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The Cisco IP Phone 8800 Series

The Cisco IP Phones 8811, 8841, 8845, 8851, 8861, and 8865 deliver easy-to-use, highly-secure voice
communications.
Table 1: Cisco IP Phone 8800 Series Major Features
Features
Screen
USB Ports
Phone Setup, on page 6
Phone Web Page, on page 14
Energy Savings, on page 21
8811
8841
Grayscale
Color
0
0
8845
8851
Color
Color
0
1
8861
8865
Color
Color
2
2
Your Phone
1

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Table of Contents

   Also See for Cisco 8811

   Related Manuals for Cisco 8811

   Summary of Contents for Cisco 8811

  • Page 1: Table Of Contents

    • Additional Help and Information, on page 21 The Cisco IP Phone 8800 Series The Cisco IP Phones 8811, 8841, 8845, 8851, 8861, and 8865 deliver easy-to-use, highly-secure voice communications. Table 1: Cisco IP Phone 8800 Series Major Features Features...
  • Page 2: New And Changed Features

    Your Phone Feature Support Features 8811 8841 8845 8851 8861 8865 Wi_Fi Bluetooth Cisco Intelligent Proximity Key Expansion Modules To use the phone, the phone needs to be connected to a network and configured to connect to a call control system.
  • Page 3 Remove the Feature Configured on a Line Key, on that is configured on a Line Key page 13 Added updates to support MPP 88xx 8851/8861 and Cisco IP Phone Key Expansion Module Setup 8865 Key Expansion Module Overview Key Expansion Module Buttons and Hardware...
  • Page 4 Your Phone New and Changed for Firmware Release 11.1(2) Revisions New or Changed Sections Updated the topic with the new Missed softkey to Return a Recent Call support XSI call logs improvement. Added a new topic to support DND and call forward Silence an Incoming Call indication for a non-selected line Updated the topic with icons for call forwarding and...
  • Page 5 Your Phone New and Changed for Firmware Release 11.1(1) Revision Updated Section Cisco Headset 531 and Cisco Headset 532 Important Headset Safety Information Cisco Headset 500 Series Setup Adjust Your Headset Bass and Treble Adjust Your Headset Microphone Volume Adjust Your Headset Speaker Feedback...
  • Page 6: Phone Setup

    Your Phone Phone Setup Revision Updated Section Configure missed call indication on the Phone Phone Behavior with Voicemail Setting Web Page Phone Behavior with Voicemail and Missed Call Configuration Setting To add wallpaper available options are default, Change Wallpaper from the Phone Page download picture, and logo.
  • Page 7 You need to connect the phone to the network. • Wired network connection—The phone is plugged into the network with an Ethernet cable. • Wireless connection—The Cisco IP Phone 8861 and 8865 can connect to a Wireless Access Point using Wi-Fi.
  • Page 8 Step 2 Press Save. Secure the Phone with a Cable Lock You can secure your Cisco IP Phone 8800 Series with a laptop cable lock up to 20 mm wide. Procedure Step 1 Take the looped end of the cable lock and wrap it around the object to which you want to secure your phone.
  • Page 9: Sign Into Your Extension From Another Phone (extension Mobility)

    Your Phone Sign into Your Extension from Another Phone (Extension Mobility) Sign into Your Extension from Another Phone (Extension Mobility) If extension mobility is configured, you can sign into a different phone in your network and have it act the same as your phone.
  • Page 10: Coworker Line Status

    Your Phone Sign Out of a Phone as a Guest Step 3 Press Save. Note An administrator can set up a phone to make emergency calls. Whenever you sign in as a guest to a registered phone, the phone transfers a request to obtain the location of the phone. The location is sent to the emergency services when you make an emergency call.
  • Page 11 Your Phone Activate or Deactivate Monitoring of the BLF List With the appropriate configuration, you can use the BLF keys to call the monitored line (speed dial), and to answer incoming calls to the monitored line (call pickup). When the configuration is complete, the icon in the BLF key label indicates the combination of features configured on the key: Table 3: Busy Lamp Field Icons BLF and...
  • Page 12 Your Phone Configure Monitoring of an Individual Line Note The sequential order of the users in the BLF list is set by your administrator. The corresponding BLF list keys always maintain this sequential order. You can choose to configure another feature such as speed dial on a BLF list key at any time.
  • Page 13 Your Phone Remove the Feature Configured on a Line Key Before you begin • Your administrator performs the necessary setup to allow you to monitor the concerned line. • Your administrator allows configuring the BLF feature options on line keys. •...
  • Page 14: Phone Web Page

