Comtech EF Data SLM-5650A Installation And Operation Manual page 447

Step Task
10 Wait while the file transfers. After Upload is clicked, the Image Upgrade Process page appears while the
TRANSEC Module transfers, and then uploads the update file from the PC.
Allow sufficient time for the file to be uploaded – approximately five minutes is required for the process to be
completed. During the upload process, the page displays a transfer progress bar that provides the scrolling
percentage of completion. During transfer, the message Please Wait will display.
In the event that an error occurs during the Image Upgrade Process, then a message stating that an error
occurred will appear.
For troubleshooting purposes, three common reasons for disruption of the Firmware Application Process are:
Power Failure;
•
Loss of Ethernet signal (e.g., disconnection of Ethernet cable);
•
Attempting to load firmware other than the TRANSEC Module bulk firmware (i.e., FW-0020567x.bin).
Upon successful completion of transfer, the progress bar shows 100%.
11 On the Firmware page, verify that the newly-uploaded firmware is reported in the proper Security Module
Bulk Info slot. If not, update the Active Boot Slot Configuration by using the drop-down menu to select
Newest to force the TRANSEC Module to boot using the firmware with the most recent build date. Click
Submit when done.
Appendix F
Any power failure during this process will result in failure of the TRANSEC Module.
F–23
SLM-5650A Satellite Modem
Revision 10
MN-SLM-5650A