Using The Mta Error Message Documentation; Employing Mta Troubleshooting Techniques; Using Platform-Specific Mta Monitoring Tools; Using Mta Message Logging - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

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MTA Web Console Another way to receive e-mail notification of MTA problems is to use
GroupWise Monitor to access the MTA Web console. See
Notification," on page
42.8 Using the MTA Error Message
Documentation
MTA error messages are documented with the source and explanation of the error, possible causes
of the error, and actions to take to resolve the error. See
in
GroupWise 8 Troubleshooting 1: Error
42.9 Employing MTA Troubleshooting
Techniques
If you are having a problem with the MTA but not receiving a specific error message, or if the
suggested actions for the specific error did not resolve the problem, you can review more general
troubleshooting strategies for dealing with MTA problems. See
Problems" in
Common
Problems.
You can also use GroupWise Monitor to troubleshoot message transfer problems. See
"Monitor," on page
42.10 Using Platform-Specific MTA Monitoring
Tools
Each operating system where the MTA runs provides tools for monitoring programs.
NetWare:
Linux:
Windows:

42.11 Using MTA Message Logging

For extremely detailed monitoring of message flow, you can configure the MTA to gather a variety
of statistics. See
688 GroupWise 8 Administration Guide
1018.
"Strategies for Agent
Problems" in
1001.
You can use the NetWare Monitor NLM to monitor the effects of the MTA on the NetWare
server. NetWare 6.5/OES NetWare provides monitoring tools that you can use from your
Web browser. Processor, resource, and memory utilization can be compared to other non-
GroupWise NLM programs to determine if the MTA NLM program is monopolizing
resources. See your NetWare documentation for additional monitoring suggestions.
You can use SNMP tools like snmpget and snmpwalk that allow you to retrieve the data
about all the services registered with the SNMP service. These tools are part of the NET-
SNMP package. See your Linux documentation for additional monitoring suggestions.
You can use the Performance Monitor in Windows Administrator Tools to gather similar
information. See your Windows documentation for additional monitoring suggestions.
Section 41.4.2, "Enabling MTA Message Logging," on page
Section 63.5.1, "Configuring E-Mail
"Message Transfer Agent Error
Messages.
"Message Transfer Agent
GroupWise 8 Troubleshooting 2: Solutions to
Messages"
Part XIV,
658.

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