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Novell GROUPWISE 8 - LINUX-MAC CLIENT Manual

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AUTHORIZED DOCUMENTATION
GroupWise 8 Linux/Mac Client User Guide
Novell
®
GroupWise
®
8
August 31, 2009
www.novell.com
GroupWise 8 Linux/Mac Client User Guide

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Summary of Contents for Novell GROUPWISE 8 - LINUX-MAC CLIENT

  • Page 1 AUTHORIZED DOCUMENTATION GroupWise 8 Linux/Mac Client User Guide Novell ® GroupWise ® August 31, 2009 www.novell.com GroupWise 8 Linux/Mac Client User Guide...

  • Page 2: Legal Notices

    Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
  • Page 3 Novell Trademarks For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/ trademarks/tmlist.html). Third-Party Materials All third-party trademarks are the property of their respective owners.
  • Page 4 GroupWise 8 Linux/Mac Client User Guide...

  • Page 5: Table Of Contents

    Contents About This Guide 1 Getting Started Installing the GroupWise Linux/Mac Client ........15 1.1.1 Installing the GroupWise Client on Linux .
  • Page 6 2.1.1 Selecting a GroupWise Scheme ........31 2.1.2 Customizing GroupWise Appearance Settings .
  • Page 7 3.3.3 Replying to E-Mail ........... 85 3.3.4 Forwarding E-Mail .
  • Page 8 Understanding the Tasklist Folder ..........121 Using Tasks .
  • Page 9 7.2.2 Narrowing a Global Find ..........158 7.2.3 Creating and Saving a Global Find .
  • Page 10 11 Caching Mode 11.1 Understanding Caching Features ..........187 11.2 Setting Up Your Caching Mailbox .
  • Page 11 14 RSS Feeds 14.1 Reading RSS Feeds ............205 14.2 Deleting an Individual RSS Entry .
  • Page 12 B GroupWise Frequently Asked Questions C Startup Options GroupWise Startup Options ..........225 Using GroupWise Startup Options on Linux .

  • Page 13: About This Guide

    We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation, or go to www.novell.com/documentation/feedback.html and enter your comments there.

  • Page 14: Additional Documentation

    GroupWise Windows Client User Guide GroupWise WebAccess Client User Guide GroupWise Client Frequently Asked Questions (FAQ) Documentation Conventions In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path. ® A trademark symbol ( , etc.) denotes a Novell trademark.

  • Page 15: Getting Started

    Getting Started ® GroupWise is a robust, dependable messaging and collaboration system that connects you to your universal mailbox anytime and anywhere. This section gives you an overview of the GroupWise client to help you start using GroupWise quickly and easily. Section 1.1, “Installing the GroupWise Linux/Mac Client,”...

  • Page 16: Installing The Groupwise Client On A Mac

    For your convenience, a GroupWise icon is automatically created on your desktop. 7 Skip to Section 1.2, “Starting GroupWise,” on page 16 1.1.2 Installing the GroupWise Client on a Mac 1 Insert the GroupWise 8 DVD into the DVD drive of your Mac workstation. 2 Double-click the CDROM icon that appears on your desktop.

  • Page 17: Getting To Know The Groupwise Interface

    2 Click Security > Password. 3 In the Old password field, type the old password. 4 In the New password field, type the new password. 5 In the Confirm new password field, retype the new password, then click OK. For more information about mailbox passwords, see Section 16.2, “Managing Mailbox Passwords,”...

  • Page 18: Understanding The Main Menu

    The GroupWise Main Window Figure 1-1 Folder and Item Nav Bar Toolbar List Header Folder List Quick Viewer Item List You can open more than one Main Window by clicking Window, then clicking New Main Window. You can open as many Main Windows as your computer’s memory allows. This is useful if you proxy for another user.

  • Page 19: Understanding The Nav Bar

    Turning the Main Menu On and Off To turn the Main Menu off: 1 Linux: Click Tools > Options. Mac: Click GroupWise > Preferences. 2 Click Environment > Appearance. 3 Deselect Display Main Menu. With the Main Menu turned off, you can still access all its functionality by clicking the drop-down arrow on the left end of the Nav Bar.

  • Page 20: Understanding Item Lists

    The GroupWise Main Toolbar Figure 1-4 Turning the Main Toolbar On and Off 1 Click View > Toolbar. 2 Select or deselect Main Toolbar. When a toobar is displayed, a check mark is displayed next to the toolbar name in the Main Menu.

  • Page 21: Exploring The Folder List

    The right-click or Control+click menus provide different options, depending on which column you click in. In the item type icon column, you can select a category for the item. In the first text column (for example, Name), you can select an item action (Reply, Forward, and so on). In the other text columns (for example, Subject, Date, and so on), you can select a display setting (for example, Show Group Labels, View Discussion Threads, and so on).

  • Page 22: Home Folder

    1.5.1 Home Folder Your Home folder (indicated by your name) represents your GroupWise database. All folders in your Main Window are subfolders of your Home folder. The Home folder can be organized into panels to display your most important folders. For more information, see Section 2.4, “Using Panels to Organize Your Home Folder,”...

  • Page 23: Tasklist Folder

    1.5.6 Tasklist Folder Use the Tasklist folder to create a task list. You can move any items (mail messages, phone messages, reminder notes, tasks, or appointments) to this folder and arrange them in the order you want. Each item has a check box so that you can check off items as you complete them. For more information, see Chapter 5, “Tasks and the Tasklist,”...

  • Page 24: Shared Folders

    You can empty your entire Trash, or empty only selected items. Items in the Trash are automatically emptied according to the number of days entered in the Cleanup tab in Environment Options, or you can empty the Trash manually. The system administrator can specify that your Trash is emptied automatically on a regular basis.

  • Page 25: Displaying The Quickviewer For Folder Items

    1.6 Displaying the QuickViewer for Folder Items Use the QuickViewer to scan the contents of your items in a folder. The QuickViewer saves time because you don’t need to open each item; you simply click an item or press the Down-arrow to read your items.

  • Page 26: Using The Quickviewer

    1.6.3 Using the QuickViewer 1 Size the QuickViewer by dragging a corner of the window or by dragging the horizontal dividing line up or down. If you size and close the QuickViewer, it is the same size when you open it again. Size it by dragging a corner of the window, not by clicking the maximize button.

  • Page 27: Understanding Groupwise Item Types

    The default Home folder displays your calendar for the day, your Tasklist items, and your unread messages. The Home folder is fully customizable. You can create additional panels that display the information you need. For information on how to customize your Home folder, see Section 2.4, “Using Panels to Organize Your Home Folder,”...

  • Page 28: Phone Message

    1.8.5 Phone Message A phone message helps you inform someone of a phone call or visitor. You can include such information as caller, phone number, company, urgency of the call, and so forth. You cannot answer your phone from a phone message. See “Sending a Phone Message”...

  • Page 29: Learning More

    Icon Description Specific version of a document. Official version of a document. Unopened mail message with a low, standard, or high priority. Opened mail message with a low, standard, or high priority. Unopened and opened appointment with a low, standard, or high priority. Unopened and opened task with a low, standard, or high priority.

  • Page 30: Groupwise 8 Documentation Web Page

    1.10.3 GroupWise Cool Solutions Web Community At the Cool Solutions Web site (http://www.novell.com/communities/coolsolutions/gwmag), you’ll find tips, tricks, feature articles, and answers to frequent questions. The link is also available in the GroupWise client by clicking Help > Cool Solutions Web Community.

  • Page 31: Getting Organized

    Getting Organized ® Getting Started, you learned the basics of the GroupWise environment. Now, in “Getting Organized”, you learn how to transform the basic GroupWise environment into an efficient, customized collaboration environment that suits your personal work style. Section 2.1, “Customizing the GroupWise Interface,” on page 31 Section 2.2, “Using Categories to Organize Items,”...

  • Page 32: Customizing Groupwise Appearance Settings

    3 Select a scheme from the Schemes drop-down list. 4 Click OK, then click Close. 2.1.2 Customizing GroupWise Appearance Settings 1 Linux: Click Tools > Options. Mac: Click GroupWise > Preferences. 2 Click Environment > Appearance. 3 Select Custom. 4 Select the appearance settings you want for GroupWise. Schemes: See Section 2.1.1, “Selecting a GroupWise Scheme,”...

  • Page 33: Customizing The Main Toolbar

    You can also customize individual folders for QuickViewer display. Right-click a folder, then click Properties > Display. Select or deselect Remember QuickViewer visibility and Show QuickViewer as needed. QuickViewer at Bottom: If Display QuickViewer is selected, this option displays the QuickViewer at the bottom of the window.

