Cisco 8800 Series Manuals

Manuals and User Guides for Cisco 8800 Series. We have 7 Cisco 8800 Series manuals available for free PDF download: Administration Manual, User Manual, Manual, End User Manual, Quick Start Manual

Cisco 8800 Series Administration Manual (332 pages)

Brand: Cisco | Category: IP Phone | Size: 7.57 MB

Table Of Contents4................................................................................................................................................................

Related Documentation17................................................................................................................................................................

Cisco Ip Phone 8800 Series Documentation17................................................................................................................................................................

Cisco Unified Communications Manager Documentation17................................................................................................................................................................

Cisco Product Security Overview18................................................................................................................................................................

New And Changed Information19................................................................................................................................................................

Cisco Ip Phone 8800 Series Administration Guide For Cisco Unified Communications Manager22................................................................................................................................................................

Power Reduction29................................................................................................................................................................

Power Negotiation Over Lldp30................................................................................................................................................................

Vlan Interaction35................................................................................................................................................................

Cisco Unified Communications Manager Express Interaction36................................................................................................................................................................

Phone Startup Overview37................................................................................................................................................................

External Devices38................................................................................................................................................................

Usb Port Information39................................................................................................................................................................

Phone Behavior During Times Of Network Congestion40................................................................................................................................................................

Cisco Ip Phone Hardware41................................................................................................................................................................

Cisco Ip Phone 881143................................................................................................................................................................

Cisco Ip Phones 8841 And 884544................................................................................................................................................................

Cisco Ip Phones 8851 And 8851nr45................................................................................................................................................................

Phone Connections46................................................................................................................................................................

Cisco Ip Phones 8861, 8865, And 8865nr47................................................................................................................................................................

Buttons And Hardware48................................................................................................................................................................

Softkey, Line, And Feature Buttons50................................................................................................................................................................

Terminology Difference51................................................................................................................................................................

Cisco Ip Phone Installation53................................................................................................................................................................

Enable Autoregistration For Phones56................................................................................................................................................................

Install Cisco Ip Phone57................................................................................................................................................................

Set Up Phone From Setup Menus59................................................................................................................................................................

Apply Phone Password60................................................................................................................................................................

Set Up Wireless Lan61................................................................................................................................................................

Set Up Wireless Lan From Phone62................................................................................................................................................................

Set Wlan Authentication Attempts64................................................................................................................................................................

Enable Wlan Prompt Mode65................................................................................................................................................................

Set Up A Wi-fi Group67................................................................................................................................................................

Load Server70................................................................................................................................................................

Set Domain Name Field77................................................................................................................................................................

Set Sw Port Setup Field78................................................................................................................................................................

Set Ssid Field79................................................................................................................................................................

Set 802.11 Mode Field80................................................................................................................................................................

Set Ip Address Field81................................................................................................................................................................

Set Alternate Tftp Field82................................................................................................................................................................

Set Up Phone To Not Use Dhcp83................................................................................................................................................................

Configure Phone Services For Users84................................................................................................................................................................

Cisco Unified Communications Manager Phone Setup85................................................................................................................................................................

Determine Phone Mac Address88................................................................................................................................................................

Add Phones Individually89................................................................................................................................................................

Add Users To Cisco Unified Communications Manager90................................................................................................................................................................

Add User Directly To Cisco Unified Communications Manager91................................................................................................................................................................

Associate Phones With Users92................................................................................................................................................................

Survivable Remote Site Telephony93................................................................................................................................................................

Enhanced Survivable Remote Site Telephony95................................................................................................................................................................

Application Dial Rules96................................................................................................................................................................

Self Care Portal Management97................................................................................................................................................................

Set Up User Access To The Self Care Portal98................................................................................................................................................................

Hardware And Accessory Installation99................................................................................................................................................................

Cisco Ip Phone Accessories101................................................................................................................................................................

Connect The Footstand102................................................................................................................................................................

External Speakers And Microphone103................................................................................................................................................................

Audio Quality104................................................................................................................................................................

Enable Wideband Codec On Analog Headsets105................................................................................................................................................................

