio: Depending on your setup you may occasionally need to test the audio connections for your PolyCom ViewStation 128. Though this will happen rarely, it is important to know how to perform these two tests. This section will show you how to test the audio connections to the television and test the microphones. - Page 17 See page 24. To test whether the PolyCom ViewStation 128 microphone is properly connected and picking up audio, follow these steps: From the main screen use the...
- Page 18 From the Diagnostics screen use the red arrow buttons on the remote control to highlight the “Audio” option. Press the red enter button in the middle of the arrows on the remote control. From the Audio screen use the red arrow buttons on the remote control to highlight the “Audio Meter”...
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Page 19: Best Practices
Purpose of this section: This section of the document is designed to help you setup and use your PolyCom ViewStation 128 video conference device to the best of its abilities. There are guidelines for proper alignment of the device in the conference room and video conference etiquette. -
Page 20: Video Conference Etiquette
No matter how many people are in the conference room and no matter how many microphones are in use, the microphone closest to the television should be parallel with, or in front of, the person nearest the monitor. The following image should guide you in setting up your microphones: Video conference etiquette: ! Test equipment and have a backup plan. -
Page 21: Troubleshooting Guides
1. Make sure there are working batteries in the remote control. The remote control uses three AAA batteries. 2. The remote control must be pointed at the PolyCom ViewStation 128 base unit. 3. The remote control must have a clear “line of sight” to the base unit with no objects blocking its path. -
Page 22: There Is No Audio On The Television
Use either the television’s remote control or the volume button on the television to turn up the volume. b. Use the orange volume buttons on the PolyCom ViewStation 128 remote control to ensure the volume on the base unit is high enough as well. -
Page 23: Where To Find The Polycom Viewstation 128'S Ip Number
In order for you to receive a call, the person calling you must know your IP number. 1. To find your IP number, turn the PolyCom ViewStation 128 video conference device on. 2. On the main menu you will see a square video of yourself inside a television at the top of the screen. -
Page 24: Support Contact Information
! Your email address ! Your phone number ! The organization your work for ! The type of device you are using (probably a ViewStation 128) ! Exactly what you are trying to accomplish ! A detailed description of any problems you encountered...
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