  • Page 34: Setting Your Default Start Folder

    8 Click the Customize tab. 9 To add a button, click a category from the Categories list box, click a button in the Controls box, then click Add Button. The categories correspond to menu titles in the Main Window. The buttons in the Controls box correspond to features found under the menu title.

  • Page 35: Setting The Default Read/Compose View

    2.1.5 Setting the Default Read/Compose View Be default, GroupWise uses HTML as the default Read View and Compose View. You might prefer to use the Plain Text view instead. 1 Linux: Click Tools > Options. Mac: Click GroupWise > Preferences. 2 Click Environment >...

  • Page 36: Changing The Groupwise Interface Language

    2.1.8 Changing the GroupWise Interface Language If you have the multilanguage version of GroupWise, you can select the interface language. 1 Linux: Click Tools > Options. Mac: Click GroupWise > Preferences. 2 Click Environment > General. 3 Select a language in the Interface Language drop-down list, then click OK. TIP: To change the Spell Checker language, see “Selecting the Spell Checker Language”...
  • Page 37 Assigning a Category Quickly In any Item List: 1 Click the item icon. 2 Click a category in the drop-down list. The 10 most recently used categories are listed. (If you have not yet used categories, they are displayed alphabetically.) Assigning Any Category to Any Item Type To assign a category to a message, appointment, task, note, or contact: 1 Linux: Right-click the item.

  • Page 38: Working With Categories

    If you assign one of the default categories (Follow-Up, Low Priority, Personal, and Urgent) to an item you are sending, the item arrives in the recipient’s Mailbox with that category assigned. If you assign a category that you created to an item you are sending, the item arrives in the recipient’s Mailbox with no category assigned.
  • Page 39 Adding a New Category 1 Click Actions > Categories > More to display the Edit Categories dialog box. 2 Type the category name in the New Category field at the bottom of the Edit Categories dialog box. 3 Click Add. The Add button becomes active when you begin typing a category name.

  • Page 40: Using Folders To Organize Your Mailbox

    5 Click OK. All items of the selected category that meet the other selected search criteria are listed. Sorting Items by Category 1 Add a Category column to the folder Item List, as described in “Adding a Column” on page 2 Click the Category column to sort the Item List by category.

  • Page 41: Displaying The Folder List

    2.3.2 Displaying the Folder List “Reorganizing Your Folders” on page 41 “Alphabetizing the Folder List” on page 41 “Closing the Folder List” on page 41 Reorganizing Your Folders 1 Click Edit > Folders. Use the options in the Folders dialog box to create, delete, rename, and move folders. Alphabetizing the Folder List 1 Linux: Right-click the Home folder or any other folder.

  • Page 42: Managing Item Lists In Folders

    Creating a Personal Folder 1 In the Folder List, click File > New > Folder. 2 Make sure Personal folder is selected, then click Next. 3 Type the name and description for the new folder. 4 Click Up, Down, Right, or Left to position the folder where you want it in the Folder List, then click Next.
  • Page 43 Enabling Group Labels You can sort the messages in a folder into groups by using Group Labels. Group Labels group the messages according to the column that is being sorted. For example, the message list default sort is by the date, so the Group Label default is also by date. Messages are sorted by the day they are received.
  • Page 44 Adding a Column 1 Linux: Right-click the column header. Mac: Control+click the column header. 2 Click a column to add. Click More Columns. 2a In the Available columns list, select one or more columns, then click Add. 2b Use Up and Down to position the new columns relative to the existing columns. 2c Click OK.

  • Page 45: Customizing Folder Display Settings

    1b Select the folders you want to move or link the item to, then click Move or Link. 1c Select Delete old links to remove the item from all folders it was previously linked to and place it in the selected folder. If you delete the original item, the copies in your other folders remain.
  • Page 46 Details Panels 5 Click OK. Calendar The As Calendar view displays all scheduled items that are saved in a particular folder. This is useful if you organize all your appointments and other items for a specific project in one folder. Calendar View Figure 2-1 Tasklist...
  • Page 47 Discussion Thread Discussion Threads shows the e-mail discussion of an original item and all its replies grouped in hierarchical order. By default, only items that are received are displayed in a discussion thread. Discussion Threads View Figure 2-3 By default, only items that are in the folder are displayed in a discussion thread. You can add other types of items to the folder to be viewed in the discussion thread.

  • Page 48: Using Shared Folders

    Panels A panel displays a customized view of information in GroupWise. For example, the default Home folder includes an Unread Messages panel, which displays a list of items you have not read. The Tasklist panel is another default panel on the Home folder. The Tasklist panel displays items that are in your Tasklist folder.
  • Page 49 “Accepting Shared Folders” on page 50 “Posting an Item to a Shared Folder” on page 50 “Viewing Discussion Threads in a Shared Folder” on page 50 “Deleting a Shared Folder” on page 51 Understanding Shared Folders A shared folder is like any other folder in your Cabinet, except other people have access to it and it appears in their Cabinets.
  • Page 50 4 Click Sharing. 5 Select Shared folder, then click Next. 6 Specify the display settings for the folder, then click Next. 7 In the Name field, start typing the name of the user. 8 When the user’s name appears in the field, click Add User to move the user into the Share List. 9 Click the user’s name in the Share List.

  • Page 51: Using Find Results Folders

    4 Click OK. 5 To expand or collapse a discussion thread, click the - and + next to the original discussion item. 6 To scroll through different discussions, press Ctrl+Left-arrow or Ctrl+Right-arrow. Deleting a Shared Folder To delete a folder that is shared with you: 1 Linux: Right-click the folder.

  • Page 52: Using Panels To Organize Your Home Folder

    6 If you don’t want the folder to update its results each time you open it, deselect Find new matching items each time the folder is opened. 7 Click Finish. 2.4 Using Panels to Organize Your Home Folder Panels enable you to display multiple areas in a single, customized view. You can display any folder in a panel.

  • Page 53: Resizing A Panel

    2.4.2 Resizing a Panel You might want to resize the height of a panel to display more or less information. To change the height of a panel, move your mouse cursor to the top of the line until displays, then drag the mouse cursor up or down to resize the panel.

  • Page 54: Creating A New Panel

    2.4.5 Creating a New Panel 1 Linux: Right-click the folder that you want to modify the panels for. Mac: Control+click the folder that you want to modify the panels for. 2 Click Properties. 3 Click the Display tab. 4 Select Panels from the View By drop-down list. 5 Click Customize Panels.

  • Page 55: Customizing Other Groupwise Functionality

    2.5 Customizing Other GroupWise Functionality Section 2.5.1, “Changing GroupWise Modes,” on page 55 Section 2.5.2, “Changing Your Display Name,” on page 56 Section 2.5.3, “Setting the Key Used to Delete Items,” on page 56 Section 2.5.4, “Setting the Interval for Refreshing GroupWise,” on page 56 Section 2.5.5, “Using a Web Proxy,”...

  • Page 56: Changing Your Display Name

    Changing Modes GroupWise starts in Online mode by default. After you have set up a Caching Mailbox, it is easy to change between modes as needed. 1 Click the Mode Selector in the upper left corner of the Main Window. 2 Select the desired mode.

  • Page 57: Using A Web Proxy

    2 Click Environment > General. 3 Under Refresh Interval, specify the number of minutes and seconds you want before a refresh, then click OK. 2.5.5 Using a Web Proxy GroupWise uses the Firefox* browser to display HTML messages. Your GroupWise administrator might have set up a Web proxy between the Internet and your GroupWise system.
  • Page 58 Time Format You can set the time format to display the hour, minutes, and second in whatever order and format you prefer, with whatever separators you like. The following table shows the symbols available for formatting the time. Time Format Symbols Table 2-1 Symbol Meaning...
  • Page 59 Symbol Meaning Presentation Example Month in year Number or Text 08, Aug, or August Day in month Number Hour in am/pm (1-12) Number Hour in day (0-23) Number Minute in hour Number Second in minute Number Day in week Text Week in year Number am/pm marker...
  • Page 60 Symbol Meaning Presentation Example Second in minute Number Day in week Text Week in year Number am/pm marker Text ‘ Escape for text Delimiter (none) ‘ Single quote Literal ‘ The following table shows some common long date formats. Example Long Date Formats Table 2-6 Example Result...
  • Page 61 3 Under Specific GroupWise formats, select the formats you prefer for each of the settings, then click OK. You can select either Long Date, Short Date, Time, or one of the available combinations of date and time formats. Getting Organized...
  • Page 62 GroupWise 8 Linux/Mac Client User Guide...