Disable Wired Headset106................................................................................................................................................................

Disable Usb Headset107................................................................................................................................................................

Bluetooth Wireless Headsets108................................................................................................................................................................

Enable Bluetooth Wireless Headset109................................................................................................................................................................

Wall Mount Options127................................................................................................................................................................

Install Bracket141................................................................................................................................................................

Adjust The Handset Rest145................................................................................................................................................................

Cisco Ip Phone Administration147................................................................................................................................................................

Security Enhancements For Your Phone Network149................................................................................................................................................................

Supported Security Features150................................................................................................................................................................

Set Up Locally Significant Certificate155................................................................................................................................................................

Enable Fips Mode156................................................................................................................................................................

Secure Conference Call Identification157................................................................................................................................................................

Secure Phone Call Identification158................................................................................................................................................................

Wlan Security159................................................................................................................................................................

Set Up Authentication Mode162................................................................................................................................................................

Pre-shared Key Setup163................................................................................................................................................................

Wireless Encryption164................................................................................................................................................................

Eap-tls Authentication Certificates165................................................................................................................................................................

Install Eap-tls Authentication Certificates166................................................................................................................................................................

Export And Install Certificates On Acs167................................................................................................................................................................

Export Ca Certificate From Acs Using Internet Explorer168................................................................................................................................................................

Install Authentication Server Root Certificate169................................................................................................................................................................

Peap Setup170................................................................................................................................................................

Set Up Phone Features For A Single Phone208................................................................................................................................................................

Feature Configuration Best Practices224................................................................................................................................................................

Enhanced Line Mode And Session Line Mode Environments225................................................................................................................................................................

Schedule Power Save For Cisco Ip Phone226................................................................................................................................................................

Schedule Power Save Plus (energywise) On Cisco Ip Phone227................................................................................................................................................................

Set Up Client Matter Codes231................................................................................................................................................................

Set Up Do Not Disturb232................................................................................................................................................................

Set Up Monitoring And Recording233................................................................................................................................................................

Set Up Call Forward Notification234................................................................................................................................................................

Enable Blf For Call Lists235................................................................................................................................................................

Set Up Rtp/srtp Port Range236................................................................................................................................................................

Mobile And Remote Access Through Expressway237................................................................................................................................................................

Deployment Scenarios238................................................................................................................................................................

Phone Features Available For Mobile And Remote Access Through Expressway239................................................................................................................................................................

Configure User Credentials Persistent For Expressway Sign-in240................................................................................................................................................................

Configure Customer Support Upload Url241................................................................................................................................................................

Set The Label For A Line242................................................................................................................................................................

Park Monitoring243................................................................................................................................................................

Set Park Monitoring Parameters For Directory Numbers244................................................................................................................................................................

Set Up Park Monitoring For Hunt Lists245................................................................................................................................................................

Set Up Cisco Ip Manager Assistant247................................................................................................................................................................

Set Up Visual Voicemail249................................................................................................................................................................

Chapter.258................................................................................................................................................................

Display Network Statistics Screen278................................................................................................................................................................

Display Wireless Statistics Screen282................................................................................................................................................................

Display Call Statistics Window283................................................................................................................................................................

Call Statistics Fields284................................................................................................................................................................

Display Current Access Point Window285................................................................................................................................................................

Cisco Ip Phone Web287................................................................................................................................................................

Device Information288................................................................................................................................................................

Network Setup290................................................................................................................................................................

Network Statistics296................................................................................................................................................................

Access And Network Web297................................................................................................................................................................

Device Logs299................................................................................................................................................................

Request Information From The Phone In Xml304................................................................................................................................................................

Sample Callinfo Output305................................................................................................................................................................

Sample Modeinfo Output306................................................................................................................................................................

General Troubleshooting Information307................................................................................................................................................................

Startup Problems309................................................................................................................................................................

Cisco Ip Phone Does Not Register With Cisco Unified Communications Manager310................................................................................................................................................................

Phone Cannot Connect To Server311................................................................................................................................................................

