NOVELL ZENWORKS LINUX MANAGEMENT 7.3 IR2 - ADMINISTRATION GUIDE 02-12-2010 Manuals

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NOVELL ZENWORKS LINUX MANAGEMENT 7.3 IR2 - ADMINISTRATION GUIDE 02-12-2010 Administration Manual (684 pages)

Brand: NOVELL | Category: Software | Size: 8.48 MB

Table of Contents
5
About this Guide

19
Part I Understanding Zenworks Linux Management

21
1 Quick Tutorial on Basic Zenworks Linux Management Features

23
- Organizing Devices: Folders and Groups
  23
  - Folders
    24
  - Groups
    24
  - Folders Vs. Groups
    25
- Creating Registration Keys and Rules
  25
- Setting up Zenworks Administrator Accounts
  26
- Delivering Software Packages
  27
  - Bundles
    28
  - Catalogs
    28
- Delivering Content Using File Bundles
  28
- Defining and Locking down Device Configuration Settings
  29
- Using Preboot Services
  30
- Collecting Software and Hardware Inventory
  30
- Managing Remote Devices
  30
- Monitoring Events
  31
  - Hot List
    31
  - Event Log
    31
  - System Event Log
    32
  - Message Logs
    32
- Generating Reports
  32
2 Using Zenworks Linux Management with Dell Poweredge Servers

35
Part II Zenworks System Management

39
3 Zenworks Control Center

41
4 Command Line Administration Utilities

45
- Zlman
  45
- Zlm-Debug
  45
- Zlmmirror
  46
- Rug
  46
- Zmd
  46
- Zrmservice
  46
5 Zenworks Server

47
6 Zenworks Agent

53
7 Configuring Management Zone Settings

69
8 Zenworks Administrator Accounts

81
- Creating an Administrator Account
  81
- Modifying Account Rights
  82
9 Zenworks Object Store and Data Store Maintenance

85
Part III Device Registration

99
10 Registration Overview

101
11 Registering Devices

103
12 Managing Registration Keys and Rules

107
- Managing Registration Keys
  108
- Managing Registration Rules
  113
- Creating Folders
  119
13 Unregistering and Reregistering Devices

121
Part IV Policy Management

123
14 Policy Management Overview

125
- Understanding Policies
  125
- Creating Policies
  125
- Managing Policies
  126
15 Understanding Policies

127
- Types of Policies
  127
- Assignments
  128
- Schedules
  128
- Groups
  129
- System Requirements
  130
- Effective Policies
  130
16 Creating Policies

133
- Epiphany Policy
  133
- Evolution Policy
  139
- Firefox Policy
  145
- Generic GNOME Policy
  151
- Novell Linux Desktop Policy
  156
- Remote Execute Policy
  164
- SUSE Linux Enterprise Desktop Policy
  169
- Text File Policy
  176
17 Managing Policies

183
- Creating Policies
  183
- Creating Folders
  184
- Creating Policy Groups
  185
- Assigning Policies
  188
- Removing Policy Assignments
  189
- Adding Policies to Existing Groups
  190
- Editing Policies
  190
- Editing System Requirements
  200
- Refreshing Policies
  202
- Verifying Policy Enforcement
  202
- Renaming, Copying, or Moving Policies
  203
- Deleting Policies, Policy Groups, and Folders
  204
- Unenforcing Policies
  205
Part V Package and Content Management

207
18 Package and Content Management Overview

209
19 Understanding RPM Packages

213
- Installing the RPM Packages
  213
- Understanding the RPM Repositories
  213
  - ZYPP Repository
    213
  - Yast Online Update (YOU) Repository
    214
  - RCE Repository
    214
  - NU Repository
    214
- Understanding the Dependencies of RPM Packages
  214
- Loading Base Packages
  215
- Patching the Client Systems
  215
20 Using RPM and File Bundles