  • Page 63: Mail

    E-Mail ® An e-mail item is basically a text message sent to a recipient. In GroupWise , an e-mail item can be a message, appointment, task, reminder note, or a phone message note. You can write them in plain text or HTML, and you can add attachments to them. All incoming items are delivered to your Mailbox folder.

  • Page 64: Composing E-Mail

    Mac: Click GroupWise > Preferences. 2 Click Environment > General. 3 Under Default Compose View & Font, select Plain Text or HTML. 4 (Optional) Select the default font and font size to use. 5 Click OK. TIP: In a new item you are composing, you can change your Compose view for that one item by clicking View >...
  • Page 65 “Formatting Plain Text E-Mail” on page 66 “Changing the Font in Plain Text View” on page 66 Formatting HTML E-Mail The HTML functions help to add additional formatting to your e-mails. By using the HTML tools, more powerful and creative e-mails can be made. Standard text features like font, underline, and italics are all available.

  • Page 66: Spell-Checking Messages

    4 Specify the e-mail address you want to open a new message for. 5 Click OK. The e-mail address appears in blue and be underlined indicating it as a link. Formatting Plain Text E-Mail The formatting options are easily accessible from the Plain Text toolbar. You can change the font, size, and color.
  • Page 67 3 Select Check spelling as you type, then click OK. Deselect this option to disable Quick Speller. Spell-Checking with Quick Speller In the Subject or Message field: 1 Linux: Right-click the misspelled word. Mac: Control+click the misspelled word. 2 Click the correctly spelled word. Click Learn Word to skip the word.
  • Page 68 3 To specify a dictionary, select a dictionary in the Dictionary drop-down list. 4 When Spell Checker stops on a word, click any of the available options, or edit the word manually. You can choose from the following options: Replace: Replaces a misspelled word with a word Spell Checker suggests. To replace a misspelled word, double-click the word, or click the word and click Replace.

  • Page 69: Attaching Files

    Configuring Spell Checker You can modify the types of words the Spell Checker considers misspelled. 1 Click the Subject field or the Message field. Select the text to spell-check. 2 Click Tools > Spell Checker. 3 Click Options. The following options are available: Ignore Case: Ignores the case of words.

  • Page 70: Adding A Signature Or Vcard

    4 Linux: Click OK. Mac: Click Open. 5 Click Send on the toolbar. You can also attach a file or an item by dragging the file or item into the Attachment Window. To remove an attachment before you send the item: 1 Linux: Right-click the attachment.

  • Page 71: Saving Unfinished E-Mail

    5 Select whether you want to automatically add the signature or be prompted to add a signature for each item you send. 6 Click OK. Setting Up a vCard vCards are electronic business cards formatted according to standards set by the Internet Mail Consortium.

  • Page 72: Selecting Send Options

    When composing a new message in GroupWise, by default the message is automatically saved to disk every thirty seconds. The message is saved as a MIME file to: /home/desktop_user/.novell/groupwise/groupwise_user/GWItemSave.eml The filename increments if you are composing multiple messages simultaneously. When you save the message to your Work in Progress folder or close the item, the auto-saved message is deleted.
  • Page 73 Changing the Priority of E-Mail You Send 1 To change the priority of one item. Open an item view, then click Send Options > General. To change the priority of all items you send: Linux: Click Tools > Options > Send > Send Options. Mac: Click GroupWise >...
  • Page 74 Select a date and time under Until. 4 Return to the item you are composing. Click OK, then click Close to save the setting for all items. Setting an Expiration Date for E-Mail You Send If you set an expiration date for e-mail you send to other GroupWise users, the message is automatically deleted from the recipient’s GroupWise Mailbox when the message expires.

  • Page 75: Posting A Discussion Note

    3 Return to the item you are composing. Click OK, then click Close to save the setting for all items. Changing the MIME Encoding for E-Mail You Send Many languages require different character encodings to display certain characters properly. In GroupWise you can change the encoding for items that you send.

  • Page 76: Managing Sent E-Mail

    2 In the To field, type a username, then press Enter. Repeat for additional users. If necessary, type usernames in the CC and BC fields. To select usernames from a list, click Address on the toolbar, double-click each user, then click 3 Type the name, company, and phone number of the caller.
  • Page 77 Displaying Sent Item Properties Properties lets you check the status of any item you send. For example, you can see when an item was delivered and when the recipient opened or deleted the item. If a recipient accepted or declined an appointment and included a comment, you’ll see the comment in the Properties window.

  • Page 78: Retracting Sent E-Mail

    4 Return to the item you are composing. Select the information to track for each item type, click OK, then click Close to save the setting for all items. 3.2.2 Retracting Sent E-Mail Use Delete to retract a sent item from the recipient’s Mailbox. You can retract a mail or phone message from those GroupWise recipients who haven’t yet opened the item.
  • Page 79 “Requesting a Reply for Items You Send” on page 79 “Notifying Recipients About Items You Send” on page 80 If you are sending messages to non-GroupWise systems, remember that those systems must have status tracking capability in order to return the status of your outgoing message to your GroupWise system.

  • Page 80: Tracking The Status Of Send E-Mail

    3 Return to the item you are composing. Click OK, then click Close to save the setting for all items. Notifying Recipients About Items You Send 1 To notify the recipients of one item: Open an item view, then click Send Options > General. To notify the recipients of all items you send: Linux: Click Tools >...

  • Page 81: Receiving E-Mail

    The options are: Delivered Delivered and opened All information (default, recommended) 6 (Optional) Leave Auto delete sent item deselected. If you select this option, you lose your copy of the item you sent. 7 In the Return notification group box, specify the type of return receipt you want. 8 (Conditional) If you are sending an item to an Internet address, select Enable delivery confirmation, then select Send notification to my mailbox (if desired).
  • Page 82 In addition, all unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read. This is especially useful for collapsed discussion threads because it saves you the time of expanding each thread to check if there are newly posted items. “Selecting the Default Read View and Font”...
  • Page 83 Reading Items 1 Double-click the message in the Message list to view the message in a new window. Select the message to view the message in the QuickViewer. For security reasons, images are not displayed by default in HTML messages. To view blocked images, click GroupWise has prevented images on this page from displaying.

  • Page 84: Reading Attachments

    3.3.2 Reading Attachments GroupWise has the ability to send and receive attachments with items. When you receive an attachment with an item, the list of attachments is displayed in the Attachment Window or to the right of the subject. “Viewing Attached Files” on page 84 “Opening Attached Files”...

  • Page 85: Replying To E-Mail

    Viewing an Attached vCard vCards are electronic business cards formatted according to standards set by the Internet Mail Consortium. To view a vCard that has been attached to an item: 1 Linux: Right-click the vCard attachment. Mac: Control+click the vCard attachment. 2 Click View Attachment.

  • Page 86: Forwarding E-Mail

    Include headers: Allows the selection of the separator character; provides original sender, recipient, date, time, and subject. Internet standard: Allows the selection of the separator character; allows you to choose to include original sender, e-mail address, date, time, and message identifier. Separator: (Conditional) This option is only available if Internet standard is selected as the reply format.

  • Page 87: Managing Received E-Mail

    Forwarding an E-Mail 1 Open the item you want to forward. 2 Click the Forward drop-down list on the toolbar. 3 Click Forward. Click Forward as Attachment. The forwarding method you select becomes the default functionality for the Forward button thereafter.

  • Page 88: Changing An E-Mail To Another Item Type

    Changing the Subject of an E-Mail You Receive If you personalize a subject, the new subject displays in your Mailbox and Calendar and in the Mailbox and Calendar of anyone who proxies for you. If you change the subject of an item in a shared folder, other users of the shared folder still see the original subject.

  • Page 89: Saving Received E-Mail To Disk

    Click Edit > Change To, click More, then click an item type. You can choose posted or group items. Posted items are sent directly to your Calendar. Group items are sent to the Mailboxes of individuals and groups the message is sent to. 3 Type any necessary information.

  • Page 90: Deleting E-Mail

    3.4.4 Deleting E-Mail Use Delete to remove selected items from your Mailbox. You can also use Delete to retract items you have sent. You can retract mail and phone messages if the recipients have not read them or if they have not been sent to the Internet. You can retract appointments, reminder notes, and tasks at any time.

  • Page 91: Selecting A Printer

    Section 3.5.2, “Printing E-Mail,” on page 91 Section 3.5.3, “Printing E-Mail with Attachments,” on page 91 Section 3.5.4, “Specifying Default E-Mail Header Information to Print,” on page 92 Section 3.5.5, “Changing the Printed Font on Plain Text Items,” on page 92 3.5.1 Selecting a Printer GroupWise defaults to the same printer that you have set as your default on your desktop.