    Your Phone Phone Web Page Note You cannot remove some features configured by your administrator. Procedure Step 1 Press and hold down the line key for two seconds. Step 2 On the Select feature screen, select None. Step 3 When prompted to confirm, press OK. Phone Web Page You can customize some phone settings with the phone web page, which you access from your computer.
  • Page 15: Buttons And Hardware

    In this scenario, the speed-dial number is 95556543,1234,9876,,56789#. Buttons and Hardware The Cisco IP Phone 8800 Series has two distinct hardware types: • Cisco IP Phones 8811, 8841, 8851, and 8861—do not have a camera. • Cisco IP Phones 8845 and 8865—have a built-in camera. Your Phone...
  • Page 16 Your Phone Buttons and Hardware Figure 2: Cisco IP Phone 8845 Buttons and Hardware Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). Camera Use the camera for video calls.
  • Page 17 Your Phone Navigation Speakerphone, Mute, and Speakerphone Toggle the speakerphone on or off. When Headset the speakerphone is on, the button is lit. Mute Toggle the microphone on or off. When the microphone is muted, the button is lit. Headset Toggle the headset on or off.
  • Page 18 There will be no highlight for an active call. Active and incoming call screen supports more than 21 characters. The Cisco IP Phone can display 15 digits on the phone screen when line is inactive.
  • Page 19 Only one of those calls is active and the other seven are held calls. USB Ports Only for Cisco IP Phone 8851 and 8861. Your phone may have one or more USB ports. Each USB port supports a maximum of five USB devices.
  • Page 20 Savings, on page 21 Bluetooth and Your Phone on Webex Calling (formerly Spark Call) Bluetooth is supported on Cisco IP Phone 8851 and 8861. If your phone supports Bluetooth, use a Bluetooth headset and connect your mobile phone or tablet to the phone.
  • Page 21: Energy Savings

    • For licensing information, follow this link: https://www.cisco.com/c/en/us/support/collaboration-endpoints/ ip-phone-8800-series-multiplatform-firmware/products-licensing-information-listing.html Accessibility Features Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. For detailed information about the accessibility features on these phones, see http://www.cisco.com/c/en/us/ support/collaboration-endpoints/unified-ip-phone-8800-series/products-technical-reference-list.html.
  • Page 22 Software version—Version number of the Cisco IP Phone firmware. Hardware version—Version number of the Cisco IP Phone hardware. Certificate—Status of the client certificate, which authenticates the Cisco IP Phone for use in the ITSP network. This field indicates if the client certificate is properly installed in the phone.
  • Page 23 • MAC address—Unique Media Access Control (MAC) address of the phone. • Host name—Displays the current host name assigned to the phone. • Domain—Displays the network domain name of the phone. Default: cisco.com • Switch port link—Status of the switch port.
  • Page 24 Your Phone View the Phone Status • PC port link—Indicates speed and duplex of the PC port. View the Phone Status Procedure Step 1 Press Applications Step 2 Select Status > Phone Status > Phone Status. You can view the following information: •...
  • Page 25 Your Phone View 802.1X Transaction Status View 802.1X Transaction Status Procedure Step 1 Press Applications Step 2 Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status. You can view the following information: • Transaction status • Protocol View the Reboot History Procedure Step 1...
  • Page 26 When the phone reconnects to the call control system, you'll be able to use your phone normally again. Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period.
  • Page 27 Your Phone Cisco One-Year Limited Hardware Warranty Terms Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty. Your Phone...
  • Page 28 Your Phone Cisco One-Year Limited Hardware Warranty Terms Your Phone...

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