Using Internet Agent Error Message Documentation; Employing Internet Agent Troubleshooting Techniques; Stopping The Internet Agent; Using The Internet Agent Console - Novell GROUPWISE 8 - ADMINISTRATION Administration Manual

Log files are named according to the date they were created. If the Internet Agent was restarted
during the day, the file extension indicates which session is logged (for example
indicates the third session logged for May 18).
Archived log files are saved in ASCII. You can use any text editor to open a file or to print it. You
can also view the log files from the Internet Agent console or the Internet Agent Web console.
49.7 Using Internet Agent Error Message
Documentation
Internet Agent error messages are documented with the source and explanation of the error, possible
causes of the error, and actions to take to resolve the error. See
GroupWise 8 Troubleshooting 1: Error
49.8 Employing Internet Agent Troubleshooting
Techniques
If you are having a problem with the Internet Agent but not receiving a specific error message, or if
the suggested actions for the specific error did not resolve the problem, you can review more general
troubleshooting strategies for dealing with Internet Agent problems. See
Problems" in

49.9 Stopping the Internet Agent

The following sections describe the various methods you can use to shut down the Internet Agent:
Section 49.9.1, "Using the Internet Agent Console," on page 814
Section 49.9.2, "Using a Command at the Command Line," on page 814
Section 49.9.3, "Using a Mail Message," on page 815
Section 49.9.4, "Using a Shutdown File," on page 815

49.9.1 Using the Internet Agent Console

To stop the Internet Agent while at the server console:
NetWare:
Linux and
Windows:

49.9.2 Using a Command at the Command Line

To stop the Internet Agent at the command line:
NetWare:
Linux:
Windows:
814 GroupWise 8 Administration Guide
GroupWise 8 Troubleshooting 2: Solutions to Common
Press F7-Exit, then select Yes.
Click File > Exit.
unload gwia
/etc/init.d/grpwise stop
N/A
"Internet Agent Error
Messages.
0518log.003
Messages" in
"Strategies for Agent
Problems.