Device Log - AT&T Syn248 SB35010 Installation And Configuration Manual

Syn248 Installation and Configuration Guide

Device Log

If you have trouble with your system and you contact the installer or customer service,
they may need the device log for troubleshooting purposes. You can generate a device
log on the Device Log page.
You can also configure a device log prior to generating the log. Your installer or Product
Support specialist may want to see specific information in the device log. If so, you must
configure the device log using a configuration file that your Syn248 support person
provides.
For customer service, repair, replacement, or warranty service, and all questions
about this product, visit our web site at
or call
To generate the Device Log:
1. In the navigation menu at left, click Device Management, then Device Log. The
Device Log page appears.
2. In the Device Log list, select the desired device and click
select a Gateway, Line Calibration Data and Configuration tables also appear. For
more information about Line Calibration, see
and "Line Calibration Configuration" on page
3. It takes a minute for the file to generate. A pop-up box then asks you where to save
the file on your computer.
4. After the download is complete you should provide the file to the installer or
customer service.
System Configuration
1 (888) 386-2006.
In Canada, call
65
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www.telephones.att.com/smb
1 (888) 469-2005.
"Resolving Audio Echoes" on page 87
67.
. If you