Cisco Unified Communications Manager Phone Registration312................................................................................................................................................................

Phone Reset Problems313................................................................................................................................................................

Phone Resets During Heavy Network Usage314................................................................................................................................................................

Phone Cannot Connect To Lan315................................................................................................................................................................

Ctl File Authenticates But Other Configuration Files Do Not Authenticate316................................................................................................................................................................

Phone Does Not Register317................................................................................................................................................................

Cannot Transfer A Video Call318................................................................................................................................................................

Phone Does Not Recognize Dtmf Digits Or Digits Are Delayed319................................................................................................................................................................

Determine Dns Or Connectivity Issues320................................................................................................................................................................

Create New Phone Configuration File321................................................................................................................................................................

Identify 802.1x Authentication Problems322................................................................................................................................................................

Control Debug Information From Cisco Unified Communications Manager323................................................................................................................................................................

Additional Troubleshooting Information324................................................................................................................................................................

Maintenance325................................................................................................................................................................

Reset The Phone To The Factory Settings From The Phone Keypad326................................................................................................................................................................

Perform Network Configuration Reset327................................................................................................................................................................

Quality Report Tool328................................................................................................................................................................

Voice Quality Troubleshooting Tips329................................................................................................................................................................

Cisco Ip Phone Cleaning330................................................................................................................................................................

International User Support331................................................................................................................................................................

Language Limitation332................................................................................................................................................................

Cisco 8800 Series User Manual (96 pages)

Brand: Cisco | Category: IP Phone | Size: 4.27 MB

Table Of Contents3................................................................................................................................................................

Chapter 1 Your Phone11................................................................................................................................................................

The Cisco Ip Phone 8800 Series11................................................................................................................................................................

New And Changed Information12................................................................................................................................................................

New Information For Firmware Release 11.012................................................................................................................................................................

Phone Setup13................................................................................................................................................................

Adjust The Handset Rest13................................................................................................................................................................

Change The Viewing Angle Of Your Phone13................................................................................................................................................................

Connect To The Network14................................................................................................................................................................

Connect To A Wi-fi Network14................................................................................................................................................................

Connect To A Vpn15................................................................................................................................................................

Set Up A Phone For Use With Vpn15................................................................................................................................................................

Connect To Expressway16................................................................................................................................................................

Activate Your Phone With A Camera16................................................................................................................................................................

Secure The Phone With A Cable Lock16................................................................................................................................................................

Activate And Sign Into Your Phone17................................................................................................................................................................

Sign Into Your Phone17................................................................................................................................................................

Sign Into Your Extension From Another Phone17................................................................................................................................................................

Sign Out Of Your Extension From Another Phone18................................................................................................................................................................

Self Care Portal18................................................................................................................................................................

Speed-dial Numbers19................................................................................................................................................................

Buttons And Hardware20................................................................................................................................................................

Cisco Ip Phone 8800 Series User Guide21................................................................................................................................................................

Navigation22................................................................................................................................................................

Softkey, Line, And Feature Buttons22................................................................................................................................................................

Phone Screen Features24................................................................................................................................................................

Clean The Phone Screen24................................................................................................................................................................

Differences Between Phone Lines And Calls25................................................................................................................................................................

Usb Ports25................................................................................................................................................................

Mobile Device Charging25................................................................................................................................................................

Bluetooth And Your Phone26................................................................................................................................................................

Energy Savings27................................................................................................................................................................

Power On Your Phone27................................................................................................................................................................

Additional Help And Information27................................................................................................................................................................

Accessibility Features28................................................................................................................................................................

Troubleshooting28................................................................................................................................................................

Find Information About Your Phone28................................................................................................................................................................

Report Call Quality Issues28................................................................................................................................................................

Report All Phone Issues29................................................................................................................................................................

Lost Connectivity29................................................................................................................................................................

Cisco One-year Limited Hardware Warranty Terms29................................................................................................................................................................

Calls31................................................................................................................................................................

Make Calls31................................................................................................................................................................

Make A Call31................................................................................................................................................................

Make A Call With The Speakerphone32................................................................................................................................................................

