Tools For Analyzing And Correcting Groupwise Client Problems; Groupwise Exception Handler For The Windows Client; Groupwise Check - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

Tools for Analyzing and
7 2
Correcting GroupWise Client
Problems
The following tools can assist you in analyzing and correcting GroupWise
Section 72.1, "GroupWise Exception Handler for the Windows Client," on page 1143
Section 72.2, "GroupWise Check," on page 1143
72.1 GroupWise Exception Handler for the
Windows Client
In the event that the GroupWise Windows client causes an exception (or "crashes"), GroupWise
generates a GroupWise Exception Report. This report contains information that is useful in
analyzing the problem that the client is having so that it can be solved.
The report is saved in
\temp\grpwise.rpt
TMP environment variable, or if not defined by TMP, the one specified by the TEMP environment
variable. If neither environment variable is defined, GroupWise uses the current the
directory.
Each time an exception or crash occurs, a new report is appended to grpwise.rpt. If the file reaches
100 KB, the oldest reports (at the beginning of the file) are deleted.
The GroupWise Exception Report contains information such as the date and time the report was
generated, the exception code, fault address, date of grpwise.exe, computer and username where the
exception occurred, hardware and operating system information, process modules, raw stack dumps,
and call stacks.

72.2 GroupWise Check

GroupWise Check (GWCheck) is a tool that performs maintenance and repair tasks to keep
GroupWise operating efficiently. It is essentially a standalone version of the Mailbox/Library
Maintenance feature available in ConsoleOne
user, message, library, and resource databases without having ConsoleOne and the GroupWise snap-
in loaded. In addition to checking post office, user, and library databases, it also checks remote and
archive databases.
Section 72.2.1, "Enabling GroupWise Check in the Windows Client," on page 1144
Section 72.2.2, "Using GroupWise Check with the Linux/Mac Client," on page 1144
. The directory used is the one specified by the
\temp
®
. GroupWise Check checks and repairs GroupWise

Tools for Analyzing and Correcting GroupWise Client Problems

®
client problems.
windows
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