Perform A Comprehensive Restore - Polycom realpresence 1800 Administrator's Manual

Perform a Comprehensive Restore

Restore the MCU to the default settings of the current software version.
In addition to files deleted when you
● CFS license information
● Management Network Service
Note: Product Activation Key is required after a Comprehensive Restore
After a Comprehensive Restore, the Product Activation Key is required to reconfigure the
Management Network Service during the First Entry Configuration.
You can perform a comprehensive restore in one of the following ways:
● Using the RMX Web Client (Recommended).
● Using the USB key.
Use the USB key for system restore only when you cannot do it from the system Web Client. For
example, when the Web Client isn't accessible.
Warning: Insert a USB device into the Collaboration Server's USB port ONLY when you want to
perform a system restore
Inserting a USB key containing the following files causes the Collaboration Server to exit Secure
Mode and perform a Comprehensive Restore:
• Collaboration Server (RMX) 2000/4000—RestoreToFactoryDefault.txt and lan.cfg
• Collaboration Server (RMX) 1800—USB_action.cfg and lan.cfg
Do not insert a USB device into the Collaboration Server's USB port unless it is your intention
to disable Secured Mode or perform a Comprehensive Restore to system defaults.
Polycom®, Inc.
Perform a Standard Restore, the following files are also deleted:
Appendix J - Restore Defaults
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