  • Page 92: Specifying Default E-Mail Header Information To Print

    In an open item, click Print. In the Select Item to be printed field, the message is selected by default. You can deselect the message if you do not want to print it along with the attachments. 2 Select one or more attachments. Attachments are printed as they would appear if viewed in the GroupWise document viewer (JadeLiquid*).

  • Page 93: Understanding Junk Mail Handling

    Section 3.6.7, “Automatically Deleting Items From the Junk Mail Folder,” on page 98 Section 3.6.8, “Manually Deleting Items From the Junk Mail Folder,” on page 98 3.6.1 Understanding Junk Mail Handling Blocking or junking e-mail applies to items that you receive from the Internet. Internet e-mail includes all e-mail where the sender’s address is in the form of name@example.com, name@example.org, and so forth.
  • Page 94 2 Click Junk Mail. 3 Click Junk Sender. Click Block Sender. 4 Select Junk e-mail from this address or Block e-mail from this address. If you select Junk, the address is added to the Junk List. All future e-mail items from this e-mail address are delivered to the Junk Mail folder You can specify that the items in this folder be automatically deleted after a certain number of days.

  • Page 95: Blocking Or Junking E-Mail From A Particular Internet Domain

    3.6.3 Blocking or Junking E-Mail From a Particular Internet Domain An Internet domain is the part of the e-mail address that comes after the @. For example, in the address Henry@example.com, the Internet domain is example.com. 1 Linux: Right-click an item. Mac: Control+click an item.

  • Page 96: Preventing E-Mail From A User Or Internet Domain From Being Junked Or Blocked

    3 Click OK. All future e-mail from addresses not in your Frequent Contacts address book and other personal address books is delivered to the Junk Mail folder. You can specify that the items in this folder are deleted after a specified number of days. 3.6.5 Preventing E-Mail From a User or Internet Domain From Being Junked or Blocked 1 Click Tools >...

  • Page 97: Modifying Junk Mail Handling Lists And Settings

    3 Click New, type an e-mail address or Internet domain, then click OK. An address or Internet domain can be in uppercase, lowercase, or mixed case. For example, amy@example.com and AMY@EXAMPLE.COM are both the same. You cannot use wildcard characters such as * or ? in an Internet domain name. However, an Internet domain, for example idomain.com, affects all e-mail from example.com and any subdomains that prefix this Internet domain, for example, offers.example.com or members.example.com.

  • Page 98: Automatically Deleting Items From The Junk Mail Folder

    5 To change an e-mail address or Internet domain, click the address or Internet domain, click Edit, make changes, then click OK. 6 To remove an e-mail address or Internet domain from a list, click the address or Internet domain, then click Remove. 7 Click OK.

  • Page 99: Calendar

    Calendar You can view your schedule in a variety of views or formats, including day, week, month, year, task list, and project planner. For example, the Month view lets you view a month schedule, and the Summary Calendar panel lets you see a text summary of your calendar. Section 4.1, “Understanding the Calendar,”...

  • Page 100: Viewing Your Calendar

    Section 4.2.5, “Exporting a Calendar,” on page 107 Section 4.2.6, “Importing a Calendar,” on page 107 4.2.1 Viewing Your Calendar ® There are several different ways to view your GroupWise calendar, from a day view to a month view. Likewise, you can view your calendar and a proxies calendar at the same time. All unaccepted items in your Calendar are italicized to help you easily identify which items you have not yet accepted.

  • Page 101: Selecting Calendars To Display

    Selecting Calendars to Display ® GroupWise can display multiple calendars in the main GroupWise calendar. You can select to view your main GroupWise calendar, personal calendars, and shared calendars. 1 In the Folder List, select the calendar check box next to the calendars you want to display in the Calendar view.

  • Page 102: Displaying Two Time Zones In The Calendar

    Button Description See a year view. Show or hide appointments (on views where this applies). Show or hide tasks (on views where this applies). Show or hide reminder notes (on views where this applies). Show another day in the week view. Remove a day from the week view Displaying Two Time Zones in the Calendar You can display two different time zones in the calendar.

  • Page 103: Understanding The Calendar Item Icons

    2 In the Time zone A box, select the time zone of the originating time zone. 3 In the Time zone B box, select the time zone of the destination time zone. 4 When you are finished, click Close. Calculating a Start or End Date 1 Click Tools >...

  • Page 104: Reading A Calendar Entry

    Opening a New Calendar View You can open a new Calendar view in a separate window outside your Calendar folder. 1 Click Window > New Calendar Window, then click a calendar view. You can view the Calendar by day, week, week and month, month, and year. 4.2.2 Reading a Calendar Entry 1 Click Calendar in the Folder List.
  • Page 105 3 (Optional) If you are always available for appointments, click Set Always Available and skip the remaining steps. 4 In the Start time field, specify the time when your day typically begins. 5 In the End time field, specify the time when your day typically ends. 6 Select the days when you work, and leave your usual days off unselected.
  • Page 106 Setting How to Display Appointment Length When you configure how to display the length of new appointments, you can select whether to display the appointment length by duration or by an end date and time. You can also set the default length of appointments.

  • Page 107: Exporting A Calendar

    4.2.5 Exporting a Calendar When you export a calendar, the calendar is exported as an Internet Calendar. Internet Calendar attachments are have the file extension of .ics 1 Linux: Right-click the calendar to export. Mac: Control+click the calendar to export. 2 Click Export.

  • Page 108: Scheduling Appointments

    If you want to find out if someone is coming to your meeting, you can check for an accepted or declined status in the item’s Properties. For more information, see “Working with Sent Items” on page All scheduled items can be retracted or rescheduled, even if the recipients have already opened and accepted them.

  • Page 109: Scheduling An Appointment For Multiple People

    Click to specify a date or Auto-Date for your appointment. To create a recurring appointment, see Section 4.3.4, “Scheduling Recurring Items,” on page 113. Select All Day Event for an all day event. 4 Specify a start time and duration. Duration can be in minutes, hours, or days. 5 (Optional) Type a message.

  • Page 110: Checking Availability

    9 If you want to make sure the people and resources for the appointment are available, you can do a busy search by clicking Busy Search on the toolbar. See “Checking Availability” on page 110. You can specify many options, such as making this appointment a high priority, requesting a reply from recipients, and more, by clicking the Send Options tab.

  • Page 111: Rescheduling An Appointment

    Changing Busy Search Options You can change the search range, time, and days default for all appointments on the Busy Search tab in Date Time Options. 1 Linux: Click Tools > Options. Mac: Click GroupWise > Preferences. 2 Click Calendar > Busy Search. 3 Change the options you want.

  • Page 112: Sending Reminder Notes

    Canceling an Appointment You can cancel an appointment if you scheduled it or if you have the necessary Proxy rights to the scheduler’s Mailbox. In your calendar: 1 Linux: Right-click the appointment you want to cancel. Mac: Control+click the appointment you want to cancel. 2 Click Delete.

  • Page 113: Scheduling Recurring Items

    4 Type a subject and the reminder note message. You can specify many options, such as making this reminder note a high priority and more, by clicking the Send Options tab. 5 Click Post on the toolbar. To access the information later, open your Calendar and select the date the information appears on. Double-click the reminder note in the Reminder Notes List.

  • Page 114: Receiving Calendar Items

    4.4 Receiving Calendar Items Section 4.4.1, “Accepting or Declining Calendar Items,” on page 114 Section 4.4.2, “Delegating Calendar Items,” on page 115 Section 4.4.3, “Saving Calendar Items,” on page 116 4.4.1 Accepting or Declining Calendar Items When you receive an appointment, task, or reminder note, you might not be able to accept it. In GroupWise, you can let the sender know if you accept or decline, specify a level of acceptance or availability, and add additional comments.

  • Page 115: Delegating Calendar Items

    Mac: Click GroupWise > Preferences. 2 Click Calendar > General. 3 Select On accept, continue to display the item in the Mailbox. 4 Click OK. 4.4.2 Delegating Calendar Items Use Delegate to reassign a scheduled item to someone else. The sender can determine who you delegated the item to by looking at the item’s properties.

  • Page 116: Saving Calendar Items

    4.4.3 Saving Calendar Items 1 In your Mailbox or Calendar, click the item you want to save, then click File > Save As. 2 Linux: Ctrl+click the item and attachments you want to save. Mac: Command+click the item and attachments you want to save. 3 Select to save the item to disk.