Make A Call With A Headset32................................................................................................................................................................

Make A Call With Uri Dialing32................................................................................................................................................................

Redial A Number32................................................................................................................................................................

Speed Dial33................................................................................................................................................................

Make A Call With A Speed-dial Button33................................................................................................................................................................

Make A Call With A Speed-dial Code33................................................................................................................................................................

Make A Call With A Fast-dial Button34................................................................................................................................................................

Dial An International Number34................................................................................................................................................................

Get Notified When A Contact Is Available34................................................................................................................................................................

Calls That Require A Billing Code Or Authorization Code35................................................................................................................................................................

Secure Calls35................................................................................................................................................................

Answer Calls35................................................................................................................................................................

Answer A Call35................................................................................................................................................................

Answer Call Waiting36................................................................................................................................................................

Decline A Call36................................................................................................................................................................

Turn On Do Not Disturb36................................................................................................................................................................

Answer A Coworker's Phone (call Pickup)37................................................................................................................................................................

Answer A Call Within Your Group (pickup)37................................................................................................................................................................

Answer A Call From Another Group (group Pickup)37................................................................................................................................................................

Answer A Call From An Associated Group (other Pickup)38................................................................................................................................................................

Answer A Call Within Your Hunt Group38................................................................................................................................................................

Sign In And Out Of A Hunt Group38................................................................................................................................................................

View The Call Queue In A Hunt Group38................................................................................................................................................................

Answer Calls Automatically39................................................................................................................................................................

Trace A Suspicious Call39................................................................................................................................................................

Video Calls39................................................................................................................................................................

Make A Video Call40................................................................................................................................................................

Stop Your Video40................................................................................................................................................................

Toggle Between Phone And Video Display40................................................................................................................................................................

Adjust The Picture-in-picture Position41................................................................................................................................................................

Video Calls And Security41................................................................................................................................................................

Mute Your Audio41................................................................................................................................................................

Hold Calls41................................................................................................................................................................

Put A Call On Hold42................................................................................................................................................................

Answer A Call Left On Hold For Too Long42................................................................................................................................................................

Swap Between Active And Held Calls42................................................................................................................................................................

Call Park42................................................................................................................................................................

Place A Call On Hold With Call Park43................................................................................................................................................................

Retrieve A Call On Hold With Call Park43................................................................................................................................................................

Place A Call On Hold With Assisted Directed Call Park43................................................................................................................................................................

Retrieve A Call On Hold With Assisted Directed Call Park43................................................................................................................................................................

Place A Call On Hold With Manual Directed Call Park44................................................................................................................................................................

Retrieve A Call On Hold With Manual Directed Call Park44................................................................................................................................................................

Forward Calls44................................................................................................................................................................

Transfer A Call To Another Person45................................................................................................................................................................

Conference Calls And Meetings45................................................................................................................................................................

Add Another Person To A Call46................................................................................................................................................................

Swap Between Calls Before You Complete A Conference46................................................................................................................................................................

View And Remove Conference Participants46................................................................................................................................................................

Scheduled Conference Calls (meet Me)47................................................................................................................................................................

Host A Meet Me Conference47................................................................................................................................................................

Join A Meet Me Conference47................................................................................................................................................................

Intercom Calls47................................................................................................................................................................

Make An Intercom Call47................................................................................................................................................................

Answer An Intercom Call48................................................................................................................................................................

Supervise And Record Calls48................................................................................................................................................................

Set Up A Supervised Call49................................................................................................................................................................

Record A Call49................................................................................................................................................................

Prioritized Calls49................................................................................................................................................................

Make A Priority Call50................................................................................................................................................................

Answer A Priority Call50................................................................................................................................................................

Answer A Priority Call While On Another Call51................................................................................................................................................................

Multiple Lines51................................................................................................................................................................

Answer The Oldest Call First51................................................................................................................................................................

View All Calls On The Phone51................................................................................................................................................................

View Important Calls51................................................................................................................................................................

Display Call Notifications On Select Lines With Line Filters52................................................................................................................................................................

