Setting The Timeout Interval For Inactive Sessions - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

3 Click Recover Now.
4 After the database has been recovered, click OK.
55.2 Setting the Timeout Interval for Inactive
Sessions
By default, users are logged out of GroupWise WebAccess after 20 minutes if they have not
performed any actions that generate requests. Actions such as opening or sending a message
generate requests. Other actions, such as scrolling through the Item List, composing a mail message
without sending it, and reading Help topics, do not generate requests.
The timeout interval provides security for WebAccess users who forget to log out. It also helps the
performance of the Web server by freeing the resources dedicated to that user's connection.
The WebAccess Application on the Web server controls the timeout. At the time the user is logged
out, the WebAccess Application saves the user's current session to a directory on the Web server,
where it is stored for 24 hours. If the logged-out user attempts to continue the session, he or she is
prompted to log in again, after which the WebAccess Application renews the session. For example,
suppose a user is composing a message when the timeout interval expires and then attempts to send
the message. The user is prompted to log in again, after which the message is sent. No information is
lost.
IMPORTANT: This timeout interval is different than the one you can establish when creating a
class of service (see
interval determines how long the WebAccess Agent keeps open a session with an inactive user, and
this timeout interval determines how long the WebAccess Application maintains an inactive session.
In general, if the WebAccess Agent session times out, users do not notice; the next time they make a
request, the WebAccess Agent opens a new session. However, if the WebAccess Application
session times out, users are prompted to log in again.
To modify the timeout interval:
1 In ConsoleOne, right-click the WebAccess Application object, click Properties, then click
Application > Security to display the Security page.
940 GroupWise 8 Administration Guide
Section 55.1.2, "Creating a Class of Service," on page 936). That timeout