  • Page 117: Sharing A Personal Calendar

    2 Click Actions > Alarm. 3 Click Clear. 4.6 Sharing a Personal Calendar A shared calendar is like any other calendar, except other people have access to it and it also appears in their calendar lists. You can share existing personal calendars in your calendar list. You choose whom to share the calendar with, and what rights to grant each user.

  • Page 118: Posting A Calendar Entry To A Shared Calendar

    If you want the calendar to have a specific function, you can create a new display setting. 1 Linux: Right-click the calendar. Mac: Control+click the calendar. 2 Click Properties, then click Display. 4.6.2 Posting a Calendar Entry to a Shared Calendar 1 In the shared calendar, open a view with an Appointments List, click a date, then double-click a time in the Appointments List.

  • Page 119: Printing A Specific Calendar

    5 Click the Preview button to see how the page layout looks with the selected options. If necessary, change the options. 6 Click Print. If you have created personal calendars, personal items are included with the main Calendar items by default.
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  • Page 121: Tasks And The Tasklist

    Tasks and the Tasklist A task is an item to be completed by a specified date and time. When you assign a task to a user, the user can accept or decline the task, but until it is declined or completed, the task appears in the user’s Tasklist and on the user’s Calendar each day.

  • Page 122: Using Tasks

    Mailbox Showing the Tasklist Folder Figure 5-1 After you have placed an item in the Tasklist folder, you can: Change its position in the Tasklist (Section 5.4.3, “Organizing the Tasklist Folder,” on page 129) Assign it a due date (Section 5.4.4, “Assigning a Due Date to a Tasklist Item,” on page 130) Track its progress by specifying the percent completed (“Specifying a Completion Percentage”...

  • Page 123: Assigning A Task

    5.3.1 Assigning a Task When you create a task, you can assign it to yourself (a posted task) or assign it to multiple people. “Assigning a Task to Other Users” on page 123 “Assigning a Task to Yourself” on page 124 Assigning a Task to Other Users 1 Click File >...
  • Page 124 If you want, change the font of the message text. For information, see “Formatting E-Mail” on page 9 Click Send on the toolbar. Assigning a Task to Yourself 1 In your Calendar, open a view with a Tasks List (for example, the Day view), click a date, then double-click an empty space in the Tasks List.

  • Page 125: Tracking Task Completion

    5.3.2 Tracking Task Completion When you finish a task, you can mark it as complete. Tasks you mark as complete are not carried over to the next day on your Calendar. Completed tasks are distinguished by a check mark in your Calendar.
  • Page 126 “Creating a Task or Tasklist Item in the Tasklist Folder” on page 126 “Marking an Item to Display in the Tasklist Folder” on page 127 Moving an Item from Another Folder to the Tasklist Folder A common way to place items in the Tasklist folder is to move those items from other folders. For example, you might receive an appointment for a meeting where you are expected to give a presentation.
  • Page 127 2 (Optional) If desired, select the position where you want to create the new task in the list. If no items exist in the Taskbar, or if you don’t want to create the task in a specific position on the list, continue with Step Click the position in the Tasklist where you want to add a new item.

  • Page 128: Creating A Tasklist In A Folder Other Than The Tasklist Folder

    5.4.2 Creating a Tasklist in a Folder Other Than the Tasklist Folder You can create a Tasklist area in another folder and drag items to that area. After items are in a Tasklist area of any folder, they also display in the master Tasklist folder, even though they are still located in the original folder.

  • Page 129: Organizing The Tasklist Folder

    5.4.3 Organizing the Tasklist Folder There are several ways to change the order of the items in the Tasklist. You can also use subtasks to help organize your Tasklist folder. “Reordering the Tasklist Folder” on page 129 “Using Subtasks to Organize Your Tasklist Folder” on page 130 Reordering the Tasklist Folder “Dragging and Dropping Items to the Position You Want”...

  • Page 130: Assigning A Due Date To A Tasklist Item

    When you close the item, it is moved to the specified position in the Tasklist. Assigning a Numerical Position to an Item 1 In the Tasklist folder, open the item you want to move. 2 Click the Tasklist tab. 3 In the Order field, specify the number of the position where you want to place the item. When you close the item, it is moved to the specified position in the Tasklist.

  • Page 131: Tracking Status In The Tasklist Folder

    5.4.5 Tracking Status in the Tasklist Folder You can specify a completion percentage for items in the Tasklist Folder. This percentage helps you track the completion status of your tasks. “Specifying a Completion Percentage” on page 131 “Displaying the Completion Percentage in the Tasklist Folder” on page 131 “Checking the Completion Status of a Task You Sent”...
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  • Page 133: Contacts And Address Books

    Contacts and Address Books Use an address book like a contact management tool, phone directory, and information center for your addressing needs. Address books can store names and addresses, e-mail addresses, phone numbers, and much more. Contacts folders display address book information in convenient address card format. Entries in an address book can be a contact, group, resource, or organization.

  • Page 134: Personal Address Books

    Although the Frequent Contacts address book is created by GroupWise, it is considered a personal address book because you can edit the information for contacts. After an entry is placed in Frequent Contacts, it remains there until you delete it. The entry also remains in its original address book.

  • Page 135: Using Name Completion

    6.3.1 Using Name Completion When you begin typing a name in the To, CC, or BC fields of an item you are creating, Name Completion tries to complete the name for you. If Name Completion finds the name you are looking for, you can stop typing.

  • Page 136: Using The Frequent Contacts Address Book

    You can change the column order in the list of address entries. You can change the sort order of the list based on the entries in any column. You can resize the Address Selector by dragging a corner of the window. You can open a contact entry to view details by clicking the contact, then clicking Details.

  • Page 137: Sending Mail From A Contacts Folder

    6.3.4 Sending Mail from a Contacts Folder 1 Click the Contacts folder. 2 Linux: Right-click a contact. Mac: Control+click a contact. 3 Click New > Mail. 4 Compose the e-mail and click Send. 6.3.5 Sending Mail from the Address Book Use Mail to send items from an address book.

  • Page 138: Managing Contacts

    Mac: Control+click the Frequent Contacts folder. 2 Click New Contacts Folder. 3 Type the name for the new Contacts folder, then press Enter. 4 Linux: Right-click the new Contacts folder. Mac: Control+click the new Contacts folder. 5 Click Properties. On the General tab, you can change the name of the Contacts folder and provide a description as needed.
  • Page 139 Adding a Contact When you add a contact to a Contacts folder, it is added to the corresponding address book. 1 In the Folder List, select the Contacts folder where you want to add the contact. 2 Click New Contact on the toolbar. 3 Provide contact information as needed on the available tabs: Summary: Use this page to view a summary of all of the entered information for this contact.

  • Page 140: Managing Groups

    Finding a Contact Use the Find field in the Item List header of the Contacts folder to search for specific contacts, as described in Section 7.1.2, “Finding Contacts,” on page 156. Changing the Display Name of a Contact The display name is the name that displays when you begin typing in the To (or BC or CC) field of a message.
  • Page 141 “Viewing Group Information” on page 143 “Deleting a Group from a Contacts Folder” on page 143 Organizing Addresses in Groups A group is a list of users or resources you can send messages to. Use groups to send a message to several users or resources by typing the group name in the To, BC, or CC fields.
  • Page 142 4 Click Save Group. If you want to save the group to a different address book than the one that is displayed, click the arrow to the right of Save Group, then select the address book. 5 Type a name for the group. 6 Type comments, such as a description of the group.
  • Page 143 2 Select a group, then click To, CC, or BC. 3 Repeat as necessary. 4 (Optional) To see more information about the group: 4a Linux: Right-click the group. Mac: Control+click the group. 4b Click Details. 5 Click OK to return to the item view. Viewing Group Information 1 In the Folder List, select the Contacts folder where you want to view group information.

  • Page 144: Managing Resources

    6.4.4 Managing Resources Resources are items that can be scheduled for meetings or other uses. Resources can include rooms, computer projectors, cars, and more. The system administrator defines a resource by giving it an identifying name and assigning it to a user. Resources can be included in a busy search, just as users can.
  • Page 145 Adding a Personal Resource You can add a personal resource to the Contacts folder for either the Frequent Contacts address book or a personal address book. 1 In the Folder List, select the Contacts folder where you want to add a personal resource. 2 Click New Resource on the toolbar.
  • Page 146 Mac: Click GroupWise > Preferences. 2 Click Security > Notify. 3 Select the name of a user for whom you are a proxy, or select the name of the resource you own. If the user or resource is not listed in the Notification list, type the name, then click Add User. You can select the name from the Address Selector dialog box by clicking 4 Make sure Subscribe to alarms and Subscribe to notification are selected.