Create A Line Filter52................................................................................................................................................................

Use A Line Filter52................................................................................................................................................................

Change A Line Filter53................................................................................................................................................................

Shared Lines53................................................................................................................................................................

Add Yourself To A Call On A Shared Line53................................................................................................................................................................

Get Notified Before Joining A Call On A Shared Line54................................................................................................................................................................

Enable Privacy On A Shared Line54................................................................................................................................................................

Mobile Devices And Your Desk Phone54................................................................................................................................................................

Phone Calls With Intelligent Proximity54................................................................................................................................................................

Pair A Mobile Device With Your Desk Phone55................................................................................................................................................................

Switch Connected Mobile Devices55................................................................................................................................................................

Delete A Mobile Device56................................................................................................................................................................

View Your Paired Bluetooth Devices56................................................................................................................................................................

Intelligent Proximity For Mobile Phones56................................................................................................................................................................

Handle An Incoming Mobile Call56................................................................................................................................................................

Make A Mobile Call57................................................................................................................................................................

Move A Call Between The Desk Phone And A Mobile Device57................................................................................................................................................................

Adjust The Mobile Device Volume57................................................................................................................................................................

View Your Mobile Contacts On Your Desk Phone57................................................................................................................................................................

Save Contacts In Your Mobile Device Contacts List58................................................................................................................................................................

Delete Contacts In Your Mobile Device Contact List58................................................................................................................................................................

View Your Mobile Call History On Your Desk Phone58................................................................................................................................................................

Intelligent Proximity For Tablets59................................................................................................................................................................

Move The Audio From Your Tablet To Your Desk Phone59................................................................................................................................................................

Move The Audio From Your Desk Phone To Your Tablet59................................................................................................................................................................

Phone Calls With Mobile Connect59................................................................................................................................................................

Enable Mobile Connect60................................................................................................................................................................

Move A Call From Your Desk Phone To Your Mobile Phone60................................................................................................................................................................

Move A Call From Your Mobile Phone To Your Desk Phone60................................................................................................................................................................

Transfer A Call From Your Mobile Phone To Your Desk Phone61................................................................................................................................................................

Contacts63................................................................................................................................................................

Corporate Directory63................................................................................................................................................................

Search And Dial A Contact In The Corporate Directory63................................................................................................................................................................

Personal Directory63................................................................................................................................................................

Sign In And Out Of A Personal Directory64................................................................................................................................................................

Add A New Contact To Your Personal Directory64................................................................................................................................................................

Search For A Contact In Your Personal Directory65................................................................................................................................................................

Call A Contact In Your Personal Directory65................................................................................................................................................................

Assign A Fast-dial Code To A Contact65................................................................................................................................................................

Call A Contact With A Fast-dial Code66................................................................................................................................................................

Edit A Contact In Your Personal Directory67................................................................................................................................................................

Remove A Contact From Your Personal Directory67................................................................................................................................................................

Delete A Fast Dial Code68................................................................................................................................................................

Cisco Web Dialer68................................................................................................................................................................

Recent Calls69................................................................................................................................................................

Recent Calls Lists69................................................................................................................................................................

View Your Recent Calls69................................................................................................................................................................

Return A Recent Call70................................................................................................................................................................

Clear The Recent Calls List70................................................................................................................................................................

Delete A Call Record70................................................................................................................................................................

Voicemail73................................................................................................................................................................

Your Voicemail Account73................................................................................................................................................................

New Message Indicators73................................................................................................................................................................

Access Voicemail74................................................................................................................................................................

Visual Voicemail74................................................................................................................................................................

Access Audio Voicemail74................................................................................................................................................................

Applications75................................................................................................................................................................

Available Applications75................................................................................................................................................................

View Active Applications75................................................................................................................................................................

Switch To Active Applications76................................................................................................................................................................

Close Active Applications76................................................................................................................................................................

Settings77................................................................................................................................................................

Change The Wallpaper77................................................................................................................................................................

Change The Ringtone78................................................................................................................................................................

Adjust The Screen Brightness78................................................................................................................................................................

