Agent Performance; Agent Log Files; Client/Server Configuration - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

54.7.5 Agent Performance

By default, the Viewer starts 5 worker threads and adds additional threads as needed until reaching
15 threads. If users experience unacceptable delays when trying to view documents, you can
increase the number of worker threads so that documents can be processed more quickly.
By default, the Viewer Agent has limits on the amount of time it can spend converting a single
document and on how large a converted document can become. If the documents that users receive
exceed these limits, you can increase them.
On NetWare, you can run each worker thread in its own namespace so that a failure of one worker
thread does not affect other worker threads.
The following switches configure the performance of the Viewer Agent:
/minworkers
/maxworkers
/maxtime
/maxsize
/addrspacename
After editing the Viewer Agent startup file, stop and restart the WebAccess Agent to put the new
settings into effect.

54.7.6 Agent Log Files

As with the other GroupWise agents, the Viewer Agent creates log files that include error messages
and other information about Viewer Agent functioning. Log files can provide a wealth of
information for resolving problems with the Viewer Agent.
The following switches configure the logging performed by the Viewer Agent:
/log
/loglevel
/logdays
/logmax
After editing the Viewer Agent startup file, stop and restart the WebAccess Agent to put the new
settings into effect.

54.7.7 Client/Server Configuration

The Viewer Agent communicates with the WebAccess Agent by way of TCP/IP. By default, the
Viewer Agent uses the first IP address it finds on the server and listens on port 7440. Worker threads
are assigned port numbers ascending above the main port number. For example, the 5 default worker
threads would be assigned ports 7441 through 7445.
The following switches configure TCP/IP for the Viewer Agent:
/ip
/port
932 GroupWise 8 Administration Guide