217
- Understanding Bundles
  217
  - RPM Bundles
    218
  - Preboot Bundles
    218
  - File Bundles
    218
- Creating RPM Bundles
  218
- Creating File Bundles
  229
- Assigning Bundles
  238
- Editing Bundles
  241
- Adding Bundles to Catalogs
  245
- Creating Folders
  245
- Creating Bundle Groups
  247
- Adding Bundles to Existing Groups
  251
- Uninstalling Bundles from Devices
  252
  - Using the Bundles Page to Remove Bundles from Devices
    252
  - Using the Devices Page to Remove Bundles from Devices
    254
- Deleting Bundles, Bundle Groups, and Folders
  255
- Renaming, Copying, or Moving Bundles
  256
- Deploying a Different Version of a Bundle
  257
  - Bundle Version Deployment Behavior
    257
  - Utility)
    257
- Using a Remote Execute Policy to Remove Bundles and Packages from Devices
  258
- Generating Bundle Reports
  261
- Best Practices for Adding Packages to Bundles
  262
21 Understanding the Package and Content Management Features Available on a Managed Device

265
22 Using Catalogs

271
- Understanding Catalogs
  271
- Creating Catalogs
  271
- Assigning Catalogs
  276
- Adding Bundles to Catalogs
  279
- Renaming or Moving Catalogs
  279
- Deleting Catalogs
  280
- Creating Folders
  281
23 Using Dell Update Package Bundles

283
24 Replicating Content in the Zenworks Management Zone

291
- Replicating the Content Immediately
  291
- Configuring a Content Replication Schedule
  292
25 Mirroring Software

293
26 Creating RPM Packages from Tarballs

321
- Alien Package Converter Overview
  321
- Installing Alien Package Converter
  321
- Example Usage
  322
Part VI Preboot Services

323
27 Preboot Services Overview

325
- Preboot Services Functionality
  325
- Preboot Services Strategies
  325
- Preboot Bundles
  326
- Configuring Preboot Services
  326
- Setting up Devices to Use Preboot Bundles
  327
28 Understanding Preboot Services in Zenworks Linux Management

329
- How Do You Implement Preboot Services
  329
- What Is the Preboot Execution Environment (PXE)
  329
- Preboot Services Functionality
  331
  - Preboot Bundles
    331
  - Preboot Services Menu
    333
  - Image Storage Security
    334
  - Non-Registered Device Settings
    334
  - Preboot Work Assignment Rules
    335
  - Preboot Referral Lists
    336
  - Intel Active Management Technology (AMT)
    337
- The Preboot Services Processes
  339
  - A Typical Preboot Services Operation
    339
  - Illustrating the Preboot Services Processes
    339
- Preboot Strategies
  345
29 Setting up Preboot Services

353
30 Using Preboot Services

407
31 Imaging Utilities and Components

467
- Starting Image Explorer
  467
- Determining the Image Explorer Version
  467
- Image Explorer Versus Linux Konquerer
  467
- Opening an Image
  468
- Saving Image Changes and Exiting the Utility
  468
- Managing Image Properties
  468
  - Viewing and Modifying the Properties of the Image File
    468
- Image File Operations
  469
  - Viewing the Properties of an Image File Item
    469
  - Changing a Partition's Size
    469
  - Compressing an Image File
    470
  - Splitting an Image
    471
  - Hiding and Removing Content in the Image File
    472
  - Configuring File Sets
    473
  - Extracting Content as Files
    474
  - Extracting Content as an Add-On Image
    474
  - Creating an Add-On Image
    474
- Modifying Image Content
  475
  - Adding Directories and Files
    475
  - Creating a New Directory
    475
- Creating a New Image File
  476
32 Inventory Overview

481
33 Reviewing the Device Inventory

483
- Accessing the Device Inventory
  483
- Reviewing Device Inventory Summaries
  483
- Reviewing Hardware (General)
  484
- Reviewing Software (General)
  484
- Reviewing Hardware Details
  484
- Refreshing Device Inventory
  488
34 Rolling up Hardware Inventory

489
Part VIII Remote Management

493
35 Remote Management Overview 35.1 Remote Management Terminology

495
- Understanding the Remote Management Components
  495
  - Understanding Remote Control
    496
  - Understanding Remote View
    496
  - Understanding Remote Login
    496
36 Setting up Remote Management