Adjust The Contrast78................................................................................................................................................................

Change The Font Size79................................................................................................................................................................

Change The Phone Name79................................................................................................................................................................

Adjust The Headset Feedback79................................................................................................................................................................

Video Settings80................................................................................................................................................................

Adjust The Video Brightness80................................................................................................................................................................

Adjust The Video Bandwidth80................................................................................................................................................................

View Video Calls On Your Computer81................................................................................................................................................................

Adjust The Volume In A Call81................................................................................................................................................................

Adjust The Ringtone Volume81................................................................................................................................................................

Procedure81................................................................................................................................................................

Step 1 Press Applications81................................................................................................................................................................

Step 181................................................................................................................................................................

Accessories83................................................................................................................................................................

Supported Accessories83................................................................................................................................................................

View The Accessories Associated With Your Phone84................................................................................................................................................................

Headsets84................................................................................................................................................................

Standard Headsets84................................................................................................................................................................

Connect A Standard Headset84................................................................................................................................................................

Set Up A Wideband Standard Headset85................................................................................................................................................................

Usb Headsets85................................................................................................................................................................

Connect A Usb Headset85................................................................................................................................................................

Bluetooth Headsets86................................................................................................................................................................

Turn Bluetooth On Or Off86................................................................................................................................................................

Add A Bluetooth Headset87................................................................................................................................................................

Disconnect A Bluetooth Headset87................................................................................................................................................................

Remove A Bluetooth Headset88................................................................................................................................................................

Cisco Ip Phone 8800 Key Expansion Module88................................................................................................................................................................

Cisco Ip Phone 8800 Key Expansion Module Buttons And Hardware89................................................................................................................................................................

Place A Call On The Key Expansion Module91................................................................................................................................................................

Adjust The Key Expansion Module Screen Brightness91................................................................................................................................................................

Product Safety And Security93................................................................................................................................................................

Safety And Performance Information93................................................................................................................................................................

Power Outage93................................................................................................................................................................

External Devices93................................................................................................................................................................

Bluetooth Wireless Headset Performance94................................................................................................................................................................

Power Information94................................................................................................................................................................

Phone Behavior During Times Of Network Congestion94................................................................................................................................................................

Fcc Compliance Statements94................................................................................................................................................................

Fcc Part 15.21 Statement94................................................................................................................................................................

Fcc Rf Radiation Exposure Statement95................................................................................................................................................................

Fcc Receivers And Class B Digital Statement95................................................................................................................................................................

Cisco Product Security Overview95................................................................................................................................................................

Important Online Information95................................................................................................................................................................

Cisco 8800 Series User Manual (24 pages)

Brand: Cisco | Category: IP Phone | Size: 2.07 MB

Table Of Contents1................................................................................................................................................................

The Cisco Ip Phone 8800 Series1................................................................................................................................................................

New And Changed Information2................................................................................................................................................................

Phone Setup4................................................................................................................................................................

Activate And Sign In To Your Phone9................................................................................................................................................................

Self Care Portal10................................................................................................................................................................

Buttons And Hardware12................................................................................................................................................................

Phone Firmware And Upgrades19................................................................................................................................................................

Energy Savings19................................................................................................................................................................

Phone Line Modes20................................................................................................................................................................

Additional Help And Information21................................................................................................................................................................

Cisco 8800 Series Manual (10 pages)

Expansion Module

Brand: Cisco | Category: Computer Hardware | Size: 2.07 MB

Table Of Contents1................................................................................................................................................................

Cisco Ip Phone Key Expansion Module Setup Overview1................................................................................................................................................................

Key Expansion Module Power Information2................................................................................................................................................................

Connect A Key Expansion Module To A Cisco Ip Phone3................................................................................................................................................................

Set Up The Key Expansion Module In Cisco Unified Communications Manager7................................................................................................................................................................

Access Key Expansion Module Setup9................................................................................................................................................................

Reset The Single Lcd Screen Key Expansion Module10................................................................................................................................................................

Troubleshoot The Key Expansion Module10................................................................................................................................................................