Using A Route Configuration File; Customizing Delivery Status Notifications - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

7 Click OK to add the exception to the list.
8 When finished defining exceptions, click OK to save your changes.

46.1.9 Using a Route Configuration File

The Internet Agent supports the use of a route configuration file (
SMTP hosts. This can be useful in situations such as the following:
You are using a relay host for outbound messages. However, you want some outbound
messages sent directly to the destination host rather than the relay host. Whenever a message is
addressed to a user at a host that is included in the
message directly to the destination host rather than the relay host.
You need to send messages to SMTP hosts that are unknown to the public Domain Name
Servers. The
route.cfg
addresses not listed in DNS.
The Internet Agent uses external DNS servers but the server it is running on has an internal IP
address. This prevents the Internet Agent from querying external DNS servers for its own
internal domain names and receiving Host Down errors from the external DNS servers.
You want to route messages through an SMTP host that checks for viruses (or performs some
other task) before routing them to the destination host.
To set up a file:
route.cfg
1 Create the
route.cfg
2 Add an entry for each SMTP host you want to send to directly. The entry format is:
hostname address
where address is either an alternative hostname or an IP address. For example:
novell.com gwia.novell.com
unixbox [172.16.5.18]
Make sure to include a hard return after the last entry. In addition, if you use an IP address, it
must be included in square brackets, as shown in the second example.
3 Save the
route.cfg

46.1.10 Customizing Delivery Status Notifications

The Internet Agent returns status messages for all outbound messages. For example, if a GroupWise
user sends a message that the Internet Agent cannot deliver, the Internet Agent returns an
undeliverable message to the GroupWise user.
By default, the Internet Agent uses internal status messages. However, you can override the internal
status messages by using a
1 Open the appropriate
The
domain\wpgate\gwia
included on your GroupWise 8 DVD or downloaded GroupWise 8 image (for example,
,
statusus.xml statusde.xml
2 Make the modifications you want.
file acts much like a hosts file to enable the Internet Agent to resolve
file as a text file in the
domain\wpgate\gwia
file.
file that includes the status messages you want to use.
status.xml
file, located in the
statusxx.xml
directory includes a
, and
statusfr.xml
) to specify destination
route.cfg
file, the Internet Agent sends the
route.cfg
directory.
domain\wpgate\gwia
file for each language
statusxx.xml
).
Configuring Internet Services 747
directory.