497
Part IX Event Monitoring

507
37 Event Monitoring Overview

509
- Event Monitoring Terminology
  509
- Monitoring Device Events
  510
- Monitoring Policy Events
  510
- Monitoring Bundle Events
  510
- Using the Hot List
  510
- Backing up the Log Files
  511
38 Working with Event Logs

513
- The Event Log Page
  513
- Working with the Log
  515
  - Viewing an Event Log
    515
  - Acknowledging an Event
    516
  - Using the Advanced Page
    518
  - Clearing the Event Log
    518
39 Message Logger

521
- What Is Message Logger
  521
- Message Severity
  521
- Message Format
  521
- Debugging and Logging ZMD
  522
- Viewing the Debug Logs on Zenworks Server
  522
40 Configuring Message Logger Settings

525
- Configuring Message Logger Settings for the Primary Server
  525
- Configuring Message Logger Settings for a Managed Device
  528
  - Configuring Local Log Settings
    528
  - Configuring System Log Settings
    529
Part X Reports

531
41 Reports Overview

533
- Bundle Reports
  533
- Dell Reports
  533
- Device Reports
  534
42 Generating Zenworks Reports

535
- Creating a Folder
  535
- Creating a Report
  536
- Organizing Reports and Folders
  539
  - Using Templates to Create Dell Reports
    539
  - Editing the Reports List
    539
- Modifying Report Details
  540
  - Deleting a Report or Folder
    540
- Generating Reports
  541
- Exporting Reports
  542
- Resetting Default Reports
  543
Part XI Appendixes

545
A Command Line Utilities

547
- Zmd
  548
- Zrmservice
  551
- Zlm-Debug
  552
- Zlmmirror
  554
- Zlman
  562
- Rug
  586
- Date Specific
  601
- B.1 Date Specific
  601
- Day of the Week Specific
  602
- Event
  603
- Monthly
  603
  - B.3 Event
    603
  - B.4 Monthly
    603
- Relative to Refresh
  604
C Naming Conventions in the Zenworks Control Center

605
E Zenworks Imaging Engine Commands

631
- Help Mode (Img Help)
  631
- Automatic Mode (Img Auto)
  632
- Make Mode (Img Make)
  633
  - Make Locally (Img Makel)
    633
  - Make to Proxy (Img Makep)
    634
- Restore Mode (Img Restore)
  635
  - Restore from Local (Img Restorel)
    636
  - Restore from Proxy (Img Restorep)
    638
- Session (Multicast) Mode (Img Session)
  639
- Partition Mode (Img Part)
  641
  - Using the Zenworks Imaging Engine Menu
    641
  - Using the Bash Prompt
    642
- Zenworks Partition Mode (Img Zenpartition)
  642
- Dump Mode (Img Dump)
  643
- Information Mode (Img Info)
  643
F Updating Zenworks Imaging Resource Files

647
- The Linux Distribution for Imaging
  647
- Understanding Device Boot Processes in a Zenworks Imaging Environment
  648
  - Linuxrc
    648
  - F.2.1 Linuxrc
    648
  - Zenworks.s
    649
- Understanding Zenworks Partitions and Command Line Parameters
  649
  - The Zenworks Partition
    649
    
    F.2.2 Zenworks.s
    649
    
    F.3 Understanding Zenworks Partitions and Command Line Parameters
    649
    
    F.3.1 the Zenworks Partition
    649
  - Command Line Parameters and Variables
    650
- Modifying Zenworks Imaging Resource Files
  650
- Adding or Updating LAN Drivers
  656
  - Obtaining Drivers
    656
  - Building Drivers
    656
    
    F.5.1 Obtaining Drivers
    656
    
    F.5.2 Building Drivers
    656
  - Loading Drivers with Parameters
    658
- Using Uname
  658
- F.6 Using Uname
  658
- Variables and Parameters
  659
  - Imaging Script Variables
    659
  - Linuxrc Parameters Specified in Settings.txt
    660
  - Image Engine Variables
    660
- Troubleshooting Linux Driver Problems
  661
  - Troubleshooting During the Boot Process
    661
  - Troubleshooting at the Bash Prompt
    661
G Upgrading the Dell DTK

