Configuring The Document Viewer Agent - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

Up: Select a WebAccess Agent from the list, then click Up to move it up in the list.
Down: Select a WebAccess Agent from the list, then click Down to move it down in the
list.
Delete: Select a WebAccess Agent in the list, then click Delete to remove it from the list.
Customize Settings in XML: Click this button to launch the XML editor. You can use the
editor to add, modify, or delete GroupWise Document service provider settings.
4 Click OK to save the changes.

54.7 Configuring the Document Viewer Agent

The documents that users attach to e-mail messages are as varied as the combinations of document
formats, tools, and users throughout the world. In order to display documents in your Web browser,
WebAccess must convert them to HTML. Because some documents contain unexpected data,
WebAccess cannot convert them. In earlier versions of GroupWise, the WebAccess Agent
sometimes shut down when it could not convert a document. This occurrence then interrupted the
activities of all WebAccess users.
The Document Viewer Agent isolates the document conversion task from the WebAccess Agent.
The Viewer Agent can simultaneously convert multiple documents into HTML format. If it
encounters a problem converting a document, the problem does not affect conversion of other
documents, nor does it affect the functioning of the WebAccess Agent. Therefore, WebAccess users
do not experience interruptions because of documents that fail to convert into HTML.
Viewer Agent
Figure 54-9
Web Web
Browser Server
The Viewer Agent is automatically installed along with the WebAccess Agent, and the WebAccess
Agent manages the Viewer Agent, starting and stopping it as needed. The default configuration of
the Viewer Agent is sufficient to provide basic document conversion functionality. The Viewer
Agent is configured by editing its startup file (
varies by platform.
NetWare:
sys:\system
Linux: /opt/novell/groupwise/agents/share
Windows: c:\Program Files\Novell\GroupWise Server\WebAccess
LDAP
Speller
Server
Application
LDAP Provider
WebAccess
Application
GroupWise Provider
WebPublisher Document
Application Service Provider
gwdva.dva
Post Office
WebAccess
Agent
Library
Viewer
Agent
). The default location for the startup files
Configuring WebAccess Components 929