  • Page 147: Managing Organizations

    6.4.5 Managing Organizations “Understanding Personal Organizations” on page 147 “Adding a Personal Organization” on page 147 “Modifying a Personal Organization” on page 147 “Deleting a Personal Organization” on page 148 Understanding Personal Organizations Each organization in a Contacts folder is marked with the Organization icon.

  • Page 148: Working With Address Books

    2 Linux: Right-click the organization. Mac: Control+click the organization. 3 Click Details. Organizations are marked by the icon. 4 Modify any information as needed. 5 Click OK. Deleting a Personal Organization 1 In the Folder List, select the Contacts folder where you want to delete a personal organization. 2 Linux: Right-click the organization.

  • Page 149: Creating A Personal Address Book

    The Address Book Figure 6-3 Using the Address Book, you can open contacts to view details, select names to send an item to, create and modify groups, and create and delete contacts. The Address Book also provides you with advanced options, such as changing your Name Completion search order and sharing address books.

  • Page 150: Renaming A Personal Address Book

    2 Linux: Right-click the recipient you want to add to a personal address book. Mac: Control+click the recipient you want to add to a personal address book. 3 Click Add To Address Book, then click the address book to add the contact to. 4 Provide additional contact information as needed, then click OK.

  • Page 151: Sharing An Address Book With Another User

    3 Select the books you want to delete, click OK, then click Yes. After it is deleted, a personal address book cannot be recovered. 6.5.6 Sharing an Address Book with Another User Shared address books are marked with a icon. This icon might be slightly different, depending on whether or not you created the address book.

  • Page 152: Viewing Contacts, Groups, Organizations, Or Resources In The Address Book

    2 Open the shared address book notification. 3 Click Accept to add the address book to the Address Book list. You can now use the shared address book to address items or look up user information, just as you would in other address books. 6.5.8 Viewing Contacts, Groups, Organizations, or Resources in the Address Book Use the predefined filters in the Entry Filter to display only groups, users, organizations, or...

  • Page 153: Sorting An Address Book

    5 Click Apply to selected books to apply these changes without exiting the dialog box. Click OK to apply these changes and exit the dialog box. 6.5.11 Sorting an Address Book 1 In the Main Window, click on the toolbar. 2 Click the address book you want to sort.
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  • Page 155: Finding Items

    Finding Items ® GroupWise provides a variety of methods for locating specific items in your e-mail, appointments, and other GroupWise items. Section 7.1, “Quickly Finding Items in a Folder,” on page 155 Section 7.2, “Finding Items Anywhere in Your Mailbox,” on page 157 Section 7.3, “Using Advanced Find,”...

  • Page 156: Finding Contacts

    3 Click Find. 4 Select the desired search criteria. In Folder Name Folder: Specify information related to the sender, recipient, subject, message, category, or date range of the items you want to find. Categories: Specify the category of items you want to find. The initial choices are the default categories of Low priority, Urgent, Follow-up, and Personal.

  • Page 157: Using A Saved Find

    3 In the Find In Folder dialog box, click Save, type a name, then click OK to display the search results of your saved search criteria. By default, the name of your customized Find is added to the Find drop-down list. 4 Click to clear the search criteria and display all items in the folder.

  • Page 158: Narrowing A Global Find

    Category: Look for items that are marked Low Priority, Urgent, Follow-up, Personal, or any personal category you have created. Date Range: Specify the date range when the items you are looking for were created or delivered. You can specify multiple criteria to help you narrow your search to items that combine all of the specified criteria.

  • Page 159: Deleting A Saved Global Find

    7.2.5 Deleting a Saved Global Find 1 Click on the toolbar. 2 In the Find dialog box, click Open. 3 Select the saved Global Find, click Delete, then click OK. 4 Click OK again to close the Find dialog box. 7.3 Using Advanced Find Use Advanced Find when you want to use very specific and possibly complex search criteria.

  • Page 160: Selecting Fields In Advanced Finds And Rules

    Insert Row: Inserts a new row below the current row and pushes the remaining rows down. Insert Row is useful if you’ve already created some search criteria, and you want to add more criteria in the middle. Delete Row: Removes the current row from the search criteria. New Group: Begins a new group of rows.
  • Page 161 Field Name This Field Refers to: Field Criteria Entry Category The category assigned to an item. Specify an existing category. A person’s name appearing in the CC field Specify a CC field name. of an item. Completed Date The date when a user marks a task Specify the task completion Completed.
  • Page 162 Field Name This Field Refers to: Field Criteria Entry Item Status Whether an item has been accepted, Select the item status from the completed, opened, read, marked private, drop-down list. or the subject is concealed. Item Type Types of items such as mail messages, Select the item type from the appointments, and so on.
  • Page 163 Field Name This Field Refers to: Field Criteria Entry Size The size of an item including its Specify an integer. attachments. Started The start date of a task. When a task is Depending on the operator, carried forward to the next day, the start you can specify a time period date becomes the new date.

  • Page 164: Using Operators In Advanced Finds And Rules

    7.3.3 Using Operators in Advanced Finds and Rules When you click Advanced Find, the Advanced Find dialog box appears. Select the operator from the Operator drop-down list The available operators depend on the field you have selected in the first drop-down list. With the exception of the []Contains and [x] Does Not Contain, all of the operators use a string pattern algorithm to find matching items.

  • Page 165: Using Wildcard Characters And Switches In Advanced Finds And Rules

    Operator Example Result Includes ! Does Not Include Item Status ! Accepted Items that have not been accepted. [ ] Contains From [ ] Bill Items where the From field contains "Bill" such as items from Bill Jones, Bill Smith, and so on.

  • Page 166: Finding Text In Items

    Wildcard Characters and Switches Table 7-2 Wildcard Character(s) What the Find or Rule Will Match and Switches AND, &, or a space All items that meet two or more conditions. For example, mountain & goat, mountain AND goat, and mountain goat all find items containing the words “mountain”...

  • Page 167: Comparing Find Functionality

    On the other hand, Find recognizes consecutive characters, even if they are not whole words, as long as the characters exist in exactly the same order you enter them in the Find field. For example, if you are looking for an e-mail with “Project status meeting Tuesday” as the subject, you can search for any or all of the words in the subject in either Find or Global Find.

  • Page 168: Comparing Groupwise Versions

    Global Advanced Functionality Find Find Find Searches in attachments Searches in documents in libraries Searches on whole words in a search index Searches on strings and partial words Searches on punctuation Searches on basic search criteria based on common fields Searches on complex search criteria based on any field Allows wildcard characters such as “*”...

  • Page 169: Notify

    Notify ® Notify is a program that works with GroupWise to alert you when you have new items placed in your mailbox, when your outgoing items are opened, or when you have an upcoming appointment. Section 8.1, “Understanding Notify,” on page 169 Section 8.2, “Using Notify,”...

  • Page 170: Customizing Notify

    Close All: Closes the Notify dialog box. If there are multiple notifications in your Notification List, subsequent notifications do not display. Close: Closes the Notify dialog box. If there are multiple notifications in your Notification List, the next notification displays. 8.3 Customizing Notify There are several options that you can set so that notify works best for you, including the following: Section 8.3.1, “Setting How Long to Display the Notification,”...

  • Page 171: Setting Which Folders To Check For New Items

    8.3.3 Setting Which Folders to Check for New Items You can select multiple folders for Notify to check and send notifications for. 1 Click Tools > Notify. 2 Linux: Click Options. Mac: Click Preferences. 3 Click General. In the Select folders to check for notifications list box: 4 Linux: Ctrl+click each folder to check.

  • Page 172: Setting How To Be Notified About Return Status Messages

    4 Deselect Use same settings for all types. 5 Click the Settings for drop-down list, then select the item type you want to make selections for. 6 Select how you want to be notified for different status changes of that item type. 7 Click OK.

  • Page 173: Starting Notify Without The Groupwise Main Window

    3 Type the name of a user for whom you proxy. 4 Click Add User. 5 Click the user’s name in the Notification List. 6 Make sure Subscribe to notification and Subscribe to alarms are selected. You are automatically subscribed to alarms and notification for yourself. If you deselect Subscribe to alarms and Subscribe to notification for yourself, you no longer receive alarms and notifications.

  • Page 174: Turning Off Notification

    2 Click Notification List. The Notification list displays unopened items. You can read and delete them in the Notification List without opening the GroupWise Main Window. 3 When you are finished handling unopened items, click Close. When you want to open the GroupWise Main Window: 1 Linux: Right-click the Notify icon to display the Notify menu.

