Internet Agent Requirement; Internet Agents Used For Outbound Messages; Internet Domain Names; Preferred Address Format - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

45.1.1 Internet Agent Requirement

Internet addressing requires you to have the GroupWise Internet Agent installed in your GroupWise
system. The Internet Agent connects your GroupWise system to the Internet. To install the Internet
Agent, see "Installing the GroupWise Internet Agent" in the GroupWise 8 Installation Guide.

45.1.2 Internet Agents Used for Outbound Messages

Each domain in your GroupWise system must be assigned an Internet Agent for outbound messages.
A domain's assigned Internet Agent handles all outbound messages sent by the domain's users.
If your GroupWise system includes only one Internet Agent, that Internet Agent must be assigned to
all domains and is used for all outbound messages.
If your GroupWise system includes multiple Internet Agents, you must decide which Internet Agent
you want to be responsible for outbound messages for each domain. You must select one Internet
Agent as your system's default Internet Agent, but you can override the default at each domain.

45.1.3 Internet Domain Names

You must associate at least one Internet domain (novell.com, gw.novell.com, support.novell.com, or
so forth) with your GroupWise system. These Internet domains need to exist in the domain name
service (DNS).
After you have associated Internet domains with your GroupWise system, all users in your system
can be addressed using any of the domains (for example, jsmith@novell.com,
jsmith@gw.novell.com, and jsmith@support.novell.com). The addresses can be used both internally
and externally.
Preferred Internet Domain Name
You must assign each GroupWise user a preferred Internet domain. GroupWise uses the preferred
Internet domain name when constructing the e-mail address that are displayed in the GroupWise
Address Book and in the To field of sent messages.
To make this process easier, GroupWise lets you assign a preferred Internet domain to be used as the
default for your GroupWise system (for example, novell.com). The system's preferred Internet
domain is applied to all users in your GroupWise system. However, you can override the system's
preferred Internet domain at the domain, post office, or user level, meaning that different users
within your GroupWise system can be assigned different preferred Internet domains. For example,
users in one domain can be assigned gw.novell.com as their preferred Internet domain while users in
another domain are assigned support.novell.com.

45.1.4 Preferred Address Format

You must choose a preferred address format for your GroupWise users. GroupWise uses the
preferred address format, along with the preferred Internet domain, to construct the e-mail addresses
that are published in the GroupWise Address Book and in the To field of sent messages.
GroupWise supports the following address formats:
userID.post_office.domain@internet_domain_name
718 GroupWise 8 Administration Guide