663
H Supported Ethernet Cards

665
Using a Specific Network Card for Devices Running Dual Nics

667
J Establishing SSH Tunneling

669
K License Agreement for Libacl and Libgconf

673
- Library GNU Public License
  673
L Documentation Updates

679
- February 12, 2010 (Interim Release 2)
  679
  - Package and Content Management
    679
  - L.1.1 Package and Content Management
    679
- Appendix
  
  680
  - December 24, 2009
    680
    
    L.1.2 Appendix
    680
    
    L.1.3 Zenworks System Management
    680
    
    L.2 December 24, 2009
    680
    
    L.2.1 Zenworks System Management
    680
    
    L.2.2 Package and Content Management
    680
    
    Package and Content Management
    680
- Appendix
  
  681
  - Zenworks System Management
    680
    
    L.2.3 Appendix
    681
    
    L.3 November 4, 2009
    681
    
    L.3.1 Zenworks System Management
    681
    
    L.4 October 12, 2009 (Interim Release 1)
    681
    
    L.4.1 Zenworks System Management
    681
    
    Event Monitoring
    682
    
    L.4.2 Policy Management
    682
    
    L.4.4 Event Monitoring
    682
    
    Package and Content Management
    682
    
    Policy Management
    682
  - November 4, 2009
    681
    
    Zenworks System Management
    681
  - October 12, 2009 (Interim Release 1)
    681
  - May 26, 2009 (Hot Patch 1)
    682
    
    Zenworks System Management
    682
    
    L.5.2 Policy Management
    683
    
    Policy Management
    683

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NOVELL ZENWORKS LINUX MANAGEMENT 7.3 IR2 - ADMINISTRATION GUIDE 02-12-2010 Manuals

NOVELL ZENWORKS LINUX MANAGEMENT 7.3 IR2 - ADMINISTRATION GUIDE 02-12-2010 Administration Manual (684 pages)

Table of Contents

About this Guide

Part I Understanding Zenworks Linux Management

1 Quick Tutorial on Basic Zenworks Linux Management Features

2 Using Zenworks Linux Management with Dell Poweredge Servers

Part II Zenworks System Management

3 Zenworks Control Center

4 Command Line Administration Utilities

5 Zenworks Server

6 Zenworks Agent

7 Configuring Management Zone Settings

8 Zenworks Administrator Accounts

9 Zenworks Object Store and Data Store Maintenance

Part III Device Registration

10 Registration Overview

11 Registering Devices

12 Managing Registration Keys and Rules

13 Unregistering and Reregistering Devices

Part IV Policy Management

14 Policy Management Overview

15 Understanding Policies

16 Creating Policies

17 Managing Policies

Part V Package and Content Management

18 Package and Content Management Overview

19 Understanding RPM Packages

20 Using RPM and File Bundles

21 Understanding the Package and Content Management Features Available on a Managed Device

22 Using Catalogs

23 Using Dell Update Package Bundles

24 Replicating Content in the Zenworks Management Zone

25 Mirroring Software

26 Creating RPM Packages from Tarballs

Part VI Preboot Services

27 Preboot Services Overview

28 Understanding Preboot Services in Zenworks Linux Management

29 Setting up Preboot Services

30 Using Preboot Services

31 Imaging Utilities and Components

32 Inventory Overview

33 Reviewing the Device Inventory

34 Rolling up Hardware Inventory

Part VIII Remote Management

35 Remote Management Overview 35.1 Remote Management Terminology

36 Setting up Remote Management

Part IX Event Monitoring

37 Event Monitoring Overview

38 Working with Event Logs

39 Message Logger

40 Configuring Message Logger Settings

Part X Reports

41 Reports Overview

42 Generating Zenworks Reports

Part XI Appendixes

A Command Line Utilities

C Naming Conventions in the Zenworks Control Center

E Zenworks Imaging Engine Commands

F Updating Zenworks Imaging Resource Files

G Upgrading the Dell DTK

H Supported Ethernet Cards

Using a Specific Network Card for Devices Running Dual Nics

J Establishing SSH Tunneling

K License Agreement for Libacl and Libgconf

L Documentation Updates

Appendix

Appendix

Related Products

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