Go To The Rfa Website - Avaya CMC1 Installation, Upgrades And Additions

Upgrading R9csi/R10csi to Avaya MultiVantage
Software on an Avaya DEFINITY Server CSI
Table 4-2. Pre-upgrade checklist — Continued
Item
No.
14.
15.
16.

Go to the RFA website

The Remote Feature Activation (RFA) website automates some of the upgrade
procedures, including generating a License File.
1. At your laptop/PC browser, go to the appropriate website:
2. Using your SSO, log in to the RFA website.
3. Follow the links to the RFA Information page.
4. Complete the information necessary to create a License File.
NOTE:
If you have problems with a hardware serial number that is not in the SAP
database, go to the
4-6
Issue 5 October 2002
Item
Internet Explorer 5.0 or higher installed on your laptop/PC
Intranet access to your designated RFA portal (see
the RFA website).
Pre-upgrade administration changes
Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
Business Partners go to the appropriate regional Business Partner
portal:
— United States: http://www.avaya.com/businesspartner/
— Canada: https://www.avaya.ca/BusinessPartner
— Brazil: http://www.avaya.com.br/Home.asp
— CALA:
https://cala-businesspartner.avaya.com/mnc/index.html
— EMEA: https://emea-businesspartner.avaya.com/
— APAC: http://www.avaya-apac.com/bp
Contractors go to http://www.avaya.com/services/rfa/
If you are unable to access RFA using your recommended portal,
try: http://rfa.avaya.com
''If you have problems with RFA''
3
Go to
Continued on next page
section.
555-233-118