  • Page 175: Rules

    Rules ® You can automate many GroupWise actions, such as replying when you’re out of the office, deleting items, or sorting items into folders, by using Rules to define a set of conditions and actions to be performed when an item meets those conditions. Section 9.1, “Understanding Rules,”...
  • Page 176 Action Result Forward Forwards items to one or more users when the rule conditions are met. For example, if you are on a core team, you can have a rule forward meeting minutes to extended team members. Delegate Delegates an appointment, reminder note, or task to another user when the rule conditions are met.

  • Page 177: Events That Trigger A Rule

    9.3 Events That Trigger a Rule There are several events that can cause a rule that you create to be activated. In addition, you can limit the items that are affected by a rule. For more information, see “Limiting Items Affected by a Rule”...

  • Page 178: Creating A Vacation Rule Or Auto Reply

    2 Type a name in the Rule name field. 3 Click the When event is pop-up list, then click an event to trigger the rule. 4 If you clicked New Item, Startup, Exit, or User Activated, click one or more sources for the item.

  • Page 179: Creating A Rule To Forward Mail To Another Account

    6 Specify the date when the rule will go into effect and the date when it will end. 7 Click Save. Rules that trigger a reply (such as this vacation rule) keep a record of who a reply has been sent to, and make sure that a reply is sent only once to that user.

  • Page 180: Editing A Rule

    4 Type the criteria for the rule. If a drop-down list is provided, click the drop-down list, then click existing criteria. If you type criteria, such as a person’s name or a subject, you can include wildcard characters such as an asterisk (*) or a question mark (?). Text you type is not case-sensitive. To learn more about wildcard characters and switches, see Section 7.3.4, “Using Wildcard Characters and Switches in Advanced Finds and Rules,”...

  • Page 181: Running A Rule Manually

    9.7 Running a Rule Manually 1 Select the items or folders that you want to be affected by the rule. 2 Click Tools > Rules. 3 Click the rule you want to run. 4 Click Run, then click Close. The rule actions occur after you close the Rules dialog box. 9.8 Deleting a Rule 1 Click Tools >...
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  • Page 183: Mailbox/Calendar Access For Proxy Users

    Mailbox/Calendar Access for Proxy Users Use Proxy to manage another user’s Mailbox and Calendar. Proxy lets you perform various actions, such as reading, accepting, and declining items on behalf of another user, within the restrictions the other user sets. As a proxy user, you do not need the mailbox owner’s password because the mailbox owner grants you the access rights he or she wants you to have in the mailbox.

  • Page 184: Protecting Private Items As A Mailbox Owner

    Modify options/folders Change the options in your Mailbox. The proxy can edit any of your Options settings, including the access given to other users. If the proxy also has Mail rights, he or she can create or modify folders. Read items marked Private: Read the items you marked Private. If you don’t give a proxy Private rights, all items marked Private in your Mailbox are hidden from that proxy.
  • Page 185 TIP: You can work with several Mailboxes open at one time by opening a new Main Window for each Mailbox (click Window > New Main Window, then switch to the Mailbox you want.) You can tell the Mailboxes apart by looking for the Mailbox owner’s name, which appears as the root folder label for each Mailbox.
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  • Page 187: Caching Mode

    Caching Mode Caching mode stores a copy of your network mailbox, including your messages and other ® information, on your local drive. This allows you to use GroupWise whether or not your network or Post Office Agent is available. Because you are not connected to the network all the time, this mode cuts down on network traffic and has the best performance.

  • Page 188: Changing To Caching Mode

    3 Click File > Mode > Caching. 4 Type the path for your Caching Mailbox, then click OK. 5 Type the password for your Online Mailbox, then click OK. 6 When prompted if you want to use the Online Mailbox password for your Caching Mailbox, click Yes.

  • Page 189: Changing The Download Interval Time For Your Caching Mailbox

    Changes in shared calendars are updated whenever you connect to the master GroupWise system. When items are archived from your Caching mailbox, they are also removed from your Online mailbox during the next synchronization. If you have a POP3 or IMAP4 account, you have the option of having the account available in Caching mode but not in Online mode, as described in Section 12.4.2, “Using POP3 and IMAP4 Accounts in Caching Mode,”...
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  • Page 191: Pop3 And Imap4 Accounts

    POP3 and IMAP4 Accounts If you have multiple e-mail accounts, you know that it’s inconvenient to change locations to look at ® each account. You can add your POP3 and IMAP4 Internet mail accounts to GroupWise so that you can read and send messages for all your accounts from GroupWise. Section 12.1, “Understanding POP3 and IMAP4 Accounts,”...

  • Page 192: Adding Pop3 And Imap4 Accounts To Groupwise

    12.2 Adding POP3 and IMAP4 Accounts to GroupWise Before you add a POP3 or IMAP4 account to GroupWise, you need to know the type of mail server being used (POP3 or IMAP4), your account name and password, and the name of the incoming and outgoing mail servers.

  • Page 193: Configuring Pop3 And Imap4 Accounts

    12.3 Configuring POP3 and IMAP4 Accounts The Accounts menu in the GroupWise Main Window allows you to access account features, such as adding an account, setting account properties, and sending and retrieving items from Internet mail accounts. 1 Click Accounts > Account Options. 2 Click the Account you want to modify.

  • Page 194: Changing The Length Of Time For Pop3 And Imap4 Server Timeouts

    12.4.3 Changing the Length of Time for POP3 and IMAP4 Server Timeouts 1 Click Accounts > Account Options. 2 Click the account name. 3 Click Properties. 4 Click the Advanced tab. 5 Type the number of minutes in the Minutes to wait for server to respond field. 6 Click OK, then click Close.

  • Page 195: Deleting An Item From A Pop3 Or Imap4 Account

    3 To download items periodically, select Send/Retrieve All Marked Accounts every _ minutes. Specify how often you want items to be sent and retrieved. 4 To download items every time you start GroupWise, select Send/Retrieve All Marked Accounts at startup. The settings affect all accounts that have Include this account when doing Send/Retrieve on All Marked Accounts selected in the account’s properties.

  • Page 196: Imap4-Specific Features

    If you select both Leave a copy of messages on the server and Remove from server after deleting from Trash, the POP3 items are deleted from the POP3 server when you manually empty them from the Trash. If GroupWise automatically empties your Trash, the items are not deleted from the POP3 server.

  • Page 197: Downloading Voice Mail Attachments Through An Imap4 Account

    4 Select Download headers only. 5 Click OK, then click Close. After downloading the headers (subjects) of items, you can download the complete item by opening the item while you are connected to the Internet. 12.6.4 Downloading Voice Mail Attachments through an IMAP4 Account If you are accessing a telephony server through this IMAP4 account, GroupWise can download the external file bodies for voice mail attachments.
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  • Page 199: Newsgroups

    Newsgroups ® You can view and post newsgroup items from GroupWise . Newsgroups are similar to bulletin boards on the Internet. You can find newsgroups about almost any topic. Newsgroups are similar to GroupWise shared folders, except instead of sharing information within your department or company, you can share information with anyone on the Internet.

  • Page 200: Subscribing To A Newsgroup

    4 Type the name of the News (NNTP) server (for example, forums.novell.com). To use newsgroups, you must have access to an NNTP server. Your Internet Service Provider (ISP) gives you the correct server information and login name (if necessary). You can also search the Internet for a list of free NNTP servers that you can use.

  • Page 201: Posting A New Discussion To A Newsgroup

    13.2.2 Posting a New Discussion to a Newsgroup 1 Right-click the newsgroup, then click New Discussion. 2 Type a subject. 3 Type a message. 4 To change the newsgroup you are posting to or to post to additional newsgroups, click Newsgroups.

  • Page 202: Changing The Display Name For Newsgroup Postings

    Click Prompt before adding to give you the choice whether or not to add a signature to each item you post. 6 Click OK. 13.2.5 Changing the Display Name for Newsgroup Postings 1 Click Accounts > Account Options. 2 Click the News tab, then click General Options. 3 Type a display name.

  • Page 203: Specifying Download Settings For Individual Newsgroups

    13.3.3 Specifying Download Settings for Individual Newsgroups The download settings for an NNTP account are specified in Accounts > Account Options > News > the account > Properties > Advanced. Use the following procedure to change the download settings for an individual newsgroup in the NNTP account. 1 Right-click the newsgroup folder, then click Properties.
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  • Page 205: Rss Feeds

    RSS Feeds RSS is a Web format used to publish frequently updated content such as blog entries, news headlines, or podcasts. An RSS document, which is often called a feed, Web feed, or channel, contains either a summary of content from an associated Web site or the full text. RSS makes it possible for people to keep up with their favorite Web sites in an automated manner that's easier than checking them manually.
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  • Page 207: Document Management

    Document Management ® The GroupWise Linux/Mac Client client is not fully integrated with GroupWise Document Management Services. In the Linux/Mac client, you can perform the following tasks: List the documents in the Default Library folder. List the documents in the Authored folder. Attach a document reference to an outgoing e-mail message.
  • Page 208 208 GroupWise 8 Linux/Mac Client User Guide...

