The System Log Screen; The Remote Assistance Screen - ZyXEL Communications ZyWall ATP series User Manual

Table 349 Maintenance > Diagnostics > CPU / Memory Status
LABEL
Application
CPU
Time
Refresh

40.5 The System Log Screen

Click Maintenance > Diagnostics > System Log to open the System Log screen. This screen lists the files of
Zyxel Device system logs stored on a connected USB storage device. The files are in comma separated
value (csv) format. You can download them to your computer and open them in a tool like Microsoft's
Excel.
Figure 543 Maintenance > Diagnostics > System Log
The following table describes the labels in this screen.
Table 350 Maintenance > Diagnostics > System Log
LABEL
Remove
Download
#
File Name
Size
Last Modified

40.6 The Remote Assistance Screen

Click Maintenance > Diagnostics > Remote Assistance to open the Remote Assistance screen. Use this
screen to configure and schedule external access to the Zyxel Device for troubleshooting. You can also
specify the port numbers the services must use to connect to the Zyxel Device. Remote assistance is
disabled by default.
Chapter 40 Diagnostics
DESCRIPTION
This field displays the name of the application consuming the related memory on the Zyxel
Device.
This field displays the current CPU utilization percentage for each application used on the Zyxel
Device.
This field displays each application's running time.
Click this to update the information in this screen.
DESCRIPTION
Select files and click Remove to delete them from the Zyxel Device. Use the [Shift] and/or [Ctrl]
key to select multiple files. A pop-up window asks you to confirm that you want to delete.
Click a file to select it and click Download to save it to your computer.
This column displays the number for each file entry. The total number of files that you can save
depends on the file sizes and the available storage space.
This column displays the label that identifies the file.
This column displays the size (in bytes) of a file.
This column displays the date and time that the individual files were saved.
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