Polycom realpresence 1800 Administrator's Manual page 938

Active Alarms
Alarm Text
Card failed to switch to Enhanced
Secure Mode
Card failure
Card not found
Card not responding
Cards wrong file's mode
Central signaling component failure
Central Signaling indicating Faulty
status
Central Signaling indicating Recovery
status
Central Signaling startup failure
Conference Encryption Error
Configuration of external database did
not complete.
Could not complete MPM Card startup
procedure
Polycom®, Inc.
Alarm Description
Card failure occurred when the system was set to Ultra Secure Mode
(ULTRA_SECURE_MODE=YES).
Possible reasons for the card failure:
• Resetting Card
• Resetting component
• Unknown shelf error
• Unknown card error
This occurs when: the system does not receive an indication about the
card (since it does not exist...) usually when the card was removed from
the MCU and the system did not have a chance to recalculate it
resources.
Possible reasons for the card not responding:
• No connection with MPM card.
• No connection with the Switch.
Possible explanations:
• Central signaling component failure; unit type:
[NonComponent\CSMngnt\CSH323\ Polycom® ContentConnect™IP]
• Central signaling component failure; unit type: (invalid:
[NonComponent\CSMngnt\CSH323\ Polycom®
ContentConnect™IP])
• Central signaling component failure - Invalid failure type. Unit id: [id],
Type: [NonComponent\CSMngnt\CSH323\ Polycom®
ContentConnect™IP], Status: [Ok\Failed\Recovered]
• Central signaling component failure - Invalid failure type
Central signaling failure detected in IP Network Service.
Central Signaling component is down.
Check the configuration of the external DB.
Possible explanations:
• Unit loading confirmation was not received.
• No Media IP for this card.
• Media IP Configuration confirmation was not received.
• Unspecified problem.
Check the card slot and reset the card.
Appendix B - Active Alarms
907