  • Page 209: Groupwise Maintenance

    GroupWise Maintenance ® You can adapt GroupWise to your specific needs by archiving and backing up messages, changing your password, repairing your mailbox, and more. Section 16.1, “Managing Non-Standard Login Requirements,” on page 209 Section 16.2, “Managing Mailbox Passwords,” on page 211 Section 16.3, “Archiving E-Mail,”...
  • Page 210 However, there are circumstances when having a different login for each user on the workstation is not a viable option. In these cases there are some steps you should perform to properly set up GroupWise. “Preparing a Shared Linux Workstation” on page 210 “Preparing a Shared Mac Workstation”...

  • Page 211: Managing Mailbox Passwords

    16.2 Managing Mailbox Passwords Section 16.2.1, “Changing Your GroupWise Password,” on page 211 Section 16.2.2, “Removing Your GroupWise Password,” on page 211 Section 16.2.3, “Using LDAP Authentication instead of GroupWise Passwords,” on page 211 Section 16.2.4, “Using Mailbox Passwords in Caching Mode,” on page 212 Section 16.2.5, “Using Mailbox Passwords with Proxies,”...

  • Page 212: Archiving E-Mail

    16.2.4 Using Mailbox Passwords in Caching Mode To use GroupWise in Caching mode, you must assign a password to your Online Mailbox. If you assign a password when you’re in Caching mode, the password is synchronized back to GroupWise the next time you connect to your Online Mailbox. When the password synchronizes, it changes your Online Mailbox password.

  • Page 213: Specifying Where Archives Are Stored

    When you move an item to a folder, it is not archived. Items in all folders are affected by the Cleanup options you specify in Environment Options, and by any archiving or cleanup options your administrator specifies. Archived items are never deleted unless you manually go into your archive and delete them. 16.3.2 Specifying Where Archives Are Stored 1 Linux: Click Tools >...

  • Page 214: Viewing Archived Items

    3 Select Auto-archive after for the item type you want. 4 Specify the number of days after the item is delivered or completed that you want it to be archived. 5 Click OK. If your system administrator has specified that items are automatically archived on a regular basis, you might not be able to change this option.

  • Page 215: Backing Up E-Mail

    2 Click the item you want to unarchive, then click Actions > Move to Archive. 3 Click File > Open Archive to close the archive and return to the Main Window. Click the Mode Selector, then click your user folder (your name) to return to the mode of GroupWise you were running previously.

  • Page 216: Repairing Your Mailbox

    Caching, and archive mailboxes. The GWCheck program is typically installed in the following directory: Linux: /opt/novell/groupwise/gwcheck Mac: ~/Desktop/GroupWise.app/Contents/Resources/gwcheck By default, GWCheck is installed with the client when using the GroupWise installation program. If you installed the Linux client manually from the RPM, you must install GWCheck manually.

  • Page 217: Displaying Items In Your Trash

    16.6.1 Displaying Items in Your Trash 1 In your Folder List, click You can open and save items in the Trash. You can also permanently remove items, return them to the Mailbox, or view information for items. Right-click an item in the Trash to see more options. 16.6.2 Undeleting an Item in Your Trash 1 In your Folder List, click 2 Select the items you want to undelete.
  • Page 218 3 Select Auto-delete after in the Empty Trash group box, then specify the number of days between automatic deletions. 4 Click OK. 218 GroupWise 8 Linux/Mac Client User Guide...

  • Page 219: Improved Interface

    What’s New in GroupWise 8 ® Welcome to the GroupWise 8 client for Linux and Mac. You’ll find new features, a fresh user interface, and significant updates. Section A.1, “Improved Interface,” on page 219 Section A.2, “Notify,” on page 220 Section A.3, “Search Improvements,”...

  • Page 220: A.1.4 Customizable Date And Time Formats

    A.1.4 Customizable Date and Time Formats The time and date formats in GroupWise are highly customizable. You can specify the order of elements, the type of separators between elements, whether dates are spelled out or represented by numbers, and several other options. See Section 2.5.6, “Customizing Date and Time Formats,”...

  • Page 221: Search Improvements

    A.3 Search Improvements The search features have been greatly enhanced. You can use the Find field in the Item List header of any folder to quickly find an item in the current folder, or you can use Global Find and Advanced Find for more advanced search features, including the ability to specify a variety of criteria for narrowing your search.

  • Page 222: Tasklists

    Calendar Customization: Several options have been added for customizing your Calendar. For information about all Calendar customization options, including the new options, see Section 4.2.4, “Customizing a Calendar,” on page 104. Changeable Date and Time Format: There are several date and time formats that determine the way dates and times display throughout the application.

  • Page 223: B Groupwise Frequently Asked Questions

    GroupWise Frequently Asked Questions ® GroupWise 8 Client Frequently Asked Questions (FAQ) is intended to help GroupWise client users who have not found the information they need in the GroupWise client online help or User Guides. How Do I Find What I Need in the GroupWise Client Documentation? GroupWise Linux/Mac Client FAQ GroupWise Windows Client FAQ GroupWise WebAccess Client FAQ...
  • Page 224 224 GroupWise 8 Linux/Mac Client User Guide...

  • Page 225: C Startup Options

    Startup Options ® GroupWise has options that you can use when you start the GroupWise client. Some of them are for your convenience, and others are necessary to run GroupWise on your particular hardware. Section C.1, “GroupWise Startup Options,” on page 225 Section C.2, “Using GroupWise Startup Options on Linux,”...
  • Page 226 This Startup Option Does This -safe Opens GroupWise in Safe mode. Use this startup if GroupWise crashes on startup. Safe mode disables the following features: Start in the home folder. Synchronize at startup. Auto synchronize. Message preview. Auto archive, purge, and delete. Quick Find indexing.

  • Page 227: Using Groupwise Startup Options On Linux

    OK. Separate multiple startup options with a space, like this: /opt/novell/groupwise/client/bin/groupwise -p pathname -@u ? In this example, -ph is the startup option to specify the path to the post office. The pathname is the path to the post office. The -@u ? option is used to display a login dialog box a user can supply with login information whenever he or she opens GroupWise.
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  • Page 229: D Shortcut Keys

    Shortcut Keys ® You can use a number of shortcut keys in GroupWise for accessibility or to save time when you perform various operations. The tables below list some of these keystrokes, what they do, and the context where they work. Section D.1, “Linux Shortcut Keys,”...
  • Page 230 Keystroke Action Where It Works Ctrl+I Italicize text In text Ctrl+L Attach a file to a message In an item Ctrl+M Open a new mail message Main Window, Calendar, item, dialog box Ctrl+N Normal text In text Ctrl+O Open the selected message Item List Ctrl+P Open the Print dialog box...

  • Page 231: Mac Shortcut Keys

    Keystroke Action Where It Works Alt+Down Arrow Zooms out from text in the message In an item body of an item Ctrl+Up-arrow Opens the previous or next item In an item Ctrl+Down-arrow Ctrl+Left-arrow Moves the cursor one word at a In text time Ctrl+Right-arrow...
  • Page 232 Keystroke Action Where It Works Command+D Send item In a new item Command+F Find In text Command+Option+F Open Global Find dialog box Main Window, Calendar, item Command+G Go to today’s date Calendar Command+I Italicize text In text Command+L Attach a file to a message In an item Command+M Open a new mail message...
  • Page 233 Keystroke Action Where It Works Control+Tab Open the next tab Tabbed dialog box Option+Enter Display the properties of the Item List selected item Cancel with saving settings Dialog box Option+Up Arrow Zooms in the message body of an In an item item Option+Down Arrow Zooms out the message body of an...
  • Page 234 234 GroupWise 8 Linux/Mac Client User Guide...

  • Page 235: E Documentation Updates

    Documentation Updates This section lists updates to the GroupWise 8 Linux/Mac Client User Guide that have been made ® since the initial release of GroupWise 8. This information helps you keep current on documentation updates and, in some cases, software updates (such as a Support Pack release). The information is grouped according to the date when the GroupWise 8 Linux/Mac Client User Guide was republished.
  • Page 236 236 GroupWise 8 Linux/Mac Client User Guide...

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