Creating Call Services; Creating A Hunt Group Service - Patton electronics SmartNode Series Software Configuration Manual

SmartWare Software Configuration Guide
Step Command
3 node(rt-tab)[tab-name]#exit
4 node(cts-cs)[ctx-name]#digit-col-
lection timeout 5 set-address-
complete-indication
5
node(cts-cs)[ctx-name]#digit-col-
lection terminating-char # set-
address-complete-indication

Creating call services

Routing tables, mapping tables and complex functions only manipulate address properties of a call (like the
called party number). A call service is another call router entity that actively accesses the state of a call. A call
service is able to spawn other calls or merge existing calls together. This allows building services like hunt
groups etc.
You can view a call service as a virtual endpoint that accepts a call and creates new calls to other destinations. A
call that is routed to a call service is not served by a human being but by a machine that accepts the call and
performs needed actions.
The hunt group service, for example, accepts a call that is routed to it and spawns a second call that is placed to
the first final destination. If this destination is not reachable, another destination is tried until one of the con-
figured destinations accept the call.

Creating a hunt group service

A hunt group service hunts an incoming call to multiple interfaces.
a call from a SIP interface is first processed by several tables. The second table decides that the call must be for-
warded to the PSTN. The device is connected to the PSTN over four BRIs, which are bound to the context CS
Call router configuration task list
Leaves the routing table configuration mode and returns to
the context cs configuration mode
Configures the digit-collection timeout to 5 seconds and sets
the address-complete indication if the timeout elapses
Configures the terminating-character that can stop the digit-
collection timeout and immediately place the call to '#' and
sets the address-complete indication if the character
is received
Figure 66
40 • Call router configuration
Purpose
